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DoubleTree by Hilton Orlando Downtown

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#168 of 335 Hotels in Orlando
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DoubleTree by Hilton Orlando Downtown
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1,272 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Orlando Downtown
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Showing 1,219: English reviews
Reviewed 12 October 2016

Not an ideal experience. First of all, had problems checking in on the HHonors app, in spite of numerous emails saying "It's time to check in!" And in spite of calls to the hotel directly, tech support, etc. Not a big deal, by itself, except that the digital key isn't available until one checks in, and since I was going...

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Helpful?
Thank Barry C
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review

Whether positive or not, we always appreciate our guests’ feedback and wish we had met your expectations on your visit. We have not received other reports regarding Digital Key issues, but will notify Hilton in regards to the troubles you had, as this feature is not directly controlled by our hotel. As we mentioned in our conversation, our guests’ comfort...

Boston, Massachusetts
Reviewed 12 October 2016

Was here on business for two days a few months ago and decided to give it a review. Valet parking is available. Garage parking is available, too, but, at 17 dollars per day, it is almost as expensive as the garage parking here in Boston. Great front desk people. Eric checked me in and was a complete professional and very...

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Helpful?
Thank Derek R
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review

Thank you for sharing your impressions of the DoubleTree by Hilton Orlando Downtown. Your description of your guest room and in-room amenities as “spotless” and “immaculate” has really made our day and we will definitely share your praise with our housekeeping department; they will be happy to hear it. We’re also elated to learn that our friendly service also stood...

Melbourne, Florida
Reviewed 10 October 2016

We sent my mother in law there for hurricane Matthew. She stated the staff was great, the food was great and she felt safe and comfortable there. The hotel was located in a central area of Orlando and has plenty of staff onsite. My family said there was not a need that was not met by the staff! Highly Recommend!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank BlackJackSailing
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review

Having to evacuate for a storm can unnerving, but we’re glad we could make your mother-in-law feel at ease during Hurricane Matthew. It’s great to hear that the staff we had on hand met all of her needs, including providing delicious dining options. We hope we’ll have an opportunity to have you all with us at the DoubleTree by Hilton...

Orlando, Florida
Reviewed 10 October 2016

I work across the street in the Gateway Center and often eat the the Starbucks cafe in the lobby. When it became clear that hurricane Matthew was going to hit Orlando hard, I decided not to stay at my house with its large oak trees. I easily made a reservation at the front desk the morning before the storm was...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank U6777WWcathyc
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review

It’s always great to see you on break in our Starbucks, and it was wonderful to finally have an opportunity to provide you with the full experience of a stay at the DoubleTree by Hilton Orlando Downtown, although we wish it was under better circumstances. Hearing that our staff made you feel safe throughout the storm really makes our day,...

Orlando, Florida
Reviewed 10 October 2016

From the staff to everything offered, this place was amazing. I stayed during the hurricane and they gave plenty of information about what was going on the food was great the room was spectacular. I love this place.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Christopher S
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review

Being away from home during a storm can be awfully scary, but we’re glad that our attentive staff and amenities made you feel at ease and comfortable during your Hurricane Matthew stay. We hope you’ll have an opportunity to stay with us again under better circumstances in the future and we really appreciate your kind words for the DoubleTree by...

Reviewed 10 October 2016

I stayed at this hotel on a quick overnight trip. I arrived late and was happy that the restaurant was open until 10. I also appreciated that they did not rush my party out of the restaurant area but allowed us to sit as long as we wanted. The next morning I came down for breakfast and the service was...

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Helpful?
Thank Nikki C
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review

Our guests are our main focus at the DoubleTree by Hilton Orlando Downtown, and we’re glad that our service made your stay with us so great! We know how important a good meal is after a busy day, and we’re glad our staff provided you with a relaxing dining experience at our Sixty South Restaurant and Bar. It’s also fantastic...

Reviewed 7 October 2016 via mobile

I have to say the staff at this Doubletree Hilton was hands down professional and accommodating. We evacuated from the coast and were felt safe and secure throughout Hurricane Matthew. The front desk provided us with a list of current amenities that were available and not available due to the hurricane. They even told us we were on the same...

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Helpful?
Thank Kristina B
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review

Thank you for sharing your experience at the DoubleTree by Hilton Orlando Downtown! Going through a hurricane can be awfully scary, but we’re glad you felt at ease in our hotel and enjoyed the buffet in our Sixty South Restaurant and Bar. However, we do apologize that we did not receive a refrigerator during your stay; unfortunately, we have a...

