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Hilton Orlando Buena Vista Palace Disney Springs

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4,639 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Orlando Buena Vista Palace Disney Springs
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Showing 4,394: English reviews
Atlanta, Georgia
Reviewed 15 December 2013

We had a suite at the hotel, very neat and clean. It was convenient to Downtown and there is transportation to Disneyworld. You have to be early if you want a seat on the bus. I recommend to take advantage of the early hours and be there at 8 for the first bus, as this is the 3rd stop and...

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Helpful?
Thank sarvapriya
Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear Reviewer: Thank you for taking the time to submit a reivew on TripAdvisor. We really enjoy receiving reviews such as yours because they assure us we are doing our job! And of course it is always great to hear that our staff is friendly and helpful. We hope you will choose the Buena Vista Palace on your next visit...

Stowmarket, United Kingdom
Reviewed 14 December 2013

We stayed 10 nights at this hotel in August 2013. Staff could not be more helpful. It has 1 restaurant which was very nice and separate bar where you can eat also. Food is reasonably priced for Disney area, but drinks are expensive! Has 2 pools with complimentary towels. The location is perfect for downtown Disney as its literally opposite...

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Helpful?
1Thank Wendy B
Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear Reviewer: Your review of the Buena Vista Palace Hotel and its staff is awesome and we thank you for taking the time to post it for all to see! We try very hard to make our guests feel comfortable and your comments are proof that our efforts are showing! Thank you for recommending us to others and we hope...

Massachusetts
Reviewed 13 December 2013

This rating would be a 4 out of 5 if not for the huge problem. The hotel is severely infested with mildew/mold. We arrived really late in the room and noticed the smell instantly but we didn't care then because we were sleeping a few hours. She woke up coughing really bad. Our room was on the lake side. The...

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1Thank mdefilip
athlone
Reviewed 8 December 2013

Enjoyed our stay at this hotel, as you know it's great if you are visiting Disney or downtown Disney which is a very short walk away . Found the room to be very clean and spacious , the food in the hotel was very good , had no faults with the hotel at all

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Helpful?
2Thank Keith M
Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear Reviewer: Thank you for such a terific review! It's true our hotel is just across the street from Downtown Disney and with so much going on over there it's hard to believe there's no admission fee! Even the parking is free! Thanks again, and we hope to see you at the Palace again soon. With Much Appreciation, Garth

Palm Harbor, Florida
Reviewed 8 December 2013

My family & I stayed 3 nites at this hotel. This is our 2nd time there and found everything to be clean and neat. The rooms are hugh and has a refrigerator and coffee maker with a replacement of coffee each day. The hotel provides transportation to the Disney parks, so that saves the hassel of driving there. It's a...

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Helpful?
Thank Linda G
Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear Reviewer: It's great to get feedback from our guests--positive or otherwise--because it means they care enough to take the time to submit a review. But your review is especially gratifying to receive because you graded us at the top of the scale with a 5-point rating! I know first hand that my associates here at the Buena Vista Palace...

Reviewed 3 December 2013 via mobile

Unfortunately, our family is NOT able to recommend this hotel because of a major mistake made from the start. We were given the keys to a room that was occupied!! We barged in, luggage and loud toddlers in tow, on a poor woman in her nightdress. She didn't speak English and was mortified. My son who has autism, didn't understand...

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1Thank cadeyo
Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear Reviewer: The situation you described is extremely rare but certainly one that is equally as serious. We take great care to ensure our guests' safety and privacy by staffing our registration desk with agents who consistently demonstrate their understanding of the check-in software and procedures. We are currently researching this incident to see if we can determine how this...

Singapore, Singapore
Reviewed 2 December 2013

Stayed at this hotel for 7 nights and loved the location to Downtown a Disney, the theme parks and proximity to family restaurants. Room was very spacious and amenities in room were adequate though not fanciful. We had 2 queen sized beds and there was still space for our luggages, a plus point was that we could check in much...

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Helpful?
Thank Tang_kc2010
Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear Reviewer: Thank you for your thoughtful review of our hotel. We have heard many times over how pleasantly surprised our guests are to find Downtown Disney right across the street from the hotel--an easy walk away! We hope you will choose the Buena Vista Palace the next time you make plans to visit the Disney Resort. Regards, Garth

Tallahassee, Florida
Reviewed 2 December 2013

We had a very positive experience here. So many hotels in the area were way out of our price range and when I booked the hotel I didn't have very high expectations but we were pleasantly surprised when we arrived. The hotel staff was very friendly and helpful. I told the front desk attendant that we were there for my...

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Helpful?
Thank ghoney920
Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear Reviewer: Thank you for taking the time to submit a review of our hotel on TripAdvisor. Your review makes a big difference in how we shape our services to meet our guests' expectations, so we appreciate every comment. We are so glad you enjoyed your stay with us and are sorry your experience at our breakfast buffet was not...

Knoxville, Tennessee
Reviewed 28 November 2013

The BV Palace looks good on paper, but we were glad to be in the Disney Parks all day and not spending time hanging around this hotel. We took swimsuits, but did not use the pool. It looked adequate, but not worth a walking trip to get there from our room in November. We must have stayed in the older...

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Helpful?
Thank Mary R
Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear Reviewer: We are sorry to hear that you were not completely satisfied with your accommodations. We have many different rooms and are always happy to work with our guests to find them a room that suits them. We have several improvement projects underway and on the books for the near future. We hope you will come back and stay...

Buenos Aires, Argentina
Reviewed 27 November 2013

A giant hotel with plenty space in the room. Queen size beds, nice bathroom, coffee machine and a nice view. There is also a bar if you want to buy your breakfast, a gym case you want to work out and a lot of green to have a walk. And WiFi works all day long. Downtown Disney is just crossing...

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Helpful?
3Thank Dru_Bell
Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear Reviewer: Thank you for your review of our hotel. We always enjoy receiving comments such as yours. We are very proud of the landscaping--here and all around the Disney Resort. It makes a great place to get some exercise or just go for a nice stroll. We hope to see you again soon! Respectfully, Garth

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience an Orlando resort getaway that ascends above the rest. Soaring 27 stories above the world's favorite destination, Buena Vista Palace is a beautiful resort in the Walt Disney World® Resort just a short walk from Disney Springs™. Guests can enjoy complimentary transportation to Disney Theme Parks and the Disney Springs™ area. Feel the magic the moment you arrive. For work or play, delight in our exclusive amenities, stunning accommodations, and alluring setting. Plus, we're just 25 minutes from downtown Orlando and the Orlando International Airport (MCO). ... more   less 

Additional Information about Hilton Orlando Buena Vista Palace Disney Springs

Address: 1900 E. Buena Vista Drive, Orlando, FL 32830-8432
Region: United States > Florida > Central Florida > Orlando
Price Range: RM708 - RM1,694 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Orlando Buena Vista Palace Disney Springs 4*
Number of rooms: 1014
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotwire, Orbitz, Hotels.com, Priceline, Cancelon, HotelsforEveryone, Jetsetter, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Hilton Orlando Buena Vista Palace Disney Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Buena Vista Palace Hotel And Spa
Buena Vista Palace Orlando
Lake Buena Vista Palace
Buena Vista Palace Hotel & Spa
Hilton Orlando Buena Vista Palace Disney Springs Florida
Hotel Style:
#32 Spa Hotel in Orlando
#47 Top resorts Hotel in Orlando
#54 Luxury Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Orlando Buena Vista Palace Disney Springs staff and other travellers.
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Questions? Get answers from Hilton Orlando Buena Vista Palace Disney Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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