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Blue Heron Beach Resort

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#71 of 336 Hotels in Orlando
Certificate of Excellence
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2,055 Reviews from our TripAdvisor Community

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Showing 1,607: English reviews
Belo Horizonte, MG
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 days ago NEW

It got a room that i did not booked, hotel changed it, without saying anything to me. I booked a room for 5 people with 2 bedrooms, and they gave me a 1 bedroom, missing blankets and sheets for everybody. I called front desk demanding a change, but they told me that they could not do anything to me.

Helpful?
Thank Marcio A
Poughkeepsie, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 4 days ago NEW via mobile

So many problems. Painting building, horrible fumes. Asked for a different room-evidence of mice droppings. Third room had broken tiles, mold. Back to original room-used stickers in kid's bunk beds, trash in the trash can as soon as we walked in, sheets on master bed stained. Reservations and rules stated no pets, multiple people had dogs. Manager Avery extremely unhelpful... More 

Helpful?
Thank Shannon P
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

Thank you for your comments. I would like to apologize for your experience during your recent stay with us. I will surely share your notes with my staff today and will ensure all concerns have been addressed. Our guest feedback is usually very good, and my staff and I take all guest comments to heart. We will discuss this topic... More 

County Dublin, Ireland
Level Contributor
1 review
Reviewed 5 days ago NEW

Just back from a 10 night stay, apartment was perfect for us (2 adults, 3 kids) and so comfy!! Lots of space for all of us, very comfy beds and very clean. Pool area was great and the free shuttle to Disney was so handy, great pick up and drop off times. Staff were so helpful and polite. I would... More 

Helpful?
Thank lizcreevy
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

It is terrific to hear that your family loved their stay at the Blue Heron Beach Resort! We are happy to have been a part of your Disney trip, and we hope that you and your family had a great time at the parks. Thank you for noting how friendly and helpful you found our staff to be during your... More 

Cape Coral, Florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 days ago NEW

It is everything that is advertised to be. Roomy suites that are adequately equipped and secure with nice views overlooking Lake Bryan. Nice pools, spa and a gym (the gym is not what we came for this trip). Nice to park the car under the building!

Helpful?
Thank Roger L
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

Thank you for your review . We are pleased your well-appointed unit was spacious and accommodating and the location of the resort to nearby attractions and theme parks made for a great trip to Orlando. We are glad the location of the resort, along with the activities offered on-site, were perfect for having a fun-filled family vacation to Orlando. We... More 

Miami, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Blue Heron has all the comforts of home. Just brings your clothes and toothbrush, and Blue Heron takes care of all the rest. This is my 3rd time staying on this property, and I have not ever been disappointed. Front desk is not only professional, but courteous as well.

Helpful?
1 Thank Cynthia W
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

Thank you for taking the time to share such great news! Having our guests come to visit us for the first time is a blessing. Having the guests choose to return is a real honor. We really appreciate you for making us a part of your family vacation. It means a lot to us that you felt right at “home”... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

We just arrived home yesterday from our 5 night stay for our family Thanksgiving trip. This place was awesome! We stayed on the 8th floor and had the deluxe suite which had 2 balconies...one overlooking the lake ( awesome sunrise view) and one overlooking all if Disney. We saw multiple fireworks at night when we did not feel like staying... More 

Helpful?
1 Thank Brittany M
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

We greatly appreciate you sharing your excellent experience on Trip Advisor! It is wonderful to know that you were impressed with our fully-equipped Two-bedroom Suites. We are happy and honored to receive such great comments about your recent stay with us. We are pleased to see that you enjoyed your accommodation along with the fireworks view from the balcony. We... More 

Delta, Alabama
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

I just don't have enough kind words. We have been to Disney more than a dozen times and have always stayed on Disney property. I had someone recommend the Blue Heron. We gave it a shot and this is what happened. I booked our room a month ahead. We drove down and when we were half an hour out. We... More 

Helpful?
Thank earlybird541
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

I had a chance to review the survey that you recently completed, and I was proud to read the notes you left about our staff. Your feedback is very important to our efforts to continuously improve guest satisfaction: we strive to do the best job we can, and letters like yours make it all worthwhile. I've shared your comments with... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

This was our third visit to Orlando,and our third stay at Blue Heron.We considered trying someplace different this year,but returned because we knew we were getting a spacious,clean apt,that fit our needs.Safe location,only minutes to all the parks and Disney Springs.That second bathroom was worth it's weight in gold! Great view from balcony.I had coffee every morning out there.We highly... More 

Helpful?
1 Thank Kaethe G
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

We can’t thank you enough for staying with us for the third time! Your continued support means so much to us! We are delighted to learn that our beautiful suites were perfect for you and your family’s needs. Thank you for mentioning how much you enjoyed the spacious unit with two bathrooms. We are so pleased that you enjoyed our... More 

Davie, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Spent 5 days in the resort, beautiful view from the balcony, very spacious, very clean, very secured, appreciated the fact that the elevators only work with the cardkey,located near Universal Studios and Disney world, near Highway I-4, my family and I loved the place, for sure we will return to the Blue Heron Beach Resort,the staff is very friendly.