Celebration
Reviewed 4 October 2016

They didn't give us the right room, they over charged us, and they were down right rude! I work at a luxury Hotel in the Disney area and I can't believe how horrible this place was in comparison. They only care about money and once they have it they will not care about your complaints.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Katiek1114
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review

Reading your review was very disheartening as our staff did everything possible to make your stay special. As you aware, you signed a contract with us for your room block and despite being unable to fulfill your contractual obligation, we were more than happy to make adjustments so your special day could go on as planned. We would like to...

2012
Reviewed 1 October 2016

I had an excellent experience at Hilton Hotel due to the professionalism of each one of the employee. They treat you with courtesy at all the times and make you feel welcome. From the first day that I arrive until the last day, the staffs were very friendly especially at the restaurant. the Restaurant staff very excellent, helpful, and welcome...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank ANTONIO P
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review

From start to finish, we are truly elated to learn that you had such a fantastic experience at the DoubleTree by Hilton Orlando Downtown. We are so grateful for your high marks on our service, as we always strive to provide our guests with genuine, outstanding service. Your praise will be celebrated with our team in our Sixty South Restaurant...

Melbourne, FL, United States
Reviewed 26 September 2016

If you like waking up at 2,3,and 4 in the morning 4,5,and 6 times to the blaring shrill of a locomotive train blowing its horn that will wake the dead,,,,,then this is the place for you. If you wanna party in the hallways and wake up the hotel residents, have it at because apparently this is the place for that...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Edward M
DTOrlandoDowntown, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review

Reading your review was truly disheartening, as we aim to provide our guests with a peaceful, relaxing experience. We sincerely apologize if noise put a damper on your experience; please know that you can always reach out to us while you’re with us if anything is affecting your stay, such as hallway noise, as we’re always happy to address concerns...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The DoubleTree by Hilton Orlando Downtown offers prime accommodations near Lake Ivanhoe in downtown Orlando. Hotel guests will find themselves nine miles from Universal Studios® and 16 miles from Walt Disney World®. Attractions within two mile’s reach of the hotel include the Bob Car Performing Arts Center, Orlando Museum of Art, Orlando Science Center, Orlando Shakespeare Theater, and the Amway Arena. Hotel amenities at the DoubleTree by Hilton Orlando Downtown hotel include a rooftop Olympic-style heated swimming pool and sun deck; a 24-hour shuttle whisks hotel guests to downtown Orlando attractions within the business and culture districts. Indoors, we provide our signature fitness center, gift shop and complimentary 24-hour business center. The hotel offers a lobby coffee bar serving Starbucks® coffee, and a contemporary restaurant. Picturesque Lake Ivanhoe serves as the backdrop to 341 beautifully appointed oversized guest rooms, including 22 suites with complimentary high-speed Internet access, flat panel HDTVs, premium cable with on-demand movies, and Sweet Dreams® by Doubletree bedding. Many suites feature views of the pool area and beautiful downtown Orlando and Lake Ivanhoe. The DoubleTree by Hilton Orlando Downtown is a perfect pick for an Orlando business meeting or social event, boasting 35,000 square feet of indoor and outdoor event space. Proud to feature the largest hotel ballroom in downtown Orlando, the DoubleTree by Hilton Orlando Downtown can comfortably accommodate groups from 15 to 1000 guests. ... more   less 

Additional Information about DoubleTree by Hilton Orlando Downtown

Address: 60 S Ivanhoe Blvd, Orlando, FL 32804-6441
Region: United States > Florida > Central Florida > Orlando > Central Business District
Price Range: RM496 - RM1,492 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Orlando Downtown 3.5*
Number of rooms: 341
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com and Priceline so you can book your DoubleTree by Hilton Orlando Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Orlando Downtown Hotel Orlando
DoubleTree By Hilton Orlando Downtown Florida
Hotel Style:
#26 Green Hotel in Orlando
#118 Business Hotel in Orlando
#135 Romantic Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Orlando Downtown staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Orlando Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the side of the hotel near the train tracks.”
  • My little visitors
 of 5 bubbles mdpokey, 20 Mar 2017 | Read review
“Use the Hilton Honors program”
 of 5 bubbles mikejD9070DU, 16 Mar 2017 | Read review
“14th Floor lounge with gorgeous views.”
 of 5 bubbles 544janiew, 7 Mar 2017 | Read review
“Ask at the front desk to be on the side of the building away from the train tracks”
 of 5 bubbles Awesomeaustin, 23 Feb 2017 | Read review
“There is a loud train all night, however they do provide ear plugs.”
 of 5 bubbles claambake, 16 Feb 2017 | Read review
5 of 5