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Crowne Plaza Orlando Downtown

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#163 of 335 Hotels in Orlando
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Crowne Plaza Orlando Downtown
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725 Reviews from our TripAdvisor Community

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Showing 681: English reviews
High Point, NC
Reviewed 19 November 2015

room and the accommodations were fantastic. I shout out to the young lady that took care of my room, BETTY WARDLAW, She did an awesome job cleaning up my mess. I was here on business and would come back here again.

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Helpful?
Thank Tina-and-David
James M, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear Tina-and-David, Thank you for taking time to tell us about your recent stay. I am pleased you enjoyed the time with us, and that you found our staff to be so awesome, in particular Ms. Betty. I will be sure to share your comments with her. I hope we'll be able to welcome you back soon! Sincerely, James M....

Palm Coast, Florida
Reviewed 16 November 2015

We were going to see a venue at the Amway center and decided to book at the Crowne Plaza...we LOVED it! Property was beautiful, very clean, decor was very modern. Rooms were spacious, clean, updated...shower was amazing! Would definitely stay here again. Valet Bryon was very helpful, friendly, on spot everytime we were down in the lobby area. The hotel...

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Helpful?
Thank PalmCoastSharon
Vika F, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Greetings PalmCoastSharon, Thank you so much for your glowing review of our hotel! We always appreciate positive feedback. Byron is one of our superstars in Valet, and I have shared your comments with him. He was very excited to not only see his name, but that he made a great impact on your stay. We hope to see you again...

Oshawa, Canada
Reviewed 14 November 2015

Located just off the I4 in an area of urban renewal, this property has gone through several phases, and with a very nice, modern renovation, it's truly a great find at a great price! The rooms are well-appointed, the suites very roomy with clean lines, very comfortable bed and pillows, modern furnishings and large screen LCD in all rooms. The...

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Helpful?
1Thank Amina-Traveler
Vika F, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Greetings Amina-Traveler, Thank you for taking the time to write such a detailed review of our hotel. I'm only sorry that we were not built in a better location to earn a 5 star review. We certainly love hearing about individual staff members that make one's stay more enjoyable. I am so glad Jeudy made your breakfast experience a great...

West Palm Beach, Florida
Reviewed 13 November 2015

Very good value for the renovated rooms. Hotel obviously has done a major upgrade. Has incredible showers in the one bedroom/sofa suite rooms with soaking tub. You will be able to hear the cars on I-4 during the day, at night its acceptable. Self parking is 17 a day and 25 for valet. Factor that into your cost. Has a...

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Helpful?
1Thank W0rldsGreatest
Vika F, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Greetings W0rldsGreatest, Thank you for taking the time to share your experience about our hotel. I am glad you were able to enjoy one of our suites during your stay. It looks like the shower was your favorite experience. Good to read that our staff was able to help you out with a late night restaurant. We hope to see...

Reviewed 10 November 2015 via mobile

I would like to share my amazing stay at Crowne Plaza Orlando - wonderful wonderful room and wonderful associates! Jeudy at breakfast was fabulous! I would highly recommend staying here thanks again Crowne Plaza Orlando! Thanks again :-)

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Helpful?
1Thank Kay F
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Roberto B.

Tampa
Reviewed 1 November 2015

Words can't explain how good the staff at this location treats their customer. From walking in to checking out they always treat me great. This is the best property in Orlando-Downtown area. The room is always top notch and the breakfast is one of the best in all the locations I've stayed in. Please continue to treat your customers like...

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Helpful?
1Thank cacolemanjohnson
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you for your feedback regarding your visit at our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Roberto B.

Reviewed 27 October 2015 via mobile

I was in Orlando for business roughly the 3rd week in October..( roughly for 5 days.. I encountered a couple of employees who went out of their way for me...one young woman ( Jeudy) was a real sweetheart.. I would catch her Mostly in the early morn usually even b4 breakfast started, i''d ask her if any coffee was available..(...

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Helpful?
1Thank Terry M
Reviewed 17 October 2015 via mobile

We are here now and have been happy with room, restaurant and friendly service. Downsides have been traffic noise and inadequate housekeeping. The room was clean but housekeeping didn't remove dirty glassware or stock in room coffee, seemed they just made bed and refreshed the bathroom.

