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Hilton Orlando Buena Vista Palace Disney Springs

Booking.comUS$149*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$307*
US$149*
US$307*
US$149*
US$307*
US$149*
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Hilton Orlando Buena Vista Palace Disney Springs
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4,651 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Orlando Buena Vista Palace Disney Springs
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Showing 4,405: English reviews
Buenos Aires, Argentina
Reviewed 27 November 2013

A giant hotel with plenty space in the room. Queen size beds, nice bathroom, coffee machine and a nice view. There is also a bar if you want to buy your breakfast, a gym case you want to work out and a lot of green to have a walk. And WiFi works all day long. Downtown Disney is just crossing...

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Helpful?
3Thank Dru_Bell
Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear Reviewer: Thank you for your review of our hotel. We always enjoy receiving comments such as yours. We are very proud of the landscaping--here and all around the Disney Resort. It makes a great place to get some exercise or just go for a nice stroll. We hope to see you again soon! Respectfully, Garth

Pleasanton, California
Reviewed 26 November 2013 via mobile

Best part -- location of property which is across from Disney Village and Disney buses (that we didn't have a need for as it was a short stay). Not so good part -- Do not recommend the restaurants - Avu Avu and the sports bar.. Service was slow and food was adequate if you didn't want to go out. Note:...

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Helpful?
Thank FXDLKM03
Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear Reviewer: Thank you for taking the time to post your review of our hotel on TripAdvisor. We strive to "wow" our guests in all our venues but occasionally we slip and reviews such as yours help us improve our services. Our ribs from the Avu Avu restaurant get many compliments and are unquestionably a hit with our guests. We...

東京
Reviewed 21 November 2013

We have stayed in this hotel for five days. The room was very bright, clean, comfortable and wide. The bed was comfortable. The shower didn't drain well, but not bad. We have own small balcony with a small table and two seats. We could see the Lake Buena Vista, also a lot of stars at night from the balcony. It...

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Helpful?
1Thank 梓
Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear Reviewer: Thank you for taking the time to write a review on our hotel. It's so nice to hear that our guests are comfortable in their rooms and enjoy the amenities. We appreciate your comments and hope that we will see you again soon. And when you're here next, please be sure to visit our Watercress Cafe' on Sunday...

Columbus, Ohio
Reviewed 20 November 2013

The staff and common areas of this hotel were very nice. My husband and I enjoyed the two pools options. Also, the view from the room was great. We took advantage of the free (late) shuttle to Disney. The hotel received an average because of the accommodation inside the room. The rooms were nothing to write home about. While clean,...

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Helpful?
1Thank Lisa P
Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear Reviewer: Thank you for the kind words about our staff. We never tire of these kinds of comments! We hope to see you again in the near future. Respectfully, Garth

Miami
Reviewed 18 November 2013 via mobile

With the many reviews that I read regarding the "musty" odor, I was pleasantly surprised by the cleanliness of the room. My only issue with the room was the shower had some black mold around the edges, not enough to complain to management about. The room was clean, the balcony nice although dirty but since an outdoor area, I would...

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Helpful?
Thank Lcaballero
Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear Reviewer: Thank you for reviewing our hotel on TripAdvisor. We are glad to hear you were comfortable in your room and we are sorry to have interrupted your vacation with a noise complaint. Disney World is a vacation destination for people around the world and it's hard to know what kind of a travel day our guests have experienced...

Fargo ND
Reviewed 18 November 2013

Checked in around midnight with no problems. Upon entering our room on the 18th floor it smelled musty. There is a ceiling fan so as long as we kept that on it alleviated the odor. We were right across from the bank of 4 elevators. For the most part we didn't notice except for a few louder, inconsiderate guests. We...

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Helpful?
Thank saraalison
Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear Reviewer: Thank you for your comments regarding our hotel. We will review those areas you identified as needing attention with the appropriate department heads for corrective action. We are glad you were comfortable with your room and enjoyed our facilities! We have a great staff that works hard to make sure our guests are well cared for! We hope...

Haugesund, Norway
Reviewed 17 November 2013

This hotel is beautiful, and perfectly located for a Disney holiday. However, I have to say I´m a little disappointed with some of the service we received from this hotel. We were a party of 7, and wanted a 2 bedroom suite with 2.5 bathrooms. We arrived at the hotel, and the bellhop took our stuff and us to 3...

