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27/11/2017 28/11/2017
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    Westgate Lakes Resort & Spa

    9500 Turkey Lake Road, Orlando, FL 32819
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    27/11/2017 28/11/2017
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    US$155
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    Traveller (1981)
    Room & Suite (845)
    Pool & Beach (182)
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    Overview
    • Excellent36%
    • Very good27%
    • Average14%
    • Poor9%
    • Terrible14%
    Travellers talk about
    “smokehouse grill” (127 reviews)
    “paddle boats” (108 reviews)
    “mini golf” (117 reviews)
    Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Shuttle or Taxi Services
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Laundry Service
    Tennis Court
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    27 Nov28 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (5,685)
    There are newer reviews for Westgate Lakes Resort & Spa
    See the most recent reviews
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    1,601 - 1,605 of 4,215 reviews

    Reviewed 23 January 2015

    We are Westgate owners. Our home resort is in Branson. This is the fourth Westgate property in which we have stayed. As I read the TripAdvisir reviews of each, I find it hard to believe that we are talking about the same places, particularly as...More

    1  Thank James H
    Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 4 February 2015

    Thank you for sharing your experience with us. We are thrilled to hear that you enjoyed your visit at Westgate Lakes Resort & Spa. It’s good to know you enjoyed the owners BBQ, our spacious rooms, and thought our staff was friendly and helpful. We...More

    Reviewed 22 January 2015

    I booked this hotel through Priceline. This is not a 3 star hotel as advertised by Priceline. In addition I was hit with an unexpected "resort fee." This place is 1 star hotel at best. I paid for 3 nights and checked into another hotel...More

    2  Thank ccmckatty
    Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 23 January 2015

    Thank you for sharing your thoughts on the Westgate Lakes Resort and Spa. We are sorry to hear that you were surprised by the resort fee; had you booked your reservation directly through Westgate Resorts rather than a third party company you would have been...More

    Reviewed 21 January 2015

    We decided to do a little couples get away after all of the holiday hustle and bustle to recharge, unfortunately this was not the hotel to achieve this goal. The check in initially was slow and not very welcoming. The room was the biggest disappointment,...More

    Thank tcd2015
    Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 3 February 2015

    Thank you for your feedback. We appreciate your comments as we are always looking for areas to progress. Guest satisfaction is our top priority and the issues you experienced are not our usual standard of service. Our housekeeping team is there to ensure that each...More

    Reviewed 21 January 2015 via mobile

    This hotel is a very large complex, with thousands of units. The layout of the buildings was not done well, so if you have a building in the back (we did) you have to navigate an annoying maze to get there. Once you get to...More

    1  Thank NikRNak
    Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 22 January 2015

    Thank you for taking the time to communicate to us through TripAdvisor why your stay at the Westgate Lakes Resort and Spa did not meet your expectations. While it is troublesome, and we do apologize for that, the issues with parking are something that we...More

    Reviewed 20 January 2015

    I love that they have spa and arcade and you can ride a boat and they have nice pool. Their room is not that bad. I stayed their with my whole family and the room had kitchen, washer and dryer. Nice bathrooms but their shampoo...More

    6  Thank stahxx
    Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 3 February 2015

    We appreciate and value your comments. We regret that your stay with us was unsatisfactory. Customer satisfaction is our top priority and we regret that we felt short during your stay. It is definitely not our intention to make you feel pressured in any way...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Shuttle Bus Service
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Tennis Court
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$129 - US$249 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #28 Spa Hotel in Orlando
    • #45 Top resorts Hotel in Orlando
    • #52 Luxury Hotel in Orlando
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 2000
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, TravelUp, Expedia, Otel, Priceline, Splitty, Hotels.com, Hotwire, Travelocity, Orbitz, Cancelon, HotelQuickly, Evoline ltd, getaroom.com and Cheap Tickets so you can book your Westgate Lakes Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Central Florida >
    • Orlando
    • Also Known As
    • Westgate Lake Resort Spa ,
    • Westgate Resort Orlando ,
    • Westgate Lakes Florida ,
    • Westgate Lakes Hotel Orlando ,
    • Westgate Lake Resort Orlando ,
    • Westgate Hotel Orlando ,
    • Westgate Lakes Orlando ,
    • Westgate Lakes Resort & Spa Orlando, Florida
    Add Photo Photos
    Traveller (1981)
    Room & Suite (845)
    Pool & Beach (182)
    Dining (81)
    Hotel & Grounds (1142)
    Bathroom (124)
    Family and Play Areas (27)
    Business Centre & Event Rooms (10)
    Nearby
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    Ask a question
    Questions & Answers
    Gina A
    7 November 2017|
    AnswerShow all 6 answers
    Response from Angel H | Reviewed this property |
    I know they can. I am also owner at this place and I know there are even 4 rooms + two floor units at this resort. Nice vacations!
    0
    Votes
    Lilyflor1
    28 October 2017|
    AnswerShow all 7 answers
    Response from Esp916 | Reviewed this property |
    I honestly don't know where these people stayed or what people they ran into that worked there but I stayed here and my stay was fine. No bed bugs no roaches and the service I got was awesome when checking in and the staff... More
    1
    Vote
    racb79
    13 September 2017|
    AnswerShow all 5 answers
    Response from WestgateGuestRels | Property representative |
    Thanks for reaching out to us! We are a timeshare resort and like to give all of our guests and owners the opportunity to see what we have to offer. We do offer several different accommodations and are always available to... More
    0
    Votes
    Room Tips
    "Given the number of buildings, it's possible to ask for a quiet location or a busier location. Ask, and..."
    Read review
    "ask to be away from the construction area... beep beep beep"
    Read review
    "Demand to check out room first."
    Read review
    "Rooms on higher floors are less noisier"
    Read review
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