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Hilton Garden Inn Palm Beach Gardens

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Hilton Garden Inn Palm Beach Gardens
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781 Reviews from our TripAdvisor Community

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Showing 753: English reviews
Fort Pierce, Florida
Reviewed 4 days ago NEW

As a chain, there is always a standard of service that is expected and this establishment doesn't disappoint. The location is convenient to the airport and one of the best shopping malls around. Restaurants abound as well. The decor is welcoming as is the staff. The rooms are spacious and clean. The beds comfortable. Our conference was accommodated in every...

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Helpful?
Thank Felicia B
Michael W, Front Office Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Dear Felicia, Thank you for taking the time to review our property. It is great to hear that you enjoyed our property's amenities and locations, and found the beds comfortable. I am also pleased to hear that we were able to accommodate your conference needs! We hope to see you again soon! From, Michael Wright Assistant Front Office Manager

New Hartford, NY
Reviewed 4 days ago NEW

Hotel lobby spacious and clean. Front desk people friendly and efficient. Room spacious, clean. Beds comfortable. A/C worked fine. I liked the button near the door that turned off ALL lights when I left the room. Bathroom clean and spacious. I had a bit of trouble with the coffee machine and the hotel sent a person to assist me very...

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Helpful?
Thank NYBob6
Michael W, Front Office Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Thank you so much for reviewing our property. I am happy to hear that you had such a lovely stay, and that we were able to fix any issues you had. We hope to see you and your family again soon! From, Michael Wright Assistant Front Office Manager

Wilmington, North Carolina
Reviewed 1 week ago via mobile

My wife and I were scheduled to fly to West Palm Beach and stay at this hotel. We had spoken with Jennifer at the front desk and she had arranged for us to be upgraded to a deluxe suite as Hilton diamond members. The night before our travel we were notified that our flight was cancelled due to a snow...

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Helpful?
Thank William H
Michael W, Front Office Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Thank you for reviewing your stay. I am glad to hear you were able to make it, and that we were still able to accommodate you after your long drive. It is nice to hear that you enjoyed our property, and location. I will make sure Nancy and Jennifer get your comments; it is greatly appreciated. We hope to see...

Palm Beach Gardens, Florida
Reviewed 1 week ago

Quoted one price but did not deliver. Was in town for a 70 day stay and left after 3 nights before the price changed from about 100 to 243. Another Hilton less than a mile away honored the original price. There must be a management issue at this location. Otherwise it was a typical Hilton garden inn.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank stevenaN2047QM
Michael W, Front Office Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Thank you for taking the time to review your stay. I am sorry that we were not able to come to an agreement on the rate. The stay was booked and checked into at the original rate that it was booked. We were not able to apply the local negotiated rate since it was not available throughout your entire stay....

New Oleans, United States
Reviewed 2 weeks ago

08/2015 On my stay here there was one night with no hot water but it was fix the next day. You can order food to your room but this is wrong on all points when the guest put the food trays out in the hall ways for hours of the day knowing that others have to eat of the same...

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Helpful?
Thank Nirvari
Michael W, Front Office Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Thank you for reviewing our property. I am glad to hear you enjoyed our property. I am sorry to hear about the hot water issue, but glad we were able to fix that for you. As for the trays, we do try to be vigilant and pick up all trays as soon as possible. Also I am sorry you were...

Westford, United States
Reviewed 2 weeks ago

Great hotel; great staff; great view - great lake, nearby shops, food, and premium theater. Beach only 10 min. away. Love the electronic signaling system (for Privacy; Room Refresh Service; etc.) Excellent value in the WPB area.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank colincW4130SK
Michael W, Front Office Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Thank you for taking the time to review our property. I am so happy to hear that you enjoyed all our amenities, and location to local attractions. We hope that you visit again! From, Michael Wright Assistant Front Office Manager

Miami, Florida
Reviewed 2 weeks ago

A very nice hotel with a wonderful staff. We had a beautiful lake front view. It was fun to be beside Downtown Palm Beach Gardens. The Gardens Mall was on the other side of the hotel. The ocean was a short drive away.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Cheryl H
Michael W, Front Office Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Thank you for taking a moment to review your stay. I am glad to hear that you enjoyed our lake front view, and proximity to Downtown at the Gardens. I am happy to hear we were able to provide you with a great location to celebrate New Years. We hope to see you again soon! From, Michael Wright Assistant Front...