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Helpful?
Thank Johocachia
Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear Reviewer: Thank you for your positive review of our hotel! Our staff is very proud of our facility and the service we provide to our guests and we do our best to make your stay as comfortable as possible. We are sorry to hear about your delay in getting to your room. We will work with our staff to...

Naples, Florida
Reviewed 13 November 2013

The Buena Vista Palace Hotel and Spa is an average hotel, but the location is what makes it a good place to stay. It is located across the street from Downtown Disney.So if your travel plans include enjoying some Disney nightlife, this is a good place to stay. The property itself looks a bit old an worn down. The restaurant...

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Helpful?
Thank R B
OrlandoInterested, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear Reviewer, Thank you for taking the time to write a review. We truly appreciate the feedback. The one thing that sets us apart from the hotels in the area is our location. The views are phenomenal and we are so close to Downtown Disney. We do have a few improvement projects in the works and hope you decide to...

LUTZ
Reviewed 12 November 2013

This was our first stay at the Palace and we were pleasantly surprised. While the check-in desk seemed understaffed the process was quick and our room as ready when we arrived. The location is within walking distance to Downtown Disney and the rooms are a good size. Each room has a refrigerator which is a bonus. There is transportation to/from...

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Helpful?
Thank Happy_Couple022512
Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear Reviewer: We are glad you chose our hotel and happy that you had a good time while here. All of your comments will be shared with the appropriate staff and any issues will be addressed. Again, thank you for a GREAT review and we look forward to your next visit! With appreciation, Garth

Sandy, Utah
Reviewed 12 November 2013

I stayed at this hotel while attending a conference. My experience was mixed. On the positive side, the staff was helpful and friendly. The staff did an excellent job making accommodations for the persons with disabilities at the conference. The hotel is literally across the street from Downtown Disney, which is very convenient. Grounds are very nice. Unfortunately the room...

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Helpful?
1Thank Laura B
OrlandoInterested, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear Reviewer, Thank you so much for writing a review. Your feedback is very important to us and through comments like these we are able to improve the service we provide to our guests. The issues with the cleanliness of the rooms have been addressed with the appropriate department heads to ensure they are addressed accordingly with our staff. Please...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience an Orlando resort getaway that ascends above the rest. Soaring 27 stories above the world's favorite destination, Buena Vista Palace is a beautiful resort in the Walt Disney World® Resort just a short walk from Disney Springs™. Guests can enjoy complimentary transportation to Disney Theme Parks and the Disney Springs™ area. Feel the magic the moment you arrive. For work or play, delight in our exclusive amenities, stunning accommodations, and alluring setting. Plus, we're just 25 minutes from downtown Orlando and the Orlando International Airport (MCO). ... more   less 

Additional Information about Hilton Orlando Buena Vista Palace Disney Springs

Address: 1900 E. Buena Vista Drive, Orlando, FL 32830-8432
Region: United States > Florida > Central Florida > Orlando
Price Range: RM701 - RM1,682 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Orlando Buena Vista Palace Disney Springs 4*
Number of rooms: 1014
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotels.com, Hotwire, Orbitz, Travelocity, Priceline, Cancelon, HotelsforEveryone, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Hilton Orlando Buena Vista Palace Disney Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Buena Vista Palace Hotel And Spa
Buena Vista Palace Orlando
Lake Buena Vista Palace
Buena Vista Palace Hotel & Spa
Hilton Orlando Buena Vista Palace Disney Springs Florida
Hotel Style:
#32 Spa Hotel in Orlando
#47 Top resorts Hotel in Orlando
#54 Luxury Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Orlando Buena Vista Palace Disney Springs staff and other travellers.
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Questions? Get answers from Hilton Orlando Buena Vista Palace Disney Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The presidential suite on the 25th floor was amazing.”
LCL-travels, 26 Apr 2017 | Read review
“Tower Rooms may be more updated than island rooms”
ohiocouple, 25 Apr 2017 | Read review
“Make sure your room doesn't connect! Stay away from the 8th floor! Firework room was a joke!”
359shireenp, 16 Apr 2017 | Read review
“My God....stay away from rooms near the elevators.”
SteelBeach, 15 Apr 2017 | Read review
“Spring View is all you need.”
LamboRacer, 10 Apr 2017 | Read review
5 of 5
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US$149* /night
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Prices are for 1 room, 2 adults
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