Helpful?
1 Thank chuila
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

Thank you for your comments. Nice to know you enjoyed our large family suites. We are so happy you enjoyed the great views from the balcony overlooking Lake Bryan. We are so pleased that you enjoyed our convenient location nearby the grocery stores, shopping malls, and attractions and do hope to see you again in the near future! The Staff... More 

united kingdom
Level Contributor
120 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 2 weeks ago via mobile

The reviews on here were excellent in fairness. The resort is basically two towers of apartments and a swimming pool with a small pool bar and a jacuzzi. In fairness they were trying to paint and fix things when were visited. Kids loved that the swimming pool was open till 11pm. It did have a rough floor which understandably is... More 

Helpful?
Thank costaki
BHBR-Manager, Guest Relations Manager at Blue Heron Beach Resort, responded to this review

I would like to apologize for the inconveniences you experienced during your recent stay with us. Our #1 goal is guest satisfaction and we apologize for not meeting those expectations and we apologize for not meeting those expectations. I have passed your comments regarding the pool area along to the HOA who handle the exterior of our resort. You should... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Blue Heron Beach Resort, a lakefront resort featuring one- and two-bedroom, condominium-style suites is just one mile from the entrance to the Walt Disney World and located just off Interstate 4 at exit 68. In addition to our immediate proximity to Disney World, we are also just four miles from SeaWorld and their new water park, Aquatica. Universal Studios and Islands of Adventure are eight short miles north on Interstate 4. The Premium Outlet Mall, just one mile from our front door offers discounted merchandise from some of the world’s most recognizable names. We are in the midst of Lake Buena Vista, the primary tourist area where you’ll find hundreds of restaurants, shops and entertainment venues.The Blue Heron Beach Resort offers one- and two-bedroom suites with living room and patio overlooking the resort pools and Lake Bryan. Each suite also has a full kitchen, dining area and two full baths. In-suite amenities include flat screen TVs with DVD players, high speed internet, washer and dryer and Jacuzzi-jetted tub in the master bath. Resort amenities include two heated pools, a kid’s pool, an outdoor hot tub, fitness center, game room, access to the miniature golf course adjacent to the hotel, and water sports available from our own docks on Lake Bryan. Services include a complimentary shuttle to the major theme parks. Parking is free. Our full service concierge can help you with car rental, attraction tickets and/or restaurant reservations. ... more   less 

Additional Information about Blue Heron Beach Resort

Address: 13428 Blue Heron Beach Drive, Orlando, FL 32821-6323
Region: United States > Florida > Central Florida > Orlando
Price Range: RM485 - RM1,738 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Blue Heron Beach Resort 3.5*
Number of rooms: 230
Reservation Options:
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Also Known As:
Blue Heron Beach Hotel Orlando
Blue Heron Beach Resort Orlando, Florida
Hotel Style:
#63 Business Hotel in Orlando
#75 Family Hotel in Orlando
#90 Romantic Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Blue Heron Beach Resort staff and other travellers.
148 questions
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Questions? Get answers from Blue Heron Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The deluxe 2 bedroom suite with 2 balconies was the best!”
  • Balcony on Lake side 8th floor
  • Balcony on Lake side 8th floor
 of 5 bubbles 322brittanym, 26 Nov 2016 | Read review
“All rooms have a great view”
 of 5 bubbles earlybird541, 24 Nov 2016 | Read review
“All apt have great lake views”
 of 5 bubbles kaetheg2016, 23 Nov 2016 | Read review
“All rooms afford lovely views of the pool and Bryan Lake , also Disney Magic Kingdom and Epcot firework displays.”
 of 5 bubbles flsexton, 15 Nov 2016 | Read review
“All the rooms have a view over lake Bryan. A higher floor for so wonderful views of fireworks.”
 of 5 bubbles Moveslikejagger01, 13 Nov 2016 | Read review
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