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Helpful?
1Thank Jennie C
Vika F, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Greetings Jennie C, Thank you for your review of your experience at our hotel. I am glad the hotel room, restaurant and friendly service were good parts of your stay. I do apologize about the housekeeping service I would definitely like the chance to further discuss this with you. If you have time, I can be reached by email: vika@downtowncrowne.com...

Reviewed 15 October 2015

It was the worst experience I had in the last 5 years. So noisy that I couldn't barely sleep, even in their suites. The iron wasn't working, the table lamp wasn't working. I finished my night at 3:30am as the noise wasn't allowing me to sleep.

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Helpful?
Thank stephan b
Jose A, Guest Relations Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear Stepahn B, Thank you for taking the time to write a review about our hotel. We sincerely apologize for any inconvenience the noise levels may have caused. Your comments are highly appreciated as these will be considered when making the necessary improvements in order for us to serve you better. Thank you for staying with us and We do...

Bournemouth, United Kingdom
Reviewed 15 October 2015 via mobile

Good hotel with nicely decorated rooms. Close to Lake Eola and other Downtown attractions. Great for a weekend getaway. Close to other Orlando tourist attractions. Free shuttle within 3 miles of the hotel.

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Helpful?
Thank jamescusens18
Vika F, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Greetings jamescusens18! Thank you for taking the time to review our hotel. Our hotel is fairly close to Downtown Orlando attractions and I am glad you were able to enjoy them. We hope to see you again soon. Best Regards, Vika F. Guest Services Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Experience the Crowne Plaza Orlando Downtown, the newest choice among downtown Orlando hotels. Located off I-4 in downtown Orlando, this address provides easy access to everything to see and do in Orlando. The urban, chic Crowne Plaza Orlando Downtown is walking distance to downtown's impressive entertainment venues such as Amway Center home of Orlando Magic, the Dr. Phillips Center for the Performing Arts, 6 miles from Universal Studios, Sea World Orlando and 15 miles from Walt Disney World Theme Parks. The Crowne Plaza Orlando Downtown is 4 miles from Orlando Executive Airport (ORL), fabulous shopping, and a vast array of restaurants and nightclubs. We are only 13 miles from Orlando International Airport (MCO) and 10 miles to the Orange County Convention Center, Daytona 500 is only 48 miles away, and we are only blocks from Camping World Stadium home of the Russell Athletic Bowl, AutoNation Cure Bowl, and the Florida Classic. Known as The Place to Meet, the Crowne Plaza Orlando Downtown Hotel is a premier venue for meetings and groups, and is located close to industry leaders such as Sun Trust, Wells Fargo, HD Supply, Orange County Courthouse, FAMU Law School, and Orlando Regional Medical Center. We are proud to be a Green Lodging hotel and our dedicated team of professionals look forward to providing the ultimate in service. We are a 100% non-smoking hotel. ... more   less 

Additional Information about Crowne Plaza Orlando Downtown

Address: 304 W Colonial Dr, Orlando, FL 32801-1132
Region: United States > Florida > Central Florida > Orlando
Price Range: RM565 - RM1,624 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Orlando Downtown 3.5*
Number of rooms: 227
Reservation Options:
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Also Known As:
Crowne Plaza Orlando Downtown Hotel Orlando
Holiday Inn Orlando
Crowne Plaza Orlando Downtown Florida
Hotel Style:
#9 Green Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Orlando Downtown staff and other travellers.
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Questions? Get answers from Crowne Plaza Orlando Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on a high floor.”
 of 5 bubbles LimaBravoWhiskey, 22 Mar 2017 | Read review
“they have a quiet area I requested. NEVER HEARD ANOTHER SOUL”
 of 5 bubbles jacksondxmg, 22 Mar 2017 | Read review
“Tv guide channel would be nice.”
 of 5 bubbles nancyw308, 9 Mar 2017 | Read review
“Not near the vending machines or elevators”
 of 5 bubbles jakabo71, 27 Feb 2017 | Read review
“higher floor better views.”
 of 5 bubbles Silvina108, 22 Feb 2017 | Read review
5 of 5