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DoubleTree by Hilton Orlando Downtown

1,443 reviews
#153 of 341 Hotels in Orlando
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Traveller (174)
Room & Suite (100)
Dining (15)
Overview
  • Excellent36%
  • Very good29%
  • Average20%
  • Poor10%
  • Terrible5%
Travellers talk about
“double tree”(58 reviews)
“train noise”(20 reviews)
“winter park”(23 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Orlando Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,443)Write a Review
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Show reviews that mention
All reviewsdouble treetrain noisewinter parkwarm cookiesamway centerself parkingcorner roomrestaurant staffbusiness tripbreakfast buffetclose to downtownnice staygreat roomper dayupon checkshuttle servicelobby
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11 - 15 of 1,387 reviews
Reviewed 3 weeks ago

I’m not sure it was because it was Christmas time or the staff was just tired they were not friendly at all. The staff were not polite and seemed to be bothered when asked a question about a upgrade for a room.More

Review collected in partnership with DoubleTree by Hilton
Thank dwanneb
Response from DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando DowntownResponded 2 weeks ago

Your experience is not reflective of our true level of service, but we appreciate the comments you have shared. We were thrilled that you visited with a complimentary gift certificate and that we were then able to upgrade your room to a Jr. Suite. Unfortunately,...More

Reviewed 4 weeks ago

Hotel staff was great, they were nice and seemed happy to be there. Seriously, all these hotels ask you how your trip was, etc. The hotel staff here seemed to be happy to be there. They seemed sincere in offering help to make stay pleasant....More

Review collected in partnership with DoubleTree by Hilton
Thank markdS4016AB
Response from DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando DowntownResponded 3 weeks ago

Thank you, Mark! You’ve completely made our day. We’re delighted to hear that you enjoyed your visit and that everyone on our team was so friendly and welcoming. That is the best feedback we could ever ask for, and we really do appreciate it. Well,...More

Reviewed 4 weeks ago

We are Hilton Honors members and seek out Hilton properties. We went to a concert at the Amway Center and this is a great hotel within a mile or two from the venue. We loved our stay and will stay again.More

Review collected in partnership with DoubleTree by Hilton
Thank Donna F
Response from DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando DowntownResponded 4 weeks ago

We do hope that you had a great time at the concert! We love that the Amway Center is so near, and it’s especially convenient for our guests when they can use our shuttle service to get back and forth - it makes everything that...More

Reviewed 4 weeks ago

I stay there often as I have business meetings in the downtown Orlando area. Every time I stay there I notice more and more how it is slowly decaying. It is in need of a face lift. It is nice but there are other options...More

Thank RADELARDI
Response from DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando DowntownResponded 4 weeks ago

We really appreciate your loyalty in returning back to us time and time again. Please know that we always want to provide our guests with the best experience possible, and we are sincerely sorry to read about your disappointment. As we are continuously striving to...More

Reviewed 5 weeks ago

I stayed at this hotel for a conference. The staff were very accommodating, When my key would not work for my room, the front desk sent someone to come and change the batteries to get in my room. The restaurant staff were nice. They were...More

Review collected in partnership with DoubleTree by Hilton
Thank 578adar
Response from DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando DowntownResponded 4 weeks ago

That is lovely to hear. Thank you. We are delighted to read that our team made such a positive impression, and that they were able to help out right away when you needed them. We do hope you had a great stay, and we look...More

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123456278
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$159 - US$354 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Green Hotel in Orlando
#118 Business Hotel in Orlando
#135 Romantic Hotel in Orlando
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$159 - US$354 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Green Hotel in Orlando
#118 Business Hotel in Orlando
#135 Romantic Hotel in Orlando
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (174)
Room & Suite (100)
Dining (15)
Pool & Beach (10)
Hotel & Grounds (108)
Bathroom (12)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
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Elizabeth F
30 December 2017|
AnswerShow all 3 answers
Response from Lena L | Reviewed this property |
During the hurricane they allowed all kinds of animals But maybe that was extraordinary so you better call them
0
Votes
devaughn1972
16 April 2017|
Answer
Response from Kitty W | Reviewed this property |
I paid twenty one or so for valet. I use a walker abd I don't have much endurance for distance due to arthritic spurs so I need valet parking. I have stayed at Embassy Suites and Hiltons all within the Hilton family of... More
0
Votes
71STAN
16 April 2017|
AnswerShow all 4 answers
Response from Bernadette K | Reviewed this property |
If I am not mistaken $22for valet and $18 for self parking
1
Vote
Room Tips
"I like even # rooms because of the train on the other side of hotel."
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"Stay away from the xx13 rooms. Too noisy and it's across the hall from vending and ice machine."
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"High room!"
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"The outdoor rooftop pool and Hilton Honors lounge are on the 4th floor"
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