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- super dirty everywhere
- staying for 3 months and every week you need ro remind them that you pay for cleaning. cleaning means new linen and nothing else. they just don't clean the room.
- you can smell the trash almost everyday
Response from 00esa, General Manager at Extended Stay America - Fort Lauderdale - Cypress Creek - Park NorthResponded 15 March 2017
Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.
Booking said it includes breakfast, no eggs, no fruit, no juice, no milk, no pancakes, no waffles, no cereal, what's left? Granola bars, envelopes of oatmeal and packaged muffins (one flavor) and coffee. Not much there, that's a snack, not breakfast. So that's the good...More
Response from 00esa, General Manager at Extended Stay America - Fort Lauderdale - Cypress Creek - Park NorthResponded 7 March 2017
We value your compliments and appreciate your candid comments. We apologize for the issues you experienced during your stay and regret the inconvenience caused. We take great pride in the cleanliness and maintenance of our hotel, so we hope you will consider this as an...More
My stay at this hotel was not pleasant at all, first the older Haitian lady at the front desk was very rude, I waited 25-30 mins to get a room after I tried to to give her my reservation number, she acted as if she...More
Thank Damika H
Response from 00esa, General Manager at Extended Stay America - Fort Lauderdale - Cypress Creek - Park NorthResponded 3 February 2017
We're always looking for ways to improve the overall experience for our guests and we truly value your loyalty to our brand. We apologize for the less than friendly and helpful service you received upon check in and that your suite was not up to your...More
Arrived at 6:00PM and no rooms were ready. Then they sent me to a room that was being cleaned - it looked like a bomb went off. 2nd room - toilet was broken. My room smelled like smoke and was very musty. Comforter looked like...More
Thank Brian Q
Response from 00esa, General Manager at Extended Stay America - Fort Lauderdale - Cypress Creek - Park NorthResponded 20 January 2017
Thank you for your recent review online. I am sorry you had some service and cleanliness issues with your suite. I will share your feedback with my Director of Housekeeping and staff, and we will take actions to ensure we do not repeat these issues...More
not much to say, about average, good for a couple of nights. Breakfast is coffee and packaged donuts. A good 2nd or 3rd choice when there are only a few options available. A car is needed to access anywereMore
Response from 00esa, General Manager at Extended Stay America - Fort Lauderdale - Cypress Creek - Park NorthResponded 19 January 2017
Thank you for choosing our hotel for your accommodation needs. I'm sorry there were a few issues during your stay and you left our hotel dissatisfied. I will share your feedback with my management team and corrective actions will be taken. We hope to have...More
US$76 - US$154 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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United States >
Broward County >
Also Known As
Extended Stay Deluxe Ft. Lauderdale - Cypress Creek - Park North Hotel ,