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Hilton Orlando Buena Vista Palace Disney Springs

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Hilton Orlando Buena Vista Palace Disney Springs
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4,335 Reviews from our TripAdvisor Community

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Showing 4,107: English reviews
Reviewed yesterday NEWvia mobile

Do not stay.... I had asked and received extended checkout until 1pm. I returned to my room at 12:0 and the key did not work. I went down to the front desk, got a new key and my room was cleaned with the do not disturb sign up anyways. Everything I had in the room was gone and I did...

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Helpful?
1Thank Crystal S
pasadena, United States
Reviewed yesterday NEW

Very enjoyable. Walking distance to Disney Springs & all the transportation, close to restaurants, and easy to access the parks. The room was spacious and very comfortable and as I was on my own for part of the trip, I felt safe and comfortable. There was construction that blocked certain areas, but it really had no effect on our stay.

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1Thank X8398QJjanetr
Plantation, Florida
Reviewed 2 days ago NEW

The staff was very nice and the location is good. But although they have renovated the lobby and pool area, the rooms and hallways need work. The air didn't work well.The bathroom was dirty and there was a roach on the wall. Unfortunately where's there's one roach, I know there are many we don't see.

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2Thank dencin
Miami, Florida
Reviewed 2 days ago NEW

This was our first visit to this particular Hilton. We stayed at this property because of the location to Disney Springs. The staff was extremely polite and helpful and check-in was very fast and the property is well maintained. It has an amazing pool which you need to check out. We were also surprised to find out that there is...

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Thank NCNJM d
Vine Grove, United States
Reviewed 2 days ago NEW

Slack period booking at the Disney Springs area. Quiet, restful, unhurried pause in my days while attending a nearby convention. A great off season place to stay when the local attractions are not chock a block with people.

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Thank George L
Sarasota, Florida
Reviewed 4 days ago NEW

Being a Gold Hilton Member, at check in we waited three hours for our room to be ready, it was dirty, smelled and lacking towels. Then the fire alarm went off and said this is NOT a test, please take stairs and exit the building immediately. After walking down 25 floors we get to the lobby and it's business as...

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Helpful?
Thank Bill S
James G, General Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear Bill S, We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have...

Newbottle
Reviewed 4 days ago NEWvia mobile

Amazing hotel and staff in particular Marco and Luciano.Can't wait to return in 2017.The new pool area and Lazy river are stunning.We loved getting an ice cream from the cafe and relaxing in the sunshine.

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Helpful?
Thank Graham M
Joel C, Marketing Cooridnator at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Graham M, thank you so much for your review! we will pass on your message to Marco and Luciano's managers. With so many things to do at Disney Springs, you will have many reasons to come back and see us again. We look forward to then.

Reviewed 5 days ago NEWvia mobile

Myself and my husband decided to treat our 15 and 8 year old sons to a mid term break holiday. Halloween in Florida sounded way more fun than a cold dark Dublin. We booked into this hotel for a week and arrived late on a Monday evening. Check in went smoothly and staff were very friendly. We had a suite...

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Thank Alyson K
Joel C, Marketing Coordinator at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Alyson K, we are so glad that you managed to escape the gloomy Dublin for our resort! It sounds like you had an amazing time. There are so many amazing things to experience now at Disney Springs with all new shopping, entertainment and dining that you will always have new things to try. We cant wait to have you stay...

Crestview, FL
Reviewed 6 days ago NEWvia mobile

We're Hilton Honors members and visited here for the first time a year ago. The location can't be beat for access to Disney Springs, although they are renovating. However, they compensate by offering lower rates and freebies to Hilton Honors members. Last year, I would have given this place a 3, all things considered. This year, with the new giant...

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Helpful?
Thank militarymama042
James G, General Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear militarymama042, Thank you for your comments. We have come a long way since last year and we are delighted to hear that you enjoyed our new enhancements. Please come back and see us soon! Sincerely, James Grosso

Reviewed 6 days ago NEW

I've stayed here several times. I love the place for its location, service and accommodations....Disney Springs is right across the street. Benihana is right around the corner. The rooms are very clean and the service is great!

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Helpful?
Thank Yolanda W
James G, General Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Hi Yolanda W, Thank you for your comments. We are excited to hear that you have enjoyed our new enhancements. Our location is perfect, it is definitely a plus to have Disney Springs right across the street. We take pride in servicing our guest and look forward to see you again on your next trip. Sincerely, James Grosso

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Experience an Orlando resort getaway that ascends above the rest. Soaring 27 stories above the world's favorite destination, Buena Vista Palace is a beautiful resort in the Walt Disney World® Resort just a short walk from Disney Springs™. Guests can enjoy complimentary transportation to Disney Theme Parks and the Disney Springs™ area. Feel the magic the moment you arrive. For work or play, delight in our exclusive amenities, stunning accommodations, and alluring setting. Plus, we're just 25 minutes from downtown Orlando and the Orlando International Airport (MCO). ... more   less 

Additional Information about Hilton Orlando Buena Vista Palace Disney Springs

Address: 1900 E. Buena Vista Drive, Orlando, FL 32830-8432
Region: United States > Florida > Central Florida > Orlando
Price Range: RM576 - RM1,370 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Orlando Buena Vista Palace Disney Springs 4*
Number of rooms: 1014
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Priceline, Expedia, Orbitz, Hotels.com, Odigeo, Cancelon and Jetsetter so you can book your Hilton Orlando Buena Vista Palace Disney Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Buena Vista Palace Hotel And Spa
Buena Vista Palace Orlando
Lake Buena Vista Palace
Buena Vista Palace Hotel & Spa
Hilton Orlando Buena Vista Palace Disney Springs Florida
Hotel Style:
#32 Spa Hotel in Orlando
#49 Top resorts Hotel in Orlando
#52 Luxury Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Orlando Buena Vista Palace Disney Springs staff and other travellers.
176 questions
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Questions? Get answers from Hilton Orlando Buena Vista Palace Disney Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select a room with a view of the fireworks.”
 of 5 bubbles NCNJMd, 8 Dec 2016 | Read review
“The pool can be noisy when the hotel is full - try to book rooms on higher floors away from the pool area”
 of 5 bubbles rolandpp, 1 Dec 2016 | Read review
“Fireworks room.”
 of 5 bubbles 11grahamg, 1 Dec 2016 | Read review
“Main tower room corridors could be a little noisy due to the lobby bar”
 of 5 bubbles 395yazmina, 28 Nov 2016 | Read review
“Rooms with lake view lovely and quiet after a hard day at the oarks”
 of 5 bubbles tiggy2009, 20 Nov 2016 | Read review
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