Country Inn & Suites by Radisson, Pensacola West, FL
Country Inn & Suites by Radisson, Pensacola West, FL
2607 Wilde Lake Blvd, Pensacola, FL 32526
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Avg. RMÂ 502 /night, 8/10 - 8/11
RMÂ 502
per night
RMÂ 478
per night
RMÂ 454
per night
Sept
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4.0
#20 of 71 hotels in PensacolaLocation
Cleanliness
Service
Value
When you and the kids need some beach time, book the Country Inn & Suites by Radisson, Pensacola West, FL, conveniently located just off I-10. Our free, hot breakfast lets you save time and money on fueling the entire family, and free Wi-Fi helps make planning your day easier. Keep your crew energized with snacks from your in-room microwave and refrigerator, and then skip the sunscreen as you enjoy a soak in our indoor pool. When you're ready to explore, our hotel offers easy access to popular vacation spots like Pensacola Beach's famous white sands and the National Naval Aviation Museum.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Business Centre with Internet Access
Meeting rooms
Baggage storage
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast buffet
Vending machine
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Green
Languages Spoken
English
Location
2607 Wilde Lake Blvd, Pensacola, FL 32526
Getting there
Pensacola Regional Airport
13.3 km•
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Ft. Walton Beach Airport
75.7 km•
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497Reviews8Q+A35Room tips
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Detailed Reviews
Hotel's Favourite
The Country Inn & Suites in Pensacola, Fl. is among the finest motels we have ever stayed at. The motel is very nicely laid out, the staff is superior to anyone, the service is impeccable and the room was very comfortable.
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Date of stay: December 2022
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stay at this hotel when I travel from Texas to Florida. It is well placed to end a long day of driving on I-10. It is not a fabulous hotel but it has one thing going for it: an indoor pool that is open until midnight! So if you like to swim and the idea of getting to relax in a pool after a long day of being in a car appeals to you, I would recommend this place. It also has amazing water pressure in the shower, which also is a rare thing in a hotel. They have very few amenities, like for example NO, I mean zero, suitcase jacks. The ironing board and iron are pitiful, but can get some wrinkles out. They need to set the sinks closer to the edge of the counter. This is a disturbing trend I have encountered way too much lately, sinks that hurt your back and offer challenges to people who aren't tall because of how far back they were put in the counter. Hotel owners take notice: Sinks need to be placed close to the edge of the counter so people can reach them. As much as I like the pool, the hot tub needs some work as there are no bubbles or jets and the room is cool and needs to be kept warmer. Overall this hotel is very low key, just a simple bed and breakfast, good shower, and oh yeah, a late night indoor pool!
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Date of stay: December 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Country Inn Staff, General Manager at Country Inn & Suites by Radisson, Pensacola West, FL
Responded 7 Jan 2022
Dear Catherine, Thank you for taking the time to complete this online review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement and a learning tool for all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive constructive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Checked into this motel for the night on our way to Kingsland GA to our motel for work. The staff here at this motel were really nice. They gave us a room on the fourth floor room 420. The room was not serviced very good, had only two towels. There was no hand towels or wash cloths had to go to the front desk to get some. The room was clean other then the short comings above.
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Country Inn Staff, General Manager at Country Inn & Suites by Radisson, Pensacola West, FL
Responded 9 Aug 2020
Dear Bill, thanks for taking the time to post this review about your stay. I truly apologize you did not have an overall positive experience. We all work hard to provide a safe, clean and comfortable experience for all of our guests. I realize we did not meet these expectations with you. We will work even harder to ensure the situation you described does not happen again going forward. Please accept my most sincere apologies and hopefully give us another opportunity to provide you with the stay you deserved. Â Sincerely, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our stay was subpar, we were a family of 4 staying 5 days and we had no dresser or anywhere to unpack(additional luggage racks were offered but where do you put those clothes? ) , we were offered 5 additional hangers which was kind but not helpful, there was no seating in room, the photos did not match room amenities, the breakfast was delicious however it was empty most mornings when we went to eat and kitchen staff was in no hurry to refill it. There was inadequate parking as large trucks (semis, uhauls and others) parked horizontally across multiple spots preventing guests from parking in hotel lot. There were several evenings patrons (?) were in camping chairs in parking lot smoking marajuana as well as inside hotel as elevator and the common areas stunk of the smell, staff seemed unconcerned when this was brought to their attention. There was also a marajuana cigarette on the floor of the elevator. We do have one high praise and that was for the housekeeping staff they were super friendly, courteous, efficient and helpful making sure they provided anything they could. Definitely would not recommend, price vs quality did not match and we travel to Pensacola often but will be looking for alternative lodging.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I arrived from a concert very tired and just wanted to relax, and at the counter a single lady processed with the most professional manner all the people in line and explained without miss what we could do, inclusions and the property, her colleague meanwhile who should be at the desk was. moonlighting as a housekeeping staff since two persons I heard called in sick and they were swamped. They were magnificent, the room when I entered smelled so fresh and clean and they gave me the highest level of service and the whole experience was amazing.. they are really great and I hope they hire more dedicated persons like these two women running the show on day afternoon shift April 2, 2023. Thank you and see u next year.
