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Holiday Inn Express Hotel & Suites Palm Bay

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Holiday Inn Express Hotel & Suites Palm Bay
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295 Reviews from our TripAdvisor Community

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Showing 278: English reviews
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California
Reviewed 4 days ago NEW

A gracious host made check-in complete in no time in the evening, provided a list of nearby restaurants and made sure we received the rewards points. Hot breakfast is good, clean room, clean dining area and well-lit front parking lot.

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Helpful?
Thank Ken R
Tyngsboro, Massachusetts
Reviewed 1 week ago via mobile

Stayed for a couple of days. No problems, clean, well taking care of would stay again next time I am in the area. My wife loved the comfort of the beds. Breakfast was easy no waffle maker but they did have a pancake maker.

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Helpful?
Thank Frank S
GeneralManagerPK, General Manager at Holiday Inn Express Hotel & Suites Palm Bay, responded to this review

Dear Frank S, Thank you for the great review on our property. We are pleased to hear that you enjoyed your stay with us. A positive guest experience is something our team takes great pride in , so we do value and appreciate your feedback. We look forward to seeing you in the future. Sincerely, Kayla H.

Mt Dora, FL
Reviewed 3 weeks ago

I have been to this hotel before and the last time it was excellent. This time I had a smelly pillow. I was so tired I just threw it off the bed and used the other one. The next day I took it to the desk and the clerk argued with me, saying all the pillows were "brand new". She...

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Helpful?
Thank Diane V
GeneralManagerPK, General Manager at Holiday Inn Express Hotel & Suites Palm Bay, responded to this review

Dear Diane V, First I would like to apologize for not meeting your expectations on your recent stay at our property. This is a busy time of year, and with supply and demand our rates do vary. However you did received a generous discount. I am sorry that you were not satisfied with the quality of the toilet paper at...

Reviewed 9 February 2017

Never stayed in a Holiday Inn Express very clean and fresh great bed and pillows will definitely use this chain again. Price was very reasonable and check in was breeze Staff were courteous and professional

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Helpful?
Thank Patrick B
GeneralManagerPK, General Manager at Holiday Inn Express Hotel & Suites Palm Bay, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kayla H. Front Office Manager

Washington DC, District of Columbia
Reviewed 8 February 2017 via mobile

Everything looked brand new. Nicely decorated clean hotel with new furnishings. Friendly staff. Rather expensive, but this is Florida. Even though we checked in early at 2 pm, they were (as a prior reviewer wrote) already out of the $79 coupon rate "standard" rooms! We were offered a non-standard room instead at a discount rate of $129. Makes one wonder...

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Helpful?
Thank anderson222016
GeneralManagerPK, General Manager at Holiday Inn Express Hotel & Suites Palm Bay, responded to this review

Dear Anderson Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in. Unfortunately the hotel was at maximum occupancy and we tried to accommodate you with the best discount available. This is our peak season and our Award Winning hotel is always sold...

Halifax, Canada
Reviewed 6 February 2017

Our room was very good and we were thanked for being a loyal customer but found our coupon for $79. (it was Saturday and expected to pay about $20. more) meant nothing...instead, we paid $$189.00. for the night. Holiday Inn Express need not think of our loyalty any longer..there are lots of other hotels. So very disappointed.

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2Thank _helen_cushing
GeneralManagerPK, General Manager at Holiday Inn Express Hotel & Suites Palm Bay, responded to this review

Dear Helen We sincerely apologize for the experience you had during your stay with us, unfortunately the hotel was at maximum occupancy and we tried to accommodate you with the best discount available. I have tried to reach you several times and will like to offer my apology personally. This is our peak season and our Award Winning hotel is...

Ashland, Ohio
Reviewed 26 January 2017

Very clean room with a microwave and a refrigerator in the room. We got a great rate with a coupon in a book that we picked up from the Florida visitor center. They have a very good continental breakfast too.

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Helpful?
Thank southpolevisitor
GeneralManagerPK, General Manager at Holiday Inn Express Hotel & Suites Palm Bay, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kayla H. Front Office Manager

Flower Mound, Texas
Reviewed 23 January 2017

My room had a very unpleasant smell to it. I think it was a very strong carpet cleaner over mold/mildew/must. I asked to change rooms and found a different room on a different floor w/ the same odor. The smell made my head hurt, eyes water and nose run. I have had terrible allergy symptoms ever since (almost a week...

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Thank Lee R
GeneralManagerPK, General Manager at Holiday Inn Express Hotel & Suites Palm Bay, responded to this review

Hello Mr Lee I sincerely apologize for your experience during your stay with us. We had just got our carpets cleaned through a well repute company and the smell would have been with the moisture left in the room. We have made sure that room was thoroughly checked before renting again. Unfortunately we were sold out so could not move...

Monroe
Reviewed 13 January 2017

This holiday inn can't say enough about it all the staff a very friendly check in very quickl the room are very clean all of the Associates are very helpful breakfast was very good and there's quite a few restaurants five minutes away

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Helpful?
Thank DexterB921
GeneralManagerPK, General Manager at Holiday Inn Express Hotel & Suites Palm Bay, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kayla H. Front Office Manager

Winston Salem, North Carolina
Reviewed 24 December 2016 via mobile

We stay at HIE a lot and we've stayed here a few times before but this time it was different. We understand that they are green so we respect that and love our earth also, however the water pressure is too low and it fluctuates during a shower. Also if you keep your do not disturb sign on your door...

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Helpful?
Thank Myrts78

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Holiday Inn Express Hotel & Suites Palm Bay

Address: 1206 Malabar Rd SE, Palm Bay, FL 32907-2556
Region: United States > Florida > Brevard County > Palm Bay
Price Range: RM540 - RM1,023 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Palm Bay 2.5*
Number of rooms: 84
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Also Known As:
Holiday Inn Express Hotel And Suites Palm Bay
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Palm Bay staff and other travellers.
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8 months ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Palm Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My Kaspersky warned about using the hotel Wifi but I switched to my own hot box.”
 of 5 bubbles Shadow325, 19 Mar 2017 | Read review
“Pick up a coupon book at the Florida Visitor Center and say some $.”
 of 5 bubbles southpolevisitor, 25 Jan 2017 | Read review
“back for less noise”
 of 5 bubbles mistry11, 7 Dec 2016 | Read review
“I always ask for a upper floor”
 of 5 bubbles Buz14, 14 Oct 2016 | Read review
“We were on the second floor, which was fine with us.”
 of 5 bubbles JungleTrailJones, 12 Oct 2016 | Read review
5 of 5