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#107 of 333 Hotels in Orlando
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1,051 Reviews from our TripAdvisor Community

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Showing 726: English reviews
Portage, United States
Reviewed 2 days ago NEW

Stayed here three nights while visiting family in Orlando. The hotel is older so decor is dated but they keep it extremely clean. The rooms are spacious..ours had a microwave and refrigerator. Breakfast is included. Nice fitness center. Shuttle is available. Would recommend.

Thank sherryl934
Northern New Jersey
Reviewed 5 days ago NEW

The hotel was a good value while visiting Universal Studios. Within walking distance or a short taxi / Uber ride. Our room was clean while the bathroom being a little dated and needing some up keep. Cracked tile, slow draining sink. Nothing that garners a negative review. Hotel staff was friendly, complimentary breakfast a plus.

Thank HappyJerseyTraveler
Reviewed 6 days ago NEW

I have stayed at this hotel in the past and never experienced the long check in/ check out time that I had this time. Moreover, for some reason I was given an ADA room that had little water pressure. Overall the stay was ok.

Thank Amy D
samjayswal, Manager at BEST WESTERN PLUS Universal Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....

Reviewed 2 weeks ago

The hotel provided a good location near the Universal Studios parks & they provided a free shuttle to take you there. Although the shuttle itself was a bit dodgy (shabby & hard to get in & out of). The hotel provided good accommodation - plenty of room & comfortable beds. An OK continental breakfast is provided - but I didn't...

Thank Karen S
Stuart, Florida
Reviewed 3 weeks ago via mobile

This place was just what we needed for our overnight stay in Orlando to see the Blue Man Group. Comfortable beds, clean room, convenient location, and breakfast and coffee in the a.m. Our room had a stale odor when we first got in but once we kicked on the air it cycled and got better. Even after we left and...

2Thank Erica T
Edmonton, Canada
Reviewed 3 weeks ago

If you are a big family with kids to entertain, you will probably want one of the resorts but if you're just there for a few days at Universal studios - this is the place to stay. Nice staff, good free breakfast (limited but substantial...it's not a resort), good places to eat in the area and a very informative concierge....

1Thank cijay
Kelowna, Canada
Reviewed 4 weeks ago

You don't have to leave the complex, some very good selections of restaurants in the complex adjacent to the property. Rooms were clean and quiet. Great value, good location. Would definitely stay again with the family.

1Thank Wayne D
Santiago, Chile
Reviewed 2 November 2016 via mobile

This is a great hotel! The location is very very good! So close to universal park and the international premium outlet! Have a supermarket, burger king, and other restaurants next to the hotel too.... the breakfast was very good every day and in the reception Andi is so so great and helpfull!! She give us a very great welcome and...

Thank Stefi D
Reviewed 29 October 2016

The staff was very friendly, the room was very clean and so was the entire building. Plenty of clean towels and face cloths. Bed was very comfortable and clean. Check in was quick and easy and so was check out. Also included was an awesome free hot and cold breakfast buffet. Great stay and close to Universal Studios. Would stay...

Thank ArleneSiff
Salt Lake City, United States
Reviewed 26 October 2016

Very convenient stay, walking distance to Universal. Enjoyed a hot breakfast. Helpful, professional staff; willing to accommodate special requests. I would do it again and recommend to friends and family.

Thank Catherine M

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff

Additional Information about BEST WESTERN PLUS Universal Inn

Address: 5618 Vineland Rd, Orlando, FL 32819-7827
Region: United States > Florida > Central Florida > Orlando > Florida Center
Price Range: RM355 - RM634 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Universal Inn 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Best Western Plus Universal Hotel Orlando
Best Western Universal Hotel
Best Western Orlando
Orlando Best Western
BEST WESTERN PLUS Universal Inn Orlando, Florida
Hotel Style:
#8 Best Value Hotel in Orlando
#91 Romantic Hotel in Orlando
#102 Family Hotel in Orlando
#103 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Universal Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Universal Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor rooms are better!”
 of 5 bubbles shaleenk2014, 10 Aug 2016 | Read review
“Choose a different hotel if at all possible!”
 of 5 bubbles blessedmomof42015, 3 Aug 2016 | Read review
“Additional elevators located near entrance to pool.”
 of 5 bubbles 538monicav, 19 Jun 2016 | Read review
“Don't take a room by the elevator.”
 of 5 bubbles neelutulsa, 30 Mar 2016 | Read review
“don't get a room near the lobby, too noisy”
 of 5 bubbles ErnieScar, 25 Mar 2016 | Read review
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