Hilton Garden Inn Panama City
Hilton Garden Inn Panama City
1101 US Highway 231, Panama City, FL 32405
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Avg. RM 525 /night, 12/6 - 12/7
RM 525
per night
RM 456
per night
RM 387
per night
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4.0
#4 of 32 hotels in Panama CityLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
At the Hilton Garden Inn Panama City Hotel, we are dedicated to making sure you have the most comfortable and rejuvenating hotel stay possible. Complimentary shuttle to and from the "New" Northwest Florida Beaches Airport. We are the only hotel in Panama City to offer a complimentary shuttle for your convenience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Paid private parking on-site
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Room service
Safe
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Green
Languages Spoken
English
Location
1101 US Highway 231, Panama City, FL 32405
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 46 out of 100
46
Northwest Florida Beaches Intl Airport
22.6 km•
See all flights
Car Hire
32 Restaurants
within 1 kilometer
675Reviews3Q+A40Room tips
Reviews
Traveller rating
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- 99
- 52
- 23
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Detailed Reviews
Hotel's Favourite
Friendly staff. Worked hard to find a good room for us. Evening popcorn in the bar area was a nice free treat! Breakfast was prepared just to our liking. Will stay here again on my next visit to Panama City.
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Review collected in partnership with Hilton Garden Inn
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hgi Panama City, General Manager at Hilton Garden Inn Panama City
Responded 9 Mar 2023
Hi Pat - Thank you so much for your kind review and we're happy to hear your enjoyed the amenities we offer on property. We can't wait to welcome you back to our hotel in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked this at the last minute but was happy that we did, front desk was very helpful and professional and they had hand sanitizers and wipes. Rooms were neat and clean, pretty good location around the corner from the strip mall and that that far from the beach. I’d stay there again
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from melinda lane, General Manager at Hilton Garden Inn Panama City
Responded 7 Oct 2020
Thank you so much for taking the time to say such wonderful things about our property! We would love to welcome you back in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I made my reservation about a week in advance and digitally checked into the hotel the day before I arrived selecting the option of my arrival at 15:00. My family and I didn’t arrive to the hotel until around 16:25 and our room was not ready for us. One of the two girls behind the counter told me “your room hasn’t been cleaned yet” and so we waited about 20+ minutes in the lobby. Once we got into our room everything was decent except for the visibly dirty bathroom floor. The hotel over all was nice and I may stay there again if there’s not a better option in the future.
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Review collected in partnership with Hilton Garden Inn
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from melinda lane, General Manager at Hilton Garden Inn Panama City
Responded 6 Apr 2021
We are sorry to hear your stay was not as perfect as we strive to ensure it is. Our goal is to provide friendly service, clean rooms and comfortable surroundings every time. We hope to have an opportunity to make it up to you in the future and appreciate you taking the time to leave a review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There were many issues with this hotel which I did address with management on site and may need to also have someone else take a look at. When it came to the billing on hotels.com and location and amenities it wasn’t what I was promised and having to leave a sign the night before if we want our room cleaned when we stay out late means at times you go a day or two without the room being cleaned and to pay $300 a night before tax and gratuity is steep for a non smokers room to smell like it was smoked in and the front clerk when asked to send someone over or change rooms after hair being in the shower and bathroom floor upon arrival leaves a lot to be desired regarding cleanliness. When did they become allowed to change fees of what hotels.com has guaranteed just cause they have your card on file, front desk worker seemed overwhelmed as she did not answer the phone till multiple attempts at a time understanding it’s a holiday it’s not a free service. I would not refer even someone I dislike to sleep here as the noise is uncontrolled and spent most of the trip woken by guests in the next room over which I reported to management and did not receive feedback regarding. Now I know to stay closer to
The beach and avoid this area next time thank you For such a great lesson learnt. RJ
The beach and avoid this area next time thank you For such a great lesson learnt. RJ
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Review collected in partnership with Hilton Garden Inn
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from melinda lane, General Manager at Hilton Garden Inn Panama City
Responded 16 Aug 2021
Thank you for your feedback. Hilton family of brands do not offer housekeeping service automatically, but it is available upon request. The guest has the ability to schedule housekeeping service at any frequency they desire at the time of arrival, or any time during your stay. We offer the guest amenity card as a supplement to this offering. If you leave the amenity card hanging outside your door with the items you would like us to provide marked with the provided dry erase marker, we will supply them for you. I'm so sorry to hear it smelled as if someone smoked in your room prior to your stay. Being a completely non-smoking hotel, this is particularly concerning. We know during extremely high volume times, like holidays, rates on the beach can soar to over $1500 a night for a hotel room. It can be challenging to travel to an area that has such high demand for visitors during a time that the most visitors are present. Please accept our apologies for any short comings you may have experienced. We hope all of your future travels exceed your expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is in a great location near Panama City, many restaurants within walking distance. You're just off major roadways which take you into downtown Panama City as well. 30 minutes from the airport. Nice large rooms that are well decorated and clean. Some slight wear and tear in the bathroom however. Very comfortable bed with a solid ac/heating unit. Staff was extremely helpful and nice. Overall my stay here far exceeded my expectations and I'd highly recommend it!