Summerville, South Carolina
Reviewed 2 weeks ago

Have stayed at this hotel several times, always a great experience! Staff is nice, rooms are great and you can not beat the location. Would definitely recommend this hotel for your stay in Palm Beach Gardens

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank H5603YUchristopherb
Michael W, Front Office Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Thank you for taking the time to review our property. I am happy to hear that you choose to stay with us during your visits to the Palm Beaches! We can't wait to make your next stay wonderful as well! From, Michael Wright Assistant Front Office Manager

Ft. Lauderdale, United States
Reviewed 2 weeks ago

Fabulous on all aspects as very clean, excellant location and everything on par! Really a great value as quite the hidden gem! Lovely area and great facility! Clean, comfortable, safe! Thank you for a wonderful stay :)

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank debrabE4188TZ
Michael W, Front Office Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Thank you for the review. It was our pleasure to give you a wonderful stay; I am glad to hear you enjoyed our location and value. We hope you visit us again soon! From, Michael Wright Assistant Front Office Manager

Columbus, Mississippi
Reviewed 2 weeks ago

Best ever. Not one thing to complaine about. Personnel from the desk to checkout was A-1. Rooms very clean and comfortable. View from hotel beautiful. Area had great restaurants and shopping. Wonderful, thoughtful staff from front desk to room attendants. Made the stay wonderful and relaxing. Best of all was rate $ 😘

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jerryt2017
Michael W, Front Office Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Thank you for the wonderful review. I am happy to hear that you enjoyed all aspects of your stay. It is always our goal to have guests leave loving everything. We hope to see you again soon! From, Michael Wright Assistant Front Office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Palm Beach Gardens offers great access to Downtown at the Gardens and the Gardens Mall. Perfect for your trips to Palm Beach County. Offering complimentary high-speed internet, a microwave and refrigerator included in all rooms, 24 hour Precor fitness center, 24 hour business center, Great American Grill serving breakfast and dinner, a lobby bar and a heated pool. ... more   less 

Additional Information about Hilton Garden Inn Palm Beach Gardens

Address: 3505 Kyoto Gardens Drive, Palm Beach Gardens, FL 33410
Region: United States > Florida > Palm Beach Gardens
Price Range: RM579 - RM1,493 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Palm Beach Gardens 3*
Number of rooms: 175
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Priceline, Hotels.com and Travelocity so you can book your Hilton Garden Inn Palm Beach Gardens reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Palm Beach Gardens Hotel Palm Beach Gardens
Hotel Style:
#2 Romantic Hotel in Palm Beach Gardens
#3 Business Hotel in Palm Beach Gardens
#3 Family Hotel in Palm Beach Gardens
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Palm Beach Gardens staff and other travellers.
10 questions
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2 months ago
Bowling Green, Kentucky
West Palm Beach, Florida
13 days ago
2 months ago
Memphis, Tennessee
3 months ago

See all questions (10)

Questions? Get answers from Hilton Garden Inn Palm Beach Gardens staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Prices rise in season, December through May.”
 of 5 bubbles 684feliciab, 17 Jan 2017 | Read review
“There is a bar you can order food and drinks 7 days a week”
  • Room view
  • room view
 of 5 bubbles Nirvari, 7 Jan 2017 | Read review
“Pick a lake view, floor 3 or higher”
  • Room was dark due to palm trees blocking the window
 of 5 bubbles citidwel, 26 Dec 2016 | Read review
“ask for the lake side”
 of 5 bubbles CJGluten, 23 Dec 2016 | Read review
“Best Service, Best Food, Best View”
 of 5 bubbles SamerZaky, 18 Dec 2016 | Read review
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