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WoodSpring Suites Pensacola Northeast

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1 room 2 adults 0 children
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WoodSpring Suites Pensacola Northeast
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81 Reviews from our TripAdvisor Community

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Showing 81: English reviews
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Casselberry, Florida
Reviewed 3 weeks ago

I stayed here for 10 days during an outage at IP Cantonment. The staff was very attentive and focused on making the facility as comfortable and accommodating as possible. This chain is always run on the cheap, that's why the prices are so low, so you have to understand that when you go in. It's not the Taj Mahal, it's...

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Helpful?
Thank Matt T
Heather L, Guest Relations Manager at WoodSpring Suites Pensacola Northeast, responded to this review

Thank you for sharing this feedback with us. We value all comments left by our guests so we can make necessary changes. We want our guests to have a positive experience when staying at WoodSpring Suites. We are glad overall we could do that for you.

Alexandria, Virginia
Reviewed 22 March 2017

walk into check in and was greeted and remembered by the manger Amanda.Its always nice to stay were ur welcome..And the rooms are always clean and the staff is very nice..Christina and Mary at the front desk are super nice as well.

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Helpful?
1Thank Charles W
Heather L, Guest Relations Manager at WoodSpring Suites Pensacola Northeast, responded to this review

Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. It is nice to see your positive feedback on the cleanliness of the property and our friendly staff.

Reviewed 16 March 2017 via mobile

Lived here for almost 4 months and it was enjoyable and worth it. Located right on the edge of the city made it super easy to get around, had convenient working amenities, and a nice view. The hotel management was never not there when I needed them. Miss Amanda Lute is a fantastic manager(and a sweet woman) that helped me...

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Helpful?
Thank Aavelinajaden
Heather L, Guest Relations Manager at WoodSpring Suites Pensacola Northeast, responded to this review

Thank you so much for commenting on your recent stay at WoodSpring Suites. We are so glad you chose to stay with us. We are also glad you found us conveniently located, found the rooms to be clean and our staff friendly. We do hope you will indeed stay with us again.

Reviewed 6 March 2017 via mobile

Horrible staff. They do not even change the sheets. They barely vacuum. All the floors pretty much smell like marijuana. People deal drugs and prostitution even goes on. Would not recommend this place to anyone especially a family. Lady's are never up front always outside smoking talking to people. Worst hotel I have stayed at

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Helpful?
1Thank Diego L
Heather L, Guest Relations Manager at WoodSpring Suites Pensacola Northeast, responded to this review

Thank you for bringing this to our attention. We will speak to our staff about how to handle and move forward with this issue. We apologize for any inconveniences this caused during your stay. Thank you for choosing WoodSpring Suites.

Reviewed 2 March 2017 via mobile

When I checked in room smelt funny had to buy an air freshener. You can hear every thing that's happening next door. Room was cheap i guess that's what you get . Front desk will also knock on your door twice on the day of check out to make sure that your leaving which is really annoying.

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Helpful?
Thank Ashner B
Heather L, Guest Relations Manager at WoodSpring Suites Pensacola Northeast, responded to this review

The WoodSpring Suites team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.

Reviewed 24 February 2017

While staying here there was apparent drug use (Smell of Marijuana), and someone offering to sell illegal drugs at $30 a gram, not sure what it was. Several scary characters were hanging around outside every night, even witnessed a beating in the rear parking lot. After just a week of a month long stay we had to check out. When...

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Helpful?
Thank Anthony P
Heather L, Guest Relations Manager at WoodSpring Suites Pensacola Northeast, responded to this review

Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future travels and hope you will give us another try.

Gary, Indiana
Reviewed 20 December 2016 via mobile

I absolutely love this place, the staff was great and always attentive. The rooms and the hotel overall was very clean and presentable. I felt very safe and it's in a great location. I would recommend this place for anyone in Pensacola that's needs a great place to stay.

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Thank hines16
Heather L, Guest Relations Manager at WoodSpring Suites Pensacola Northeast, responded to this review

WoodSpring Suites strives to provide guests with an environment they can enjoy, feel comfortable and want to return too. We are glad to hear we did that for you. We wish you well in your future travels and hope you will visit us again soon.

Alexandria, Virginia
Reviewed 14 December 2016

under new management and quite honestly its been the best management by far.Ive stayed here periodically and the staff has always been truly happy.It's nice to be greated with a smile and a friendly conversation when coming or going.Im actually looking forward to another stay here when I get back this way

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Helpful?
Thank Charles W
Heather L, Guest Relations Manager at WoodSpring Suites Pensacola Northeast, responded to this review

We are glad to hear you have enjoyed a returned visit to WoodSpring Suites. Returning guest, like yourself, are the sole purpose of our mission to create the ideal hospitable environment. Thank you for the taking time to let us know how we are doing. We are delighted to have you as customer and can't wait to have you back...

Reviewed 30 October 2016

This hotel was very hard to get in and out of. You have to shoot across 4 or 5 lanes of traffic to get in far lane to do a u-turn in order to get back to Pensacola. When you are returning you have to get into turn lane and stop before you cross frontage road. You're at such an...

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Helpful?
Thank Sandy O
Heather L, Guest Relations Manager at WoodSpring Suites Pensacola Northeast, responded to this review

I am very sorry we couldn't accommodate your needs. Thank you for taking the time to leave us a review, we really appreciate it!

Los Angeles, California
Reviewed 5 September 2016

The worst stay I've had in a while! First, the front desk lady lied to me on the phone and when I checked in what me to pay for a service I was told would be free. The communication is with the lady was awful. The front desk doesn't open until 3 PM and was unaware and didn't know how...

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Helpful?
1Thank TalanClover
Heather L, Guest Relations Manager at WoodSpring Suites Pensacola Northeast, responded to this review

I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.

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Amenities

Highlights
  • Free Parking
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
WoodSpring Suites Pensacola Northeast (formerly Value Place Pensacola North East Scenic) is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Limited front desk hours - use a courtesy phone in the lobby or guest room for 24/7 guest support (including check-in) from our friendly staff. Extended stay hotels are different in amenities from traditional hotels. ... more   less 

Additional Information about WoodSpring Suites Pensacola Northeast

Address: 12050 Scenic Hwy, Pensacola, FL 32514-8144 (Formerly Value Place Pensacola, Florida (Scenic Hwy))
Region: United States > Florida > Florida Panhandle > Pensacola
Price Range: RM193 - RM372 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — WoodSpring Suites Pensacola Northeast 2.5*
Number of rooms: 120
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Also Known As:
Value Place Penascola Hotel Pensacola
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Questions & Answers

Here's what travellers have asked, with answers from WoodSpring Suites Pensacola Northeast staff and other travellers.
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Questions? Get answers from WoodSpring Suites Pensacola Northeast staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor is the quietest because the ceiling/floor is pretty thin.”
mattt435, 6 Apr 2017 | Read review
“Tip for a good room is stay somewhere else!!!!!!!!!!!!!”
anthonyp824, 24 Feb 2017 | Read review
“the room I stayed in was very nice and clean...so I would say all the room would be good to stay in”
670charlesw, 13 Dec 2016 | Read review
“Do not stay here”
TalanClover, 5 Sep 2016 | Read review
“Top floor rooms are the best.”
L2818LAterrys, 2 Jun 2016 | Read review
5 of 5