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This Doubletree was part of fly, snooze, Cruise travel package. It was a nice hotel - seemed like they are still doing some renovation. Front desk Agent Alex was very helpful and got us upgraded to a newer room as Hilton Honors members. We did...More
We had a quick overnight visit here before flying out early the next morning. We arrived early and were treated with warm cookies and bottled water for everyone. We took the room that was available so there wasn't a good view but the beds were...More
1 Thank lmrf2004
Response from Nicholas C, Assistant Front Office Manager at DoubleTree by Hilton Orlando Airport HotelResponded 27 August 2017
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Feedback like this truly makes our day better and we sincerely appreciate you're feedback....More
My son and I stayed at the Doubletree due to an early departure flight the following morning. From the moment we arrived, the service was top notch. My sister had driven us to the hotel and the bell men offered to get her a bottle...More
So very disappointed with this Hilton property. Upon check in we stood in line for five minutes without being greeted or checked in. I finally did the digital key to skip the front desk (since no one checked us in) only to be further disappointed...More
Thank Abby T
Response from Nilmari A, Front Office Manager at DoubleTree by Hilton Orlando Airport HotelResponded yesterday
Good evening Abby,
I'm glad we were able to speak over the phone and address what happened during your stay. We will do what it takes to ensure that you are satisfied. I hope to see you back in the near future!
Hector, the valet is great. He waited on me a few times and he was fabulous.... He always called me by name and was quick to help. A couple of the other valet guys were really nice too. One valet was in desperate need of...More