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Homewood
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
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The staff is helpful and accommodating .The rooms were clean and comfortable. The facilities were good for exercise and the pool. The only shortfalls was the breakfast, items served hot were luke warm at best.More
Review collected in partnership with Homewood Suites by Hilton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Bob G
Response from lizoliver, General Manager at Homewood Suites by Hilton Palm Beach GardensResponded yesterday
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience....More
This was our 4th holiday stay, and our 4th review of this consistently wonderful hotel.
As I have said in previous reviews the Hilton Homewood Suites is in a class of excellence by itself. Once again, I continue to lavish praise on the exceptional, dedicated,...More
2 Thank KarenB60
Response from lizoliver, General Manager at Homewood Suites by Hilton Palm Beach GardensResponded 12 February 2018
We thank you for your great review and are happy to hear you felt at home. What a great testimony! Thank you! This is our goal. We do hope to host you again soon!
I booked this hotel for my daughter’s wedding as it was close to the church. I thought by the other TripAdvisor reviews this place would be great. However I was sorely disappointed. While they have renovated the lobby nicely, they evidently haven’t carried it to...More
Thank Dan S
Response from lizoliver, General Manager at Homewood Suites by Hilton Palm Beach GardensResponded 2 days ago
Hello there - thank you for your review. I am sorry you were disappointed with your stay. You are correct, we have not completed our renovations on all of our guest rooms and hallways as we chose to do it in phases to avoid major...More
We have stayed at this Hotel three times now and it is excellent! It is very convenient to get to. The rooms are spacious and comfortable and the staff is outstanding! There are very good restaurants within easy walking distance, if you don't want to...More
Thank Mark_I
Response from lizoliver, General Manager at Homewood Suites by Hilton Palm Beach GardensResponded yesterday
Thanks for your great review! We hope to host you again soon!
My husband and I just returned from a 6 night stay at the Homewood Suites and we are already ready to go back! We have stayed here every year for the past 5 years and each time it seems to improve in quality and service....More
Thank marionmmessersmith
Response from lizoliver, General Manager at Homewood Suites by Hilton Palm Beach GardensResponded yesterday
What a wonderful review! Thank you and I will be certain to express your sentiments to Melirose!
When we were there the smokers pretty much took up the small courtyard. I also witnessed someone smoking by the pool so I'd say anywhere outside was designated smoking.