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Hilton Orlando Buena Vista Palace Disney Springs

HotelsForEveryoneUS$139*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$160*
US$139*
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Hilton Orlando Buena Vista Palace Disney Springs
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4,720 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Orlando Buena Vista Palace Disney Springs
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Showing 4,471: English reviews
Gainesville, Georgia
Reviewed 12 April 2014

We stayed here due to a deal via Hilton Grand Vacation club. When I entered the room, it smelled of smoke. I called down and was told all rooms were non-smoking which may be, but it smelled. We opened the balcony and aired the room out. We went down to the pool area which was nice, but nothing impressive. We...

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Helpful?
Thank KLynnCC
Kristin W, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear KLynnCC, Thank you for taking the time to write a review. We are so sorry your stay was less than satisfactory. Please accept our sincerest apologies for not meeting your expectations and for any inconvenience we may have caused you. Kind Regards, Kristin

London, United Kingdom
Reviewed 11 April 2014

Stayed for a business conference over 3 days. Hotel and rooms fine, weather rainy which was unusual. Sports bar and restaurant ok bit dull. I think this is more of a family hotel for Disney not for a business conference. Next to Downtown Disney.

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Helpful?
Thank Phillip W
Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear "Phillip W": Thanks for reviewing us on TripAdvisor! Although we are completely suited and set up for hosting convention and conference groups, it's hard not to get caught up in that magical excitement that families manifest when they come here to enjoy the fun of Disney. I hope you will come back again when traveling for pleasure! Regards, Garth

Geneva, Illinois
Reviewed 10 April 2014

We were offered a three night stay for at great price through a Hilton Grand Vacation Club promotion. We checked in after dinner and the room we were assigned in the lower tower smelled of mildew very badly. The staff was accomodating and moved us several times before the fourth and final room did not smell when we went in....

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2Thank K T
Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear "KT": Thank you for taking the time to write a review on our hotel. Your comment regarding the musty smell in some of our rooms is noted and we are working on a solution. As you can imagine, with the year-round humidity in Florida, this can be a challenge for any hotel, especially one that offers sliding glass doors...

South Carolina
Reviewed 10 April 2014

We just returned from our stay at the Buena Vista Palace. We got a great deal from Travel Zoo. Room was nice and clean. It was a little older, but still very comfortable. We could see the fireworks from Epcot and Hollywood studios from our balcony. Breakfast buffet was great as well. It was included in our package. It is...

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Helpful?
1Thank etzv
Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear "etzv": Thank you for your gracious review of our hotel. I'm so glad you got a room with a fireworks view. Watching them from the balcony of your room is definitely a fantastic way to end an evening! South Carolina is not that far away, so we hope to see you again soon! With Appreciation, Garth

Reviewed 10 April 2014

It's a good location beside downtown disney and close to major disney attractions. But the hotel is average. The family suites appear to be better but the original hotel is old and average. Debatable if it is worth it's price.

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Helpful?
Thank Jennxxness
Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear "Jennxxness": Thank you for submitting a review on TripAdvisor. I appreciate your opinion about our hotel being "old"--we just celebrated our 30th birthday--but we are constantly updating our hotel to keep that "modern" feel to it. We have just completed resurfacing our pool area and replacing all the poolside furniture. We have been installing new carpeting, are currently having...

Portland, Australia
Reviewed 9 April 2014

This dreadful hotel is right in the middle of an endless highway of holiday resorts near downtown disney. I travelled to this hotel become of a conference and therefore was not interested in seeing any of the Disney attractions in the area. However, I had specifically asked for a non smoking room and arrived at 12 am after a 28...

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Helpful?
3Thank Jane d
Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear "Jane D": Many conventions and conferences are held at our hotel BECAUSE we are located on the Disney Resort--close to Mickey, Minnie and the whole Disney family. I'm surprised your conference coordinators didn't tell you your conference was located at the Walt Disney World Resort and I'm sorry your visit was disappointing because of that. Please contact your conference...

Reviewed 8 April 2014

We stayed at this property during the Disney Volleyball Showcase. At check-in, I learned that my reservation had been cancelled (not by me). The hotel staff was efficient and expedient in spite of the long lines at check-in and managed to find us a room even though the hotel was very crowded. The rest of our team stayed in the...

