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JW Marriott Orlando, Grande Lakes

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#64 of 336 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
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JW Marriott Orlando, Grande Lakes
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2,863 Reviews from our TripAdvisor Community

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Showing 2,703: English reviews
Atlanta, Georgia
Reviewed yesterday NEW

This hotel was definitely a very nice hotel. The decor, lobby, even the fresh lemony scent in the lobby was beautiful. The fruit infused water coolers in the lobby were a nice touch. The room was really big and comfortable. The beds were super comfy like sleeping in a nest. My only gripe was the shower. The cabinet was nice...

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Helpful?
Thank Sanders3
Chicago, Illinois
Reviewed 2 days ago NEWvia mobile

I'll start by saying I've stayed at JW properties worldwide and this one does not deserve the name/branding. The staff at the front desk was young and too "casual" in their dealings with guests- an increase in politeness and professionalism would go a long way. The cleanliness/ attention to detail in the room wasn't there either-- cigarette butts on the...

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Helpful?
1Thank Lglbgl3
Amelia P, Administrative Assistant at JW Marriott Orlando, Grande Lakes, responded to this review

Good day Lglbgl3, Thank you for your feedback. It is our goal to ensure that our guests are satisfied with their experience while staying at our resort. We strive every day to make our guests’ experience one to remember, however it appears that we failed to meet your expectations, and for that we are truly sorry. We hope that you...

Chicago, Illinois
Reviewed 3 days ago NEWvia mobile

Stayed over one night with my husband this trip. Previously, I stayed at this property with my sister a couple years ago. The JW shares a property with the Ritz. A nice advantage is that you can use the facilities at both hotels - each has their own outdoor pool, and there is a third pool for spa users. I...

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Thank Love2Travel26x2
Grove City, Ohio
Reviewed 4 days ago NEW

The hotel was magnificent! The front of the hotel and car staff were top-notch, very professional, yet very approachable and friendly. The lobby was extremely large and grand. The receptionist was very welcoming. We never had trouble with the elevators. All public restrooms on the property were extremely clean. The hallways were very well decorated, clean and you felt good...

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Thank Stacey J
Bronxville, New York
Reviewed 4 days ago NEWvia mobile

This was my first stay here. Super nice lobby with marble. My room was big with a great view of the pools. The breakfast buffet was excellent and the non-sweetened iced tea had an amazing flavor that reminded me of a Four Seasons-like touch to quality. Staff were extra helpful and gave me directions when I looked lost but hadn't...

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Thank QualitySpotter1
Dallas, Texas
Reviewed 4 days ago NEW

Excellent accommodations and the pool area is a superb break from the daily grind. Good restaurants available on the premises and the breakfast buffet on the first floor, while a little pricey, is a great way to start your day.

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Thank Roger B
Tampa, Florida
Reviewed 1 week ago

Overall: The property is beautiful, modern and makes you feel like you're on vacation even when I was traveling to the hotel for business. It is like a little city within the hotel with Starbucks, stores, FedEx office and lots of meeting space! Pros: Rooms: Clean, specious and felt just slightly above the average JW. Service: Everyone I interacted with...

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Thank rdwing0919
Reviewed 1 week ago via mobile

I just want to point out that I've been coming to this hotel for more than 10 years. I would like to say that when I first started coming to this hotel it was absolutely fantastic and as a platinum member I was treated very well. The problem is that recently in the last three years things have gone downhill...

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2Thank David W
Amelia P, Administrative Assistant at JW Marriott Orlando, Grande Lakes, responded to this review

Good day David W, Thank you for your review. I deeply regret that we did not meet your expectations during your last stay at our resort. We take all feedback very seriously, as it is only through the lens of our customer are we able to critique and further improve the overall operation of the resort. We truly value your...

Rochester, New York
Reviewed 1 week ago

Our room was adequately sized and well appointed. The hotel is enormous and shares the very extensive grounds with its sister Ritz-Carlton hotel. There are two enormous conferences centers in between the two hotels - one for each hotel. We had a very good dinner at Ritz-Carlton's Norman's Restaurant. The restaurant has a very nice and extensive wine list. There...

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1Thank Brad145
Aberdeen, United Kingdom
Reviewed 1 week ago

We love it at the Grande Lakes. Beautiful room, great amenities and superb service poolside. Our kids love the pool and lazy river and it's just a really lovely place to hang out. The costs do rack up though, particularly poolside, but thats the price you pay for a little luxury, isn't it? Will be back, but hope to stay...

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1Thank HJaffrey

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Primo
Primo
Cuisines: Italian, Mediterranean
Quench Poolside Bar & Grill
Quench Poolside Bar & Grill
Cuisines: American, Bar, Pub
The Lobby Lounge at JW Marriott Orlando Grande Lakes
The Lobby Lounge at JW Marriott Orlando Grande Lakes
Cuisines: Sushi, Bar, International, Pub
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Enjoy a truly memorable luxury hotel experience at the JW Marriott Orlando, Grande Lakes. We welcome you to our resort in a superb location just moments from Orlando's best-loved attractions. Each of our nearly 1,000 hotel rooms and suites feature elegant decor and luxury amenities, including marble bathrooms and 24-hour room service. Onsite dining options, including fine Italian cuisine at Primo and fresh sushi at the Sushi Bar, are sure to please every palate. Pamper yourself at the onsite Ritz-Carlton spa, or tee off from our Greg Norman-designed golf course. Children will enjoy our Lazy River outdoor pool, as well as a host of special programs created just for them. Though you might be excused for not wanting to leave the resort, you should certainly take advantage of our prime location near Orlando's legendary theme parks. We offer shuttle service to SeaWorld, Walt Disney World, and Universal Orlando Resort - making it easy for your family to enjoy the best of the area. ... more   less 

Additional Information about JW Marriott Orlando, Grande Lakes

Address: 4040 Central Florida Parkway, Orlando, FL 32837-7662 (Formerly JW Marriott Orlando Grande Lakes)
Region: United States > Florida > Central Florida > Orlando
Price Range: RM880 - RM2,249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Orlando, Grande Lakes 4*
Number of rooms: 1000
Reservation Options:
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Also Known As:
Jw Marriott Orlando Grande Lakes Hotel Orlando
Marriott Orlando Grande Lakes
Orlando Marriott
JW Marriott Orlando, Grande Lakes Florida
Hotel Style:
#15 Spa Hotel in Orlando
#15 Romantic Hotel in Orlando
#15 Green Hotel in Orlando
#20 Business Hotel in Orlando
#24 Luxury Hotel in Orlando
#32 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Orlando, Grande Lakes staff and other travellers.
83 questions
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Questions? Get answers from JW Marriott Orlando, Grande Lakes staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms are very private. You feel like you are at home and don't have to deal with people on each side.”
 of 5 bubbles mrsbjjones, 2 Dec 2016 | Read review
“Pool views are great!”
 of 5 bubbles rdwing0919, 27 Nov 2016 | Read review
“Lake view with balcony is best”
 of 5 bubbles 102alk, 21 Nov 2016 | Read review
“Rooms overlooking the pool area have great views over the Orlando area”
 of 5 bubbles ispeaktheblondetruth, 15 Nov 2016 | Read review
“get high floor overlooking pool..you will see fireworks every night”
 of 5 bubbles Bruzie99, 14 Nov 2016 | Read review
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