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Date of stay: November 2019Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from melinda_lane, General Manager at Hilton Garden Inn Panama City
Responded 5 Mar 2020
We love hearing that you were extremely impressed and we are so glad you enjoyed your stay! Thank you for taking the time to write a review. We appreciate you staying with us and look forward to exceeding your expectations during your next stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was the worst service at a hotel I have ever had. What a terrible experience. Booked a whirlpool suite for my husband’s birthday. Received a call from the hotel at 3:30 pm on check in day that the whirlpool suite was not available. The rep told me she came on shift and it was gone. Offered me a junior suite for the same price or a regular room at a discount. I asked for the discounted room and she gave me a price that was literally $10 less than the price of the whirlpool room I booked. I asked her what the discount was and she told me that’s the rate and the option I chose. I ended up taking the room- very upset but she wouldn’t discuss the rate. Checked into the hotel and was given a room right next to the elevator. Listened to the elevator all night. Terrible. Front desk will not tell you that there’s not coffee or cups in the room (assuming due to covid) and will not tell you where you can get some coffee. We woke up in the morning and left very frustrated. The rep at the front desk was so rude to me on the phone and in person. Was not understanding of my situation. We’ll NEVER be back and we’ll NEVER recommend to our many friends and family that come visit regularly.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from melinda lane, General Manager at Hilton Garden Inn Panama City
Responded 7 Oct 2020
It does not sound like the experience we provided you was the typical situation at our property. I'm so sorry to hear your service was not what we hope you have come to expect when you stay with us. We know it's a challenging time and we are working hard to make it as easy as possible for all of our travelers while providing our guests and staff members a safe and clean environment. If there is anything I can do for you, please don't hesitate to contact me directly.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elevators weren’t working for 3 days of stay, makes it extremely difficult for handicap, elderly, or have children. They had blowers in our flower blowing hot air increasing the temperature in the hallway and rooms. The fans also made it difficult to sleep because of the loud noise. For the price you pay breakfast is not included?!
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Review collected in partnership with Hilton Garden Inn
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from melinda lane, General Manager at Hilton Garden Inn Panama City
Responded 2 Aug 2021
We're sorry these were the circumstances during your stay. Rest assured it is uncommon that our elevators and air handlers would not be working. The elevator company had to get creative getting the necessary parts to return the elevator to proper operation. We are happy to buy you breakfast at the Garden Grille and Lounge, especially knowing your experience was not near the perfect experience we work very hard to ensure every guest can confidently expect during each stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Honestly I wasn’t satisfied with my stay.. the toilet got stopped up and flooded the floor… the hair dryer didn’t work… the elevators was down most of the time… we had to walk up and down 4 flights of stairs… I would have to asked for all my money back if I had somewhere else to stay during that time I was there… but all the other hotels was booked… my wife and I paid a lot of our hard earned money for those nights to enjoy Panama City with our family… I stay at Hilton hotel most times I travel and I have been pleased with my stays until this time… it definitely was a good stay. Also my 11 year old daughter has asthma and had trouble going up and down those 4 flights of stairs and had to take breaks at times… a full refund was definitely deserving…
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Review collected in partnership with Hilton Garden Inn
Date of stay: July 2021
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from melinda lane, General Manager at Hilton Garden Inn Panama City
Responded 9 Aug 2021
Peak season is very busy making it challenging to find accommodations in the area. We are always happy to help find other arrangements if a guest is not happy with our location. If you have not already received compensation for the challenges you experienced during your stay, reach out to the hotel directly. While we work hard to ensure every stay is amazing, there are circumstances outside of our control, like an elevator breakdown. Despite ensuring the manufacturer comes to inspect and maintain at regular intervals, our guests and staff were impacted by the downtime needed to make the proper repairs. We hope these anomaly situations will not prevent you from utilizing the Hilton family of brands during your future travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I walked in for a room because my father had passed away that morning. Brandi was the front desk clerk. She helped me get settled. I asked for a fan they had it in my room before I even got to it. She had a smile every afternoon when I came in and that meant so much she listen to me cry and my story's about my family. The day before my father funeral the hotel team had gotten me a card and three red roses saying sorry for my loss and if there was anything I needed just let them know. That meant the world to me. Roy the kitchen chef helped me carry my things to my room because he saw my hand were full. At this hotel they work as a team to make sure everyone is taken care of no matter what you are there for! The room I had was quite and clean. House keeping put a note saying it may rain today but the sun comes out tomorrow and everything will be better! My family travel all the time and I have never had service like this in my life!
