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Extended Stay America - Orlando Theme Parks - Major Blvd.

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Extended Stay America - Orlando Theme Parks - Major Blvd.
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539 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Orlando Theme Parks - Major Blvd.
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Showing 347: English reviews
Hialeah, Florida
Reviewed 30 January 2017

The check in process was fine, however the stay was not that great. The fire alarm fell in the middle of the night, the A/C was leaking, and the guest above us were stomping around the room at all hours of the night past quiet hours.

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Helpful?
Thank AlexaHernandez12
00esa, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

Thank you for choosing our hotel for your visit. We apologize for the noise issues you encountered in your suite along with the issue of air conditioning unit. Our maintenance team is already working to solve the problem, so thank you for bringing this to our attention. We appreciate you being our guest and hope to have another opportunity to...

Odessa, Florida
Reviewed 28 January 2017

We walked into the lobby and it was dirty, carpet was dirty pine needles from a Christmas tree was all over. Christmas had been over for over a month. We get to the room and open the door and it smelled like someone just cooked a meal but not a good smell. You would think the maids would have noticed...

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Helpful?
Thank smurphy33602
00esa, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

Thank you for taking the time to review your stay with us. I am concerned about your experience and have immediately brought this to the attention of our housekeeping for review and action. Our staff's top priority is to provide a clean environment for our guests, and I am sorry that did not happen during your stay. Please know this...

Reviewed 9 January 2017

Totally disapproved this hotel. It was absurd what they did to me and my daughter. I paid my 8 nights in advance and got tired at 10pm at night when the front desk said they had no room. After an hour of waiting, the receptionist gave me a room and said I would have to change the next day. Pasme,...

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Helpful?
Thank Vera S
00esa, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

Thank you for your review. I am sorry for the issues you experienced during check in and when your arrived to your suite. This is not the type of first impression we want our guests to have. We work hard to provide a clean, fresh and well maintained property along with friendly service and we want our guests to leave...

Douglasville, Georgia
Reviewed 5 January 2017

Rooms were not cleaned completely, staff was very in helpful and hard to find, usually had to wait for them to arrive back to the desk. Be sure that if you expect to have room cleaned daily you let them know as this is not discussed in advance and they do not like to do it. Trash overflowing the cans...

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Helpful?
Thank tdmoon2017
00esa, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

Thanks so much for sharing your experience for other potential guests to utilize. It is disappointing to know there were aspects of your stay which were not up to par. I apologize our guests were not immediately available at times to assist, they do have multiple duties to ensure all of our guests are completely satisfied. It sees as our...

Blackpool, United Kingdom
Reviewed 22 December 2016

After a 16 hour journey checked in and found the control (dial/ tap) for the shower & bath not working. The receptionist came to the room made one faint attempt to turn it on and offered me a basin to wash in for the night as there were no other rooms. I was told maintenance would be up to fix...

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Helpful?
Thank MrT0mP
00esa, Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

Although difficult to hear, candid reviews such as yours make us refocus our efforts to create a better stay experience for our guests, and we sincerely apologize for the maintenance issues with the shower in your suite.  We have a duty to follow the processes in place to ensure each guest suite is well maintained. Our guests deserve a clean, well...

Sebastian, Florida
Reviewed 10 October 2016

We were greeted by a very kind young woman, Naila who checked us in after completing registering a couple ahead of us. The phone was ringing like crazy and people were coming in but she maintained her demeanor and was very pleasant. We settled in our room with no problem. It was a stressful reason to be there but she...

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Helpful?
Thank Clara B
00esa, Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

Thank you for your kind review of Extended Stay America - Orlando Theme Parks - Major Blvd. We are thrilled to read how much you enjoyed your visit, specifically due to the great service provided by Naila and Sandra. We are fortunate to have a team that comes to work every day with a "can do" attitude. I will share...

Las Vegas, Nevada
Reviewed 27 September 2016

The staff was so friendly and accomadating. My trip was short but they made it feel like I was home away from home. It is conveniently located. The hotel was quite and welcoming. Check in and check out was a breeze. I will be staying here again.

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Thank Teresa g
00esa, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

Thank you for choosing Extended Stay America - Orlando Theme Parks - Major Blvd. and for sharing your experience. We are so pleased to read you loved our friendly associates who made you feel welcomed and that our convenient location was perfect for your needs. It was great to have you here, and we look forward to your next stay...

Reviewed 20 September 2016 via mobile

The staff was friendly. The location was excellent. (Easy to get to multiple highways and/or attractions). The room was clean. The complementary coffee was not too good. It was a basic mid range hotel.

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Helpful?
Thank Kimpbrooks
00esa, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

Thank you for taking the time to write a review about your stay at Extended Stay America- Orlando Theme Parks - Major Blvd. We are glad your overall visit to our hotel was a comfortable one and you were especially pleased with our location. We appreciate your kind comments about our staff and your clean room and look forward to...

Fort Lauderdale, Florida
Reviewed 1 September 2016 via mobile

BEDBUGS!!!!!! Had to change rooms 3 times , unacceptable bedbugs situation. 3 people from my company got bitten. Do not book your enployees here if you really value them. Had to travel to different places and never experienced anything similar. Had to visit the doctor 3 times . A nightmare.

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3Thank claulife70
00esa, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

I am sorry you were displeased with you stay with us. We failed you in the most basic of ways by not providing a clean and comfortable guest suite. We have processes in place to make sure every suite is clean and insect free. I am working with our housekeeping and pest control teams to make sure the strict procedures...

Tampa, Florida
Reviewed 31 August 2016

I have been staying at the Extended Stay America on Major Blvd for almost 1 year and I have no complaints. The staff is great and does everything to help out. The hotel is quiet and clean. It is a home away from home.

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Helpful?
Thank Clence P
00esa, Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this review

Thank you for selecting Extended Stay America - Orlando Theme Parks - Major Blvd. for your stay and for sharing your experience. Our team was so pleased to learn you enjoyed your stay and found our staff friendly and professional. Thank you for being our guest and we hope you continue enjoying your stay at our hotel! Sincerely, General Manager

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Extended Stay America - Orlando-Universal Studios features 123 guest rooms with fully equipped kitchens, recliner, free wifi, and a guest laundry. The hotel is within a mile of Universal Studios, and conveniently close to the Orlando Convention Center, Sea World, and Disney parks. An I-Ride trolley stop is located at the entrance to the hotel. ... more   less 

Additional Information about Extended Stay America - Orlando Theme Parks - Major Blvd.

Address: 5620 Major Blvd, Orlando, FL 32819-7959
Region: United States > Florida > Central Florida > Orlando
Price Range: RM401 - RM691 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Orlando Theme Parks - Major Blvd. 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Extended Stay America Orlando-Universal Studios Hotel Orlando
Extended Stay Orlando
Orlando Extended Stay
Extended Stayamerica Orlando
Extended Stay America - Orlando Theme Parks - Major Blvd. Florida
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Orlando Theme Parks - Major Blvd. staff and other travellers.
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Questions? Get answers from Extended Stay America - Orlando Theme Parks - Major Blvd. staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get to the feeding trough before the pigs do.”
VanVlerah, 5 Apr 2017 | Read review
“They have kitchens so you don't have to eat out all the time!”
83mariahs, 18 Mar 2017 | Read review
“If you have a dog, room 102 is perfect (no elevators or stairs).”
BonitaFLFamily, 6 Feb 2017 | Read review
“close to theme parks”
AlexaHernandez12, 30 Jan 2017 | Read review
“Don't stay here”
smurphy33602, 28 Jan 2017 | Read review
5 of 5