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Date of stay: April 2023Trip type: Travelled on business
Value
Location
Service
Room Tip:Â breakfast was warm and great staff
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I booked this hotel through Booking.com
They charged my card in full for the dates March 18th-March 20th before I even made it to the hotel. I spoke to one of the clerks over the phone. She was rude. Which gave me a bad feeling on staying there. When my family and I arrived they claim they could not give us our room because it doesn’t accommodate us. Which I stayed in the same room before with another hotel with just two adults and 3 young kids. I had a King suite with 2 beds. I believe the two ladies at the service desk just don’t like kids. One was turning red in the face looking at the kids. I only have two kids and the other child was my little sister in law. All under the age of 11. I seen in a previous review that they closed down the pool on purpose when a lady tried to take her kids to the pool. I politely asked for another room that would accommodate us since she felt that way. The lady lied and said she didn’t have anything because I went online after her and seen they had other rooms still available that we could stay in… She also started commenting again about the other room making excuses why we couldn’t stay. I had to ask for her to give me a full refund so we can go look for a better place to stay. I will not stay at that hotel ever unless they hire better people. I also seen bad reviews around the same time I would have stayed about the staff on Booking.com. It was the worse experience I ever had with an hotel. It hurt my children and little sister in law feelings. They made a comment in front of her to me that she must do not like kids. Their policy says children are welcomed. Please teach your employees how to treat people.
They charged my card in full for the dates March 18th-March 20th before I even made it to the hotel. I spoke to one of the clerks over the phone. She was rude. Which gave me a bad feeling on staying there. When my family and I arrived they claim they could not give us our room because it doesn’t accommodate us. Which I stayed in the same room before with another hotel with just two adults and 3 young kids. I had a King suite with 2 beds. I believe the two ladies at the service desk just don’t like kids. One was turning red in the face looking at the kids. I only have two kids and the other child was my little sister in law. All under the age of 11. I seen in a previous review that they closed down the pool on purpose when a lady tried to take her kids to the pool. I politely asked for another room that would accommodate us since she felt that way. The lady lied and said she didn’t have anything because I went online after her and seen they had other rooms still available that we could stay in… She also started commenting again about the other room making excuses why we couldn’t stay. I had to ask for her to give me a full refund so we can go look for a better place to stay. I will not stay at that hotel ever unless they hire better people. I also seen bad reviews around the same time I would have stayed about the staff on Booking.com. It was the worse experience I ever had with an hotel. It hurt my children and little sister in law feelings. They made a comment in front of her to me that she must do not like kids. Their policy says children are welcomed. Please teach your employees how to treat people.
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mihir Talsania, Other at Country Inn & Suites by Radisson, Pensacola West, FL
Responded 23 Mar 2022
Dear Guest, Please accept our deepest apology for your experience. Please know, our hands are very tight by local fire marshal law about how many guests should be allowed in a room type. I understand your frustration. I will discuss this feedback with our staff members for their education and improvisation purpose. Best wishes..
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The lady checking in was rude and for what you pay to stay there should be some catering to the customer. I typically stay at Country Inn and Suites when traveling, but the experiences I have had in the last six months has made me decide not to be a loyal customer. What does it get me, nothing!
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Review collected in partnership with Country Inns & Suites By Radisson
Date of stay: August 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Country Inn Staff, General Manager at Country Inn & Suites by Radisson, Pensacola West, FL
Responded 24 Jan 2021
Dear valued guest, Thank you for taking the time to post this review. We apologize for our service level not meeting your expectations. I will share this review with my team immediately to ensure issues like the ones you describe keep from happening again going forward. Our goal is to try and ensure each and every guest has an overall positive experience when staying with us. Thanks for the feedback and we do hope you give us another opportunity to provide you with an excellent stay. Sincerely, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
This hotel is not terrible, but it is much too expensive for the quality of room and level of cleanliness that you receive. The room is uncarpeted, so you might think that it would be relatively easy to keep clean. We found the floor dirty such that walking a short time on it barefoot left the soles of our feet visibly dirty. The sink in the bathroom countertop was unusually placed too far back that the water from the faucet was a bit difficult to reach, even for an average size adult female. Bathroom soap was somewhat gritty. Breakfast was okay, but the coffee was not good. Overall, not a good experience particularly when paying an average of about $200 per night (including tax, etc.) over the couple days my family stayed there.
