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TownePlace Suites Panama City

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113 Reviews from our TripAdvisor Community

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Showing 112: English reviews
Savannah, Georgia
Reviewed 11 July 2016

The hotel was ok,but the walls are very thin. People upstairs was making a loud noise. We call the front desk, they check on it and found a strong smell of Alcohol. Then around 2pm there was people outside within my window area talking and smoking, with the smoke smell coming into my bedroom. I would not eat breakfast there,it...

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Helpful?
Thank Donny A
Sofia T, General Manager at TownePlace Suites Panama City, responded to this review

We appreciate you staying with us and sharing your experience. On behalf of the Staff at TownePlace Suites, Panama City, Fl., we apologize for your less than positive experience with the noise coming from the rooms above, the smoking area and breakfast. As we take pride in providing excellent service at all times, please rest assured I have shared your...

Jacksonville, Florida
Reviewed 10 July 2016 via mobile

I booked this hotel months in advance for a group. There were also other groups staying in the hotel as well. We all had children under 10. The rooms they have been updated but, the failed to update the sleeper sofa. 4 families had complaints of the mattress they were very thin and springs were broken on them. One child...

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Helpful?
Thank Amy J
Sofia T, General Manager at TownePlace Suites Panama City, responded to this review

Dear Guest, We appreciate you sharing your experience. On behalf of my entire team, we apologize for your horrible experience at our hotel. We take all feedback seriously and would like to discuss the matter directly in order to use your feedback as a training tool for future groups with kids. Please contact myself, or another member of our management...

Reviewed 6 July 2016 via mobile

This is the one place that allowed us to bring our pet. Everyone was friendly and kind. The breakfast was great. They did not have an extra roll away bed so they gave us an upgrade to a two bedroom plus my husband is a platinum Marriott member. Thank you for your thoughtfulness and we had a great stay.

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Helpful?
Thank annflanders
Sofia T, General Manager at TownePlace Suites Panama City, responded to this review

Thank you for your comments about our Friendly staff and breakfast. We strive to provide excellent service at all times. I am happy to hear you and your family and pet were able to enjoy our Two Bedroom Suite and we appreciate being a loyal Marriott Platinum Elite Member. Hope to see you again on the future!

United States
Reviewed 18 June 2016

We stayed here for a weekend baseball event at the local state college. There is a pool, but it is directly in front of the hotel with nothing separating it from the parked cars. Some landscaping would help. The only rooms available are king rooms with sleeper sofa. The room is fine for a single. It's in a good location...

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Helpful?
Thank littleyacht
Sofia T, General Manager at TownePlace Suites Panama City, responded to this review

Firstly, I wanted to thank you for choosing TownePlace Suites while attending the baseball event at the college and for your comments about the staff. I am disappointed to hear that we did not meet your expectations in regards of the accommodations, location of the pool, breakfast area and condition of the furniture. For certain our breakfast area is small....

Reviewed 6 June 2016 via mobile

Had a awesome time in FL. Spare of the moment trip and I just wanted to get away. The staff was really nice and helpful. We stayed in a King Suite and it was nice. The only thing I did not care for was the big pots. The stove eye was not that big so everything had to be cooked...

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Thank Olandrea L
Winter Springs, Florida
Reviewed 19 May 2016 via mobile

This is the 2nd time I've stayed here. I really enjoyed it. I recommend it because it's affordable, The rooms are clean and comfortable. I love the Full size refrigerator and small kitchen. I also love that it's Close to everything. When you go if you like seafood you must go to Captain Andersons. Steak and seafood are incredible. Susan...

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Helpful?
Thank Eric W
VictoriaStam, Sales Coordinator at TownePlace Suites Panama City, responded to this review

Dear Eric W, Thank you so much for sharing your recent experience at TownePlace Suites Panama City. We appreciate your feedback as it is our way of continuing to improve our service. I am so happy to hear that you enjoyed your stay and our amenities offered were just what you needed to keep your routine while staying with us....

Reviewed 19 May 2016

Towne Place by Marriott, its an awesome place to stay. We took suite with double room. Enjoyed our stay. Friendly staff, nice breakfast buffet, fully loaded rooms, pool... all of it. Price was also reasonable as we visited during off season. Very clean and neat.

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Thank Roopa B
Reviewed 14 May 2016

After 13 hours of riding, it was a wonderful pleasure to lay our very tried bodies down in a very terrific room, nice and quiet. Due to our late arrival we missed breakfast but the next morning Ms. Helen took good care of us, making sure our food was warm enough for us. The front desk and staff shared such...

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Thank Steph M
VictoriaStam, Sales Coordinator at TownePlace Suites Panama City, responded to this review

Dear Steph M, Thank you so much for sharing your recent experience at TownePlace Suites Panama City. We appreciate your feedback and I am so happy to hear that you enjoyed your stay. Your kind words on Ms. Helen are one of many; we are very proud to have her on our team! Seeing as guest satisfaction is one of...

Greenville, South Carolina
Reviewed 14 April 2016

We paid over $250 after taxes for a single night stay and we will never stay at this facility ever again, in fact we were so disappointed that I am going to go as far as to write some well documented reviews on websites to warn others about what to expect there. Firstly, we requested an early check in and...

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Helpful?
1Thank Rocky M
Sofia T, General Manager at TownePlace Suites Panama City, responded to this review

Dear Rocky M, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the TownePlace Suites Panama City. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not being...

Reviewed 4 April 2016 via mobile

Just have to say, Candice is my new BFF! "Saved us $8 or 2 McDonald's meals!!" Haha inside joke with us! I cannot begin to tell you how nice and friendly the staff were. Candice was awesome, friendly, always had a smile on her face even at 11 pm at night! She went ABOVE and BEYOND what was expected of...

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Helpful?
1Thank Kelly A
VictoriaStam, Sales Coordinator at TownePlace Suites Panama City, responded to this review

Dear Kelly A, Thank you so much for your kind words on our staff. We are proud to have a friendly face such as Candice on our team and Helen is definitely very good at her job! I am happy to hear that our staff was accommodating when we were low on the waffle batter. Thank you for choosing TownePlace...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
TownePlace Suites by Marriott® is an extended-stay hotel where you can balance work and life as you like with the comfort, flexibility and affordability you require. Relax and feel at home with a fully equipped kitchen and high speed Internet access. ... more   less 

Additional Information about TownePlace Suites Panama City

Address: 903 East 23rd Street, Panama City, FL 32405
Region: United States > Florida > Florida Panhandle > Panama City
Price Range: RM602 - RM1,232 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Panama City 2.5*
Number of rooms: 103
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Also Known As:
Towneplace Suites By Marriott Panama City Hotel Panama City
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Panama City staff and other travellers.
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over a year ago

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Questions? Get answers from TownePlace Suites Panama City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the second floor and had a good room.”
 of 5 bubbles SamD0149, 26 Sep 2016 | Read review
“Beds are fantastic”
 of 5 bubbles 374blancher, 19 Sep 2016 | Read review
“If you're staying with a family, go elsewhere.”
 of 5 bubbles littleyacht, 17 Jun 2016 | Read review
“If you are with kids, take suites with Kitchen”
 of 5 bubbles roopab316, 18 May 2016 | Read review
“We stayed in the two room suite. A nice setup but the sheets were dirty”
 of 5 bubbles rockym434, 14 Apr 2016 | Read review
5 of 5