We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Quality Inn & Suites

Hotwire.comUS$99*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$125*
US$99*
US$125*
US$99*
US$125*
US$99*
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Quality Inn & Suites
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

611 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Quality Inn & Suites
See the most recent reviews
Showing 274: English reviews
Norway
Reviewed 10 April 2017 via mobile

Perfect location for visiting Universal studios, with a shuttle bus included in the price of the hotel room. The hotel had all the facilities we needed. Very friendly staff! Nice garden with a pool- a good place to relax! We extended our stay with one night and ended up staying 3 nights.

 Report
Helpful?
Thank Hilde69
ENGLEWOOD
Reviewed 6 April 2017

This is a nice hotel, clean and offers all the extras (free WIFI, breakfast, USA Today and parking), in Orlando, many of the larger hotels are charging for all these little "extras". I found my room to be large, the TV worked fine, the bath and related appliances all very nice. I didn't swim in the pool, but smoking is...

 Report
Helpful?
Thank EnglewoodDane
Reviewed 26 March 2017

Stayed here for 3 nights when we went to Orlando to visit my sons. The Quality was one of several hotels closest to my sons' apt, and we picked it because it had the best rates (found online via hotelquickly.com). My sons live in the 'Metro West' area of Orlando. Given we weren't in Florida for touring, can't really comment...

 Report
Helpful?
Thank billjfrompa
Giovanny G, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, We very much appreciate your nice comment about our convenient location and our hotel's comfortable services. We value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our product to provide an exceptional experience for our...

Jacksonville, Florida
Reviewed 15 March 2017

This place although clean was not worth how close it was to Universal. The elevators broke and wouldn't tell anyone. The tv in the room started skipping stations and acting strange. The staff was half polite. The breakfast wasn't worth getting up early for. I would rather spend a little more $ and get better service. The shuttles also only...

 Report
Helpful?
Thank TiggerzAngel77
Giovanny G, General Manager at Quality Inn & Suites, responded to this review

Dear valued guest, I would like to apologize for the situation you experienced during your recent stay at Quality Inn Universal Studios. The elevator issue was something that happened unexpectedly, but we got it fixed the same day. I can certainly understand and appreciate you sharing your concerns. We want all of our guests to have the best stay possible...

Noble, Oklahoma
Reviewed 26 February 2017

Booked this hotel because it was the only one that had a room available 3 days in a row for our travels. Made my reservations online at the hotels actual site 1 week before my travels and "thought" everything was good to go, this was not the case. My husband and I decided to take a one week road trip...

 Report
Helpful?
1Thank Peachy383
Giovanny G, General Manager at Quality Inn & Suites, responded to this review

Dear valued guest, On behalf of Quality Inn and Suites Orlando, kindly accept our sincere apologies for not giving you the high standard of hospitality which is the general norm of our hotel. I can assure you that our staff works extremely hard to ensure all areas of the hotel are clean and well maintained. I am sorry to hear...

Seattle, Washington
Reviewed 21 February 2017

Although this hotel is very close to Universal Studios; I'd rather pay more and stay elsewhere. First, the biggest issue is that the free shuttle to Universal Studios was always 20-30 minutes late for pickup and dropoff. At this point, fire the company that offers this service and get another. Secondly, the air conditioning in the room was so loud...

 Report
Helpful?
Thank Flair4GoldBranin
Okeechobee, Florida
Reviewed 20 February 2017

We were quite surprised with the exceptional experience we had at the Quality Inn and Suites Friday evening. The hotel was very clean, service professional yet friendly, and the room was exactly what had hoped for. Our accommodations were spacious, comfortable, and had the amenities we have grown to expect from such hotels near attractions like Universal Studios and Walt...

 Report
Helpful?
2Thank Profzilla
Giovanny G, General Manager at Quality Inn & Suites, responded to this review

Dear value guest, On behalf of Quality Inn and Suites Orlando, I want to thank you for the nice comments you made about our friendly staff and comfortable accommodation, it will helps us with our continuing efforts to provide exceptional experience to everyone. Your survey responses will serve as encouragement to all of our staff as we strive to continuously...

North Olmsted, Ohio
Reviewed 11 February 2017 via mobile

This hotel was not pleasant at all. We booked three rooms for a business trip and had problems in each room. I've never heard a louder AC unit and the rooms were very musty. The elevator broke while we were there and that made up our mind to switch hotels after one night. They should really do something about the...