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Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mihir Talsania, Other at Country Inn & Suites by Radisson, Pensacola West, FL
Responded 16 Mar 2022
Dear Guest, Please accept our deepest apology for the less then desired service received. We will get to the bottom of this feedback and take appropriate steps for our cleaning crew improvisation and education. We promise to exceed your expectations on your next stay with us. Best Wishes..
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We went here just for a night . The help at the desk was really nice. When we got in the room the tv would not work. When I went to call the front desk the phone didn't work. I found the number and called the front desk and they came and tried to fix the tv. It worked for a little while then it broke again. So we just went to bed. That morning for breakfast the bacon was so thin it was like a potato chip🤢. It was terrible. Then we got the front desk to fix our TV. They said they would give us a credit for not having tv. When we checked out we had gotten a text stating our credit card was charged $15. The front desk claims they made a mistake . I'm not too sure. They made it right and gave us around $35 discount. Still was not worth the price. Would not stay here again.
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Country Inn Staff, General Manager at Country Inn & Suites by Radisson, Pensacola West, FL
Responded 26 Sept 2021
Dear valued guest, Thank you for your review. As a flawless guest experience is what we aim for, it appears we missed the mark. Please accept our apologies for the issues you experienced during your stay. Any additional feedback is certainly welcomed to help improve our operation. We appreciate your feedback and hope you will allow another opportunity to provide you with the stay you deserved. Sincerely, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall the location was great and close to work. Staff was very friendly. Only issue I encountered was a clogged toilet upon arrival but it was addressed immediately and I was offered another room if I wanted. Very quiet and clean visit
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Review collected in partnership with Country Inns & Suites By Radisson
Date of stay: May 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CISPNSFL, Manager at Country Inn & Suites by Radisson, Pensacola West, FL
Responded 11 May 2020
Dear jacksonlatoya454, Thank you for taking the time to post this review, and thank you for choosing us during these very difficult times. We are all enlightened to hear about how wonderful your stay was. Our team takes great pride in action immediately upon any guest concerns, and we are glad to know we were able to resolve the issue in a timely manor. Thank you again for choosing us, and we look forward to providing another amazing stay in the future. Sincerely, Country Inn & Suites by Radisson, Pensacola West, FL
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
Is pool open
Yes, there is plenty room on the parking lot, however there is NO room in the breakfast area. In addition to the lack of space, the staff was no where near prepared to properly feed the guests
Hello,
Our renovations are currently complete and the indoor heated pool and hot tub are open. See you soon!
Try the bbq place that is just down the road- it is quite good. The Cracker Barrel that is on site is standard food with very good service.
Yes they do.
"i stayed in 308. no noise issues. freeway is not far away but hotel seemed very well insulated and quiet"Read full review
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PRICE RANGE
RMÂ 502 - RMÂ 541 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
country inn suites pensacola w hotel pensacola
FORMERLY KNOWN AS
Country Inn & Suites By Carlson, Pensacola West
LOCATION
United StatesFloridaFlorida PanhandlePensacola
NUMBER OF ROOMS
63
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Country Inn & Suites by Radisson, Pensacola West, FL
Which popular attractions are close to Country Inn & Suites by Radisson, Pensacola West, FL?
Nearby attractions include TNT Rounds (1.1 km).
What are some of the property amenities at Country Inn & Suites by Radisson, Pensacola West, FL?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Country Inn & Suites by Radisson, Pensacola West, FL?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Country Inn & Suites by Radisson, Pensacola West, FL?
Guests can enjoy free breakfast during their stay.
Is parking available at Country Inn & Suites by Radisson, Pensacola West, FL?
Yes, free parking is available to guests.
What are some restaurants close to Country Inn & Suites by Radisson, Pensacola West, FL?
Conveniently located restaurants include Sonny's BBQ, Cracker Barrel, and Ruby Tuesday.
Are there opportunities to exercise at Country Inn & Suites by Radisson, Pensacola West, FL?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Country Inn & Suites by Radisson, Pensacola West, FL?
Yes, dry cleaning and laundry service are offered to guests.
Does Country Inn & Suites by Radisson, Pensacola West, FL offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Country Inn & Suites by Radisson, Pensacola West, FL?
Many travellers enjoy visiting Veterans Memorial Park (16.0 km), St. Michael's Cemetery (15.4 km), and Fort George (14.6 km).
Is Country Inn & Suites by Radisson, Pensacola West, FL accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.