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We arrived aroud 1pm. Without exposing private matters, i explained I a disabled. They hotel charged me but did not give me a room. They said they would contact me when my room was ready. In image 4 and 5 of this post explained details...More
My group Oakridge Childrens Academy visit the waterpark every summer , the staff and Catering,Event Manager Erin Emanuel was very helpful and making sure that was was expected was done ensuring that everything was going to be okay and she had everything under control....
We enjoyed our family vacation. All staff went over and beyond their duties. The lifeguards were on their game protecting our children and others. Rooms were clean and organized.We will make this our vacation spot without a doubt.
Johashley was very helpful and Knowledgeable. I had no idea what size of anything to get for my daughters. If it wasn't for her attention to details and willingness to help , I would have had sone sad daughters, because the bathing suits I originally...More
Response from Claudine B, Assistant General Manager at Coco Key Hotel and Water Park ResortResponded 3 days ago
Thank you for your excellent review of your stay with us. I am delighted that you found Johashley "very helpful and Knowledgeable" it sounds like she truly saved the day and your vacation! I will celebrate with her this shout out and I...More
the water park is connected to the hotel, so it is convenient. however, our room was probably the farthest , so it was a long walk and one elevator ride. still beats being out in the sun. the fries from the grill is out of...More
1 Thank pippin2015
Response from Claudine B, Assistant General Manager at Coco Key Hotel and Water Park ResortResponded 4 days ago
Thank you for your great review of your stay with us. We are delighted that you and your family enjoyed your time with us. I have to agree with you the fries from the grill are "out of this world". We hope that...More