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Date of stay: September 2022
Value
Cleanliness
Service
Room Tip: There wasn't a lot of noise after 9pm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alicia Barefield, General Manager at Hilton Garden Inn Panama City
Responded 12 Sept 2022
Hello Pennym865, First and foremost, we are truly sorry for your loss. We are happy we could be here for you during this time. Thank you so much for sharing your experience for our team and your fellow guests to read. It really means a lot to us! We look forward to welcoming you back time after time. Sincerely, Alicia Barefield General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We ended up in Panama City for a night after our flight from Destin to Dallas was cancelled. We took a shuttle and didn't have a car, so we stayed in. Immediately upon arriving we were greeted by friendly staff who told us all about the hotel amenities, offered us waters, and gave us our room keys. On our way to the elevators we passed the workout room, which was bright and clean with treadmills, a rowing machine, weights, and more. Our room was clean and had a view of the parking lot and pond (evidently with snakes and alligators according to a posted sign) beyond it. We went to the hotel restaurant for dinner and were waited on by the most friendly staff, one whose full name I forget, but she told us to call her 'Q' and the other was Ashley. Both were helpful in their suggestions, very attentive to our table, and always offered service with a smile. The food was great. After, we walked out by the pool and fire pit area - very nice - before heading to our room for the night. It was quiet and comfortable. In the morning, we headed downstairs for the free shuttle to the airport. The shuttle driver greeted us by name, took our bags, and we had a pleasant conversation about how he ended up driving the shuttle (Happy wife, happy life ;)). Overall a very pleasant stay in a nice, new hotel, but I will say - the staff MADE it. I'm not sure we'll ever be back in Panama City, FL, but if you find yourself there for a flight, this is the place to stay!
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Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hgi Panama City, General Manager at Hilton Garden Inn Panama City
Responded 8 Aug 2022
Thank you so much for your kind review! We can't wait to welcome you back to our hotel in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I'm so sorry this question wasn't alerted for me sooner! While we do not provide a shuttle we do have many reliable taxi services in the area. There is a possibility Uber will be back in the area soon!
My favorite beach to go to is St. Andrews State Park, it was voted one of America's most beautiful beaches! The driving distance is about 13 miles, there is a "kiddie area" at the jetties that has no wake if you have young ones. It takes about 25 minutes to get there. There is a per vehicle entry fee of $8 for 2-4 people. Rick Seltzer park is free and it has bathrooms and showers, it is about 15 miles and would be about a 30 minute drive. Both are open from 8AM to sunset. Mexico Beach is the most secluded area of beach in Bay County, it is 27 miles from the hotel and takes about 37 minutes driving.
"The breakfast is amazing even if you just choose the buffet. I ordered French toast- so so good…. But order a half order! It’s a lot! We did"Read full review
"Tip your shuttle driver! They make the transfer from airport to hotel or vice versa so painless! "Read full review
"It's Central location in Panama City, Florida. Makes it easy to get to wherever your destination may be in the area."Read full review
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PRICE RANGE
RM 431 - RM 556 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn panama city hotel panama city, hilton panama city
LOCATION
United StatesFloridaFlorida PanhandlePanama City
NUMBER OF ROOMS
111
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hilton Garden Inn Panama City
Which popular attractions are close to Hilton Garden Inn Panama City?
Nearby attractions include Painting With A Twist (0.9 km), Panama City Mall (0.5 km), and Pc Cinemas (0.7 km).
What are some of the property amenities at Hilton Garden Inn Panama City?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hilton Garden Inn Panama City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Panama City?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to Hilton Garden Inn Panama City?
Conveniently located restaurants include Peppers Mexican Grill and Cantina, Mission BBQ, and Chow Time Grill and Buffet.
Are there opportunities to exercise at Hilton Garden Inn Panama City?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn Panama City?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Garden Inn Panama City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Garden Inn Panama City offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Hilton Garden Inn Panama City accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.