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Crowne Plaza Orlando Downtown

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Traveller (203)
Room & Suite (257)
Pool & Beach (36)
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Overview
  • Excellent46%
  • Very good26%
  • Average15%
  • Poor8%
  • Terrible5%
Travellers talk about
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AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (957)
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All reviewsamway centerbob carrking suitecitrus bowlself parkingfree shuttlevalet staffwalk in showershuttle servicepool and hot tubclose to downtownbed was very comfortablethe hotel offerscoffee makerihgshutterscouch
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191 - 195 of 899 reviews
Reviewed 24 April 2017

The staff was so helpful and welcoming and everything was spotlessly clean! The accommodations, room layout and check in process was great as well. I will definitely be staying here again for future business in Orlando!More

Review collected in partnership with this hotel
Thank amandawV1083OC
Response from Roberto B, Front Office Manager at Crowne Plaza Orlando DowntownResponded 25 April 2017

Dear Guest, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to...More

Reviewed 24 April 2017 via mobile

Just spent a weekend to attend a wedding. Upon arrival I was very worried about the location of this property since our plan was to relax and walk around enjoying the area. Starting with the bellman greeting us as we drove up to the hotel...More

Thank TampaAbuela
Response from Roberto B, Front Office Manager at Crowne Plaza Orlando DowntownResponded 25 April 2017

Dear Guest, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let the shuttle crew know that then made...More

Reviewed 23 April 2017 via mobile

I absolutely loved the staff and the environment of this hotel!! The room was soooo clean and cute. The soaps were awesome, the towels plush and the bed was like sleeping on a cloud!! Breakfast was awesome and Mildred totally went out of her way...More

Thank Jordan M
Response from Roberto B, Front Office Manager at Crowne Plaza Orlando DowntownResponded 25 April 2017

Dear Guest, Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area. Sincerely,

Reviewed 23 April 2017 via mobile

Geraldo at the front desk is an amazing person and is very honest. He goes out of his way to make sure my stay was as pleasant. At no time I felt as if I was a customer when he spoke to me. He made...More

Thank Leslie R
Management response:Responded 24 April 2017

Wow! We appreciate the feedback, it is our teams passion to not only meet but exceed guest expectations! This will definitely be share with the department heads and will serve as an example to continue delivering that "WOW", factor to each and every guest!

Reviewed 22 April 2017 via mobile

I gave this 4 stars. What stood out on our visit was how management handled a housekeeping issue. On arrival we found a previous customers dirty laundry in the closet. We called and they removed it. No problem. Later when we went to shower it...More

Thank steve k
Response from Roberto B, Front Office Manager at Crowne Plaza Orlando DowntownResponded 23 April 2017

Dear Guest, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$111 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in Orlando
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$111 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in Orlando
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (203)
Room & Suite (257)
Pool & Beach (36)
Dining (27)
Amenities (31)
Business Centre & Event Rooms (16)
Questions & Answers
Ask a question
Frances S
8 May 2018|
AnswerShow all 6 answers
Response from Phil M | Reviewed this property |
I believe the shuttle goes within a 3 mile radius of the hotel. I think they will also pick you up, but you should confirm that with them to be sure.
1
Vote
Anu R
28 March 2018|
AnswerShow all 4 answers
Response from DENNIS D | Reviewed this property |
Sorry. We were in town to see a show. Great place to stay.
0
Votes
Shayna B
17 May 2017|
AnswerShow all 5 answers
Response from Crowne Plaza O | Property representative |
Good afternoon, unfortunately we do not have balcony that open, they are lock, LEGOLAND is about 1 hour and 15 min away from our property, Disney is about 20 min. We are located at Down town Orlando. Sincerely, Roberto B.
2
Votes
Room Tips
"Book executive rooms , great place to stay 7 min walk to downtown centre and 12 min walk to lake ."
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"room with a view"
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"stay in rooms away from construction"
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"As far from the interstate as you can."
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