 Report
Helpful?
Thank dholy24
Louis P, Assistant General Manager at Quality Inn & Suites, responded to this review

Dear valued guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I truly appreciate you telling us about...

Toronto, Canada
Reviewed 10 February 2017

This hotel has seen better times. It is smelly and noisy on two accounts: the AC unit is super loud and depending on which side of the hotel you are, the highway is 100m away. Single pane window doesn't keep that noise out. The taps are dripping and hard to close. Staff was ok, breakfast was the average all plastic...

 Report
Helpful?
2Thank KerstinM
Louis P, Assistant General Manager at Quality Inn & Suites, responded to this review

Dear valued guest, We would like to thank you for taking the time to complete our online survey. We're so sorry to hear about your experience and we can assure you that the problems you brought to our attention, the AC in particular, are being addressed. We thank you so much for your business and would like to welcome you...

Owen Sound, Ontario
Reviewed 9 February 2017 via mobile

My rating for this hotel would be a 3.75. We chose this place for a couple of reasons. One a great location after 10 hours on the road, and two, great Value compared to other surrounding hotels. I had read Trip Advisor reviews, and they seemed to be mixed, but the positive reviews outweighed the negatives so we took a...

 Report
Helpful?
1Thank Michael G
Louis P, Assistant General Manager at Quality Inn & Suites, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It...

485 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (87)
Viewed
Room/Suite (10)
Viewed
Hotel & Grounds (11)
Viewed
Dining (7)
Viewed
View from Room (3)
Viewed
Pool/Beach Area (2)
Viewed
Other (54)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (383)
Viewed
Amenities (26)
Viewed
King Suite (54)
Viewed
Pool (38)
Viewed
Dining (16)
Viewed
Standard Double Full Suite (51)
Viewed
Standard King Room (77)
Viewed
Standard Suite (68)
Viewed
The Hotel (53)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (15)
Viewed
Hotel & Grounds (13)
Viewed
Room/Suite (1)
Viewed
Other (1)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Orlando hotels
Comfort Inn International
#122 of 336 in Orlando
825 reviews
Clarion Inn & Suites
#114 of 336 in Orlando
414 reviews
Florida Center
Comfort Suites Universal Studio Area
Show Prices
Show Prices
Show Prices
Florida Center
La Quinta Inn Orlando International Drive North
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Interior Corridor Hotel conveniently located close to Universal studios and Holy Land . Amenities include Free Hot Breakfast, Wireless Internet and scheduled Shuttles to Area Theme Parks. ... more   less 

Additional Information about Quality Inn & Suites

Address: 5635 Windhover Dr, Orlando, FL 32819-7936 (Formerly Quality Inn & Suites Universal Studios)
Region: United States > Florida > Central Florida > Orlando
Price Range: RM288 - RM606 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 103
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Hotels.com, Choice Hotels, Orbitz, Priceline, Cancelon, getaroom.com, Cheap Tickets, TripOnline SA, HotelsClick, Evoline ltd and HotelQuickly so you can book your Quality Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn & Suites Universal Studios Hotel Orlando
Quality Inn And Suites Universal Studios
Quality Inn Universal Studios
Orlando Quality Inn
Quality Inn & Suites Orlando, Florida
Quality Inn Orlando
Hotel Style:
#31 Best Value Hotel in Orlando
#138 Family Hotel in Orlando
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
59 questions
Ask a question

See all questions (59)

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The pool is in the back and further back is a noisy highway, a room in the front of the hotel will likely be quieter.”
EnglewoodDane, 5 Apr 2017 | Read review
“Rooms in the back that look out over the pool also look out over a small stream with some wildlife activity..”
billjfrompa, 25 Mar 2017 | Read review
“Pick the Hampton Inn and Suites next door.”
Flair4GoldBranin, 21 Feb 2017 | Read review
“Rooms on the front are quieter”
123Swimming123, 22 Nov 2016 | Read review
“We like room to face entry as backs on to highway.”
L5223NSpaulab, 26 Oct 2016 | Read review
5 of 5
Hotwire.com
US$99* /night
View Deal
QualityInnUS$99
Booking.comUS$99
HotelQuicklyUS$125
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates