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Hyatt Place Orlando Universal

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#80 of 335 Hotels in Orlando
Certificate of Excellence
GreenLeadersBronze level
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Hyatt Place Orlando Universal
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1,041 Reviews from our TripAdvisor Community

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Chicago
Reviewed yesterday NEW

Friendly staff, great service, and breakfast was nice too. Great shuttle service to Universal Orlando Studios. Bus was on time and great restaurants near by on International Drive. It would be nice if breakfast included some type of hash browns as well! Overall, great stay!

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Helpful?
Thank 337darshand
Fort Lauderdale, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 5 October 2016

My whole experience of my stay from 0 to 10 is a 10. The staff was one of the friendliest staff I've ever experienced. The reception desk clerk called me within 10 minutes of entering my room wanting to know if everything was to my satisfaction. Now that's what i call excellent customer service and making you feel special. Hotel...

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Helpful?
1Thank Paulo d
About Hotel's Favourite Review
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Hello Paulo d: Thank you so much for your feedback and wonderful compliments. I am so happy that you had a great experience and enjoyed your stay with us. I also happy that you had the pleasure of experiencing the friendly hospitality of the staff and you enjoyed all of the amenities we offer. I will share this compliment with...

Southbury, Connecticut
Reviewed 2 days ago NEW

We went to Florida for a week since our teenage daughter had Spring break. We stayed 4 days at Disney (we are DVC members) and 3 at Hyatt Place Orlando/Universal. We absolutely loved the Hyatt! Staff is extremely friendly and helpful. We arrived early and were given a wonderful room on the 6th floor that had Universal view. The room...

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Helpful?
Thank AnnettePSC
Franklin, Tennessee
Reviewed 3 days ago NEW

Really nice hotel. Beautiful rooms. The bed was really comfortable. The staff was so helpful and nice. We were visiting Universal and Disney. They had a free shuttle to/from Universal- that was awesome! Just a 15-20 minute drive to Disney. My kids enjoyed swimming in the hotel's heated pool. There is major construction all around the hotel, but it really...

Review collected in partnership with Hyatt Hotels
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1Thank jen_travel_time
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Hello jen_travel_time: Thank you so much for your feedback and I am so happy to hear that you had a very nice experience. I will share these compliments with the entire team and I hope that we have the opportunity to host you again in the very near future.

Bellingham, United States
Reviewed 4 days ago NEW

I had a nice stay, comfortable, with a nice staff. It is certainly more of a family theme park hotel then a business hotel. The first day I tried to sleep in as I adjusted to a three hour time change and was serenaded by kids running up and down the hall. It has a breakfast that is very institutional....

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank tombS9303AX
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Hello tombS9303AX: Thank you for your feedback and assisting us in improving in all areas of the hotel. Your feedback is very important to us and it will be addressed. Wishing you a wonderful weekend.

United States
Reviewed 4 days ago NEW

Great value and location if visiting Universal Studios - only 0.9 miles from the Universal Studios City Walk. Included breakfast is convenient and food was good for a budget meal. However, there was lots of noise from adjacent construction.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank davidsD5089VW
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Hello davidsD5089VW: Thank you so much for your feedback and I do apologize for the inconvenience you experienced with the construction noise nearby. I hope that we have the opportunity to host you again the next time you are in Orlando. Have a wonderful weekend.

Orlando, Florida
Reviewed 6 days ago NEW

As I am from the Globalist of Hyatt membership program, 526790677W. could stay in any hotel for free. But I am tired to be just a number for be big grand and Hyatt regency, I became in love for Hyatt Place Universal Orlando. The General Manager Mrs. K is so professional, and care so much about the guests that make...

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Helpful?
Thank levidutra341
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Hello levidutra341: Thank you so much for your feedback and I am so happy to hear that you enjoy your stay with us. It is a pleasure to always host you and we look forward to your next visit with us. I will share these compliments with the entire team. Have a wonderful day.

Orlando, United States
Reviewed 1 week ago

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Thank 522ashtonc
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Reviewed 1 week ago

We stayed at the Hyatt Place Orlando Universal 3/17/17 to 3/19/17 for a two day trip to Universal Orlando. If we ever visit Universal Orlando again I would gladly book here again! Pros: - Location! The hotel is about a 30-35 minute walk from the door to the gates of Universal Orlando or Islands of Adventure. There is some construction...

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Helpful?
Thank Kyle B
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Hello Kyle B: Thank you so much for your feedback and your feedback is very important to us. I am very happy to hear that your had a great experience and enjoyed your stay with us. I will share these compliments with the entire team and I hope we have the opportunity to host you again the next time you...

Reviewed 1 week ago

Check in went very smoothly, and our room was ready when we arrived. With 2 double beds and a pull-out sofa, there was plenty of sleeping and sitting room for our family of 5. The elevators were extremely slow, and one of them smelled like vomit. It was overwhelming on the first day, but got better throughout our stay. We...

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Helpful?
Thank Stephanie P
Hyatt01, Guest Relations Manager at Hyatt Place Orlando Universal, responded to this review

Hello Stephanie P: Thank you so much for your feedback and I do apologize for the inconvenience you experienced. Your feedback is very important to us and assisting us in improving in all areas of the hotel. Your comments and issues will be addressed. Wishing you a wonderful weekend.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Free Parking
  • Restaurant
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Orlando Universal

Address: 5895 Caravan Court, Orlando, FL 32819-7901
Region: United States > Florida > Central Florida > Orlando > Florida Center
Price Range: RM536 - RM1,156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Orlando Universal 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Hyatt Place Universal Studios Hotel Orlando
Hyatt Place Orlando Universal Florida
Hyatt Universal Studios
Hyatt Orlando
Hotel Style:
#31 Romantic Hotel in Orlando
#31 Business Hotel in Orlando
#37 Green Hotel in Orlando
#58 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Orlando Universal staff and other travellers.
65 questions
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Questions? Get answers from Hyatt Place Orlando Universal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in room 621. Very spacious with Universal view.”
 of 5 bubbles AnnettePSC, 25 Mar 2017 | Read review
“Request a room away from construction and the highway”
 of 5 bubbles 158kyleb, 19 Mar 2017 | Read review
“Lots of construction at the hotel as of March 2017. The noise isn't horrible but ask for a room on the opposite side of the hotel.”
 of 5 bubbles d0uble_J, 15 Mar 2017 | Read review
“Top floor was very quiet.”
 of 5 bubbles robertroy32174, 13 Feb 2017 | Read review
“look out for water damage”
 of 5 bubbles phil-and-suz, 4 Feb 2017 | Read review
5 of 5