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Helpful?
Thank BeachSwan
Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear "BeachSwan": Thank you for reviewing our hotel on TripAdvisor. I appreciate your kind words about our check-in staff and will relay your comments to them. I'm sorry we couldn't find you a room in the tower building so you could be closer to your group and further away from the night-life at Downtown Disney. I suspect you would be...

Murrieta, California, Usa
Reviewed 6 April 2014

Literally across the street from Downtown Disney (and all of the park shuttles if you want to use them). Overall, no major problems during 3-night stay. Hotel was nice but a little aged. Staff was invisible, even when there was a false alarm evacuation at 2am. Bell men were a little too aggressive for my tastes but open parking was...

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1Thank 250MaryH
Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear "250MaryH": Thank you for taking the time to write a review on our hotel. Every review helps us understand where we can improve our facility and/or services. We're glad to know you enjoyed your 3-day stay with us and hope you come back again. Respectfully, Garth

Philadelphia, Pennsylvania
Reviewed 6 April 2014

I was at the Buena Vista Palace for a meeting not for Disney so my expectations may not be the norm. I arrived on day 2 of a computer outage and it was barely contained chaos. Two of my friends waiting until 3am for a room and were ultimately bused to a different hotel (but not bused back). Another friend...

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Helpful?
Thank Kate S
Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear "Kate S": Thank you for an impressively comprehensive and objective review on our hotel. Let me start by offering you my sincere apologies for the noise issue. We are having the Island Resort building painted and that's the source of the noise. For safety and liability reasons the company that has been contracted to complete the painting project requires...

Calgary, Canada
Reviewed 6 April 2014

This place has seen better days, and honestly at a lower price point it might be a reasonably average value. But as of now I wouldn't recommend it. Honestly, it's kind of a dump, and it's clear the staff just don't care anymore. I wouldn't say they were rude, but it's clear they just can't be bothered to care. Just...

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Helpful?
Thank someguy2010
Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

"Someguy2010": I'm sorry we were not able to live up to your expectations. Respectfully, Garth

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience an Orlando resort getaway that ascends above the rest. Soaring 27 stories above the world's favorite destination, Buena Vista Palace is a beautiful resort in the Walt Disney World® Resort just a short walk from Disney Springs™. Guests can enjoy complimentary transportation to Disney Theme Parks and the Disney Springs™ area. Feel the magic the moment you arrive. For work or play, delight in our exclusive amenities, stunning accommodations, and alluring setting. Plus, we're just 25 minutes from downtown Orlando and the Orlando International Airport (MCO). ... more   less 

Additional Information about Hilton Orlando Buena Vista Palace Disney Springs

Address: 1900 E. Buena Vista Drive, Orlando, FL 32830-8432
Region: United States > Florida > Central Florida > Orlando
Price Range: RM599 - RM1,370 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Orlando Buena Vista Palace Disney Springs 4*
Number of rooms: 1014
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Hotels.com, Priceline, Hilton Hotels Direct, Travelocity, Orbitz, Expedia, HotelsforEveryone, Cancelon, Cheap Tickets, TripOnline SA, Evoline ltd, getaroom.com, HotelsClick, HotelQuickly and HRS so you can book your Hilton Orlando Buena Vista Palace Disney Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Buena Vista Palace Hotel And Spa
Buena Vista Palace Orlando
Lake Buena Vista Palace
Buena Vista Palace Hotel & Spa
Hilton Orlando Buena Vista Palace Disney Springs Florida
Hotel Style:
#32 Spa Hotel in Orlando
#47 Top resorts Hotel in Orlando
#54 Luxury Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Orlando Buena Vista Palace Disney Springs staff and other travellers.
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Questions? Get answers from Hilton Orlando Buena Vista Palace Disney Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check out the room before you take it.”
802MaryM802, 22 May 2017 | Read review
“Fireworks view rooms are great (but they're on the side with the elevators)”
MassCouple2, 21 May 2017 | Read review
“Check to see if package available that offers breakfast included”
MarkK84, 20 May 2017 | Read review
“off the common lobby is quieter.”
FLroadie, 16 May 2017 | Read review
“Higher rooms offer the best views”
luv2shop4gr8deals, 15 May 2017 | Read review
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