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Walt Disney World Swan and Dolphin

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5,081 Reviews from our TripAdvisor Community

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Showing 4,638: English reviews
Toronto, Canada
Reviewed 4 January 2015

I stayed at the Dolphin during a conference at the Swan, as the Swan didn't have any rooms left. The Dolphin lobby was nicely decorated with a beautiful white Christmas tree with a toy train running along it's perimeter. Staff were generally friendly, although the line ups to check in / out / leave your bag were sometimes long. The...

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Thank RP_traveller_2013
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for taking the time to review our resort. We are happy to hear that you were able to enjoy your conference and stay with us. We hope to welcome you back to our Iconic Resort!

Marlborough, Massachusetts
Reviewed 3 January 2015

Stayed at the Swan part of the swan and dolphin resort in December. The hotels were nicely decorated for christmas time and being two weeks before christmas there wasn't too many people around the hotel or the boardwalk which was nice. Hotel is on disney property but not part of the disney family. This means it does have complimentary bus...

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Thank hockeyaw19
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for your kind review about our resort. We are happy that you enjoyed your stay with us. Our lead architect Michael Graves chose a swan and a dolphin on purpose, creating two characters not yet used by Disney. The dolphin was inspired by the work of Italian sculptor Gian Lorenzo Bernini. An example of these dolphins can be...

Reviewed 3 January 2015

Stayed at the Dolphin. Had a balcony that could fit like a person and small child on it (we had 3 adults) that had a view of boardwalk and world showcase at EPCOT. Walking distance from Hollywood Studios and EPCOT. Those are the only pros. The cons: HORRIBLE mattresses that have given me SEVERE back pain (I'm an able-bodied 20...

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Thank helloxitsjess
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for taking the time to review our resort. We are deeply disappointed that your stay was not more enjoyable. We appreciate you giving our resort a visit and hope that you may consider revisiting our iconic resort in the future.

Snohomish, Washington
Reviewed 3 January 2015

I stayed in the Swan for several days for a seminar that was taking place in the area. The rooms are decent but fairly dated. If you are just looking for someplace to sleep then they are perfect. They are not someplace you would want to hang out with a family for a long period of time. The overall hotel...

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Thank GWhitney6
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for your kind review. We are happy to hear that you enjoyed your conference and stay with us. We hope to welcome you back to our Iconic Resort!

Reviewed 3 January 2015 via mobile

The Hotel is Great Value, rooms can fit a family of 4 comfortably.The hotel was a bit old though. Breakfast is ok. Dinner with Character is recommended.The Lobsters and Crabs makes it worth the experience.

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Thank EatAgain_Travels
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for your outstanding review! We are ecstatic that you enjoyed your stay with us. We look forward to your next visit!

Boerne, Texas, United States
Reviewed 2 January 2015

Do not stay here!!! We stayed in the "Grand Executive Suite". We needed the space as there were 6 of us. Nothing "grand" about it but the price!!!!! Their "heavenly" bed isn't! The mattress in our spare bedroom is more heavenly than that! The staff is unfriendly and unresponsive. We arrived a bit early so went to lunch. Room not...

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4Thank Nora C
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Please accept our sincerest apologies for the disappointments you experienced during your stay with us. What you have described is certainly not our standard and we would like the opportunity to take proper corrective action and enhance your experience. Please contact us at ReviewManager@swandolphin.com. Please include your complete reservation details and a copy of this review so that we can...

Clarksburg, West Virginia
Reviewed 2 January 2015

I recently stayed at the Walt Disney World Dolphin through the Holidays (Christmas and New Years) and I LOVED the hotel. I have a goal to stay at every Disney Resort and this was my first time staying at the Dolphin. The location was GREAT with easy access to both Epcot and Hollywood Studios. The Christmas decorations were beautiful and...

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Thank JessLynn84
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for your fantastic review. We are elated that you enjoyed your stay with us! To assist with your future travels it might be beneficial to note that a resort and parking fee is a common practice in the Central Florida area among comparable resorts. While the Walt Disney World owned hotels may not charge a resort fee or...

Marietta, Georgia
Reviewed 2 January 2015

We stayed here Christmas week & had a blast! Very nice resort with great amenities. Multiple pools, ping pong, arcades, tennis, basketball, soda fountain, great steak house (try the K.C. strip at Shula's, finishing with the chocolate lava cake - which they comped for us for my wife's birthday!). Probably a 10 minute walk through Disney's Boardwalk to the back...

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Thank Harry T
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for your superb review! We are elated that you enjoyed your stay with us. We look forward to your next visit with us!

Rochester, NY
Reviewed 2 January 2015

After reading some other reviews I was a little skeptical about staying at the Swan but we went anyway and I am very happy we did. My wife and I spent 5 nights in mid December. We found the hotel to be very clean and well maintained. The check in was fast and efficient, I did request an updated room...

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5Thank Dannyjay
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for your fantastic review! We are happy that your stay was Magical with us. We truly appreciate your kind words about our cast members. We hope to welcome you back real soon.

Reviewed 2 January 2015

It all started at 11:30 am on 12/11/14 we arrived early at the Dolphin . We had reservations for a king bed and 1 crib. It was just my wife & I and our infant. We were told no king rooms were available yet & we were givin a choice. We could wait & be texted when a king is...

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Thank Gary G
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for your fantastic review! We are delighted to hear that you enjoyed your stay with us. We are looking forward to welcoming you back next year during the Holidays!

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Walt Disney World Swan and Dolphin Resort is located in the center of Walt Disney World. Epcot and Disney's Hollywood Studios are just a boat ride or short walk away, with Magic Kingdom and Disney's Animal Kingdom Park nearby. Our hotel has free area transportation. We offer a unique blend of Disney benefits and Starwood amenities. ... more   less 

Additional Information about Walt Disney World Swan and Dolphin

Address: 1500 Epcot Resorts Boulevard, Orlando, FL 32830-8428
Region: United States > Florida > Central Florida > Orlando > Lake Buena Vista
Price Range: RM1,028 - RM1,947 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Walt Disney World Swan and Dolphin 4*
Number of rooms: 2267
Reservation Options:
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Also Known As:
Walt Disney World Swan And Dolphin Hotel Orlando
Walt Disney Orlando
Walt Disney Hotel Orlando
Swan Resort Disney
Disney World Swan Resort
Walt Disney World Swan Resort
Walt Disney World Swan And Dolphin Orlando, Florida
Hotel Style:
#27 Spa Hotel in Orlando
#40 Top resorts Hotel in Orlando
#49 Luxury Hotel in Orlando
#117 Business Hotel in Orlando
#118 Romantic Hotel in Orlando
#142 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Walt Disney World Swan and Dolphin staff and other travellers.
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Questions? Get answers from Walt Disney World Swan and Dolphin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room further from the elevator, it's quiet”
 of 5 bubbles texastraveler10166, 29 Mar 2017 | Read review
“Drop the rental car and use Disney transportation to make your stay non-hassle”
 of 5 bubbles ToaderSchmode, 27 Mar 2017 | Read review
“If you have more pople ask for corner suites for more room”
 of 5 bubbles spice75, 25 Mar 2017 | Read review
“Don't bother asking for a good room. You won't get what they tell you anyway.”
 of 5 bubbles Jclark97, 22 Mar 2017 | Read review
“ask about room upgrades. They seem to be reasonably priced.”
 of 5 bubbles sdbeachlvr81, 21 Mar 2017 | Read review
5 of 5