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Hilton Garden Inn Jacksonville / Ponte Vedra

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Hilton Garden Inn Jacksonville \/ Ponte Vedra
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681 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Jacksonville / Ponte Vedra
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Showing 676: English reviews
Tallahassee, Florida
Reviewed 3 July 2016 via mobile

The desk staff was very pleasant. The towels are nice. The beds are comfortable. It's all down hill after that. A friendly staff doesn't make up for poor basics. The room ventilation was not good and the room smelled very stale. The bathroom was not properly cleaned. Six inch long hairs in the shower (clearly not ours). The toilet is...

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Helpful?
Thank BQ53
PVBManager, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear BQ53, Thank you very much for bringing to our attention issues you experienced during your stay. Without such feedback, we cannot take action to ensure future guests are not similarly inconvenienced. We are very sorry you were not satisfied and have taken the necessary steps to honor the HGI Satisfaction Promise. "At Hilton Garden Inn, we promise to do...

Tallahassee, United States
Reviewed 1 July 2016

We stay at this holes two or three times a year. The staff had been there for over five years, which says volumes for the Hotel. The rooms are exceptionally clean. The staff are amazing. You can beach, golf, shop within 15 minutes.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Julia G
PVBManager, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear Julia G, Thank you very much for your great review, and for regularly choosing to stay with us. We look forward to your return.

Davie, Florida, United States
Reviewed 1 July 2016 via mobile

We stopped for 1 night to meet our godsons family. Loved the room , 2 queen beds, and the tv was awesome. Loved the convenience of stores nearby. Employees s were awesome and in the restaurant. Thanks for great visit. Hope to go back sometime

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Helpful?
Thank Shauna H
PVBManager, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear Shauna H, You are very welcome, and thank you for your wonderful review. We hope you'll visit your godsons again, and stay here when you do.

Davidson, North Carolina
Reviewed 26 June 2016 via mobile

Had a wonderful time at this hotel. Very clean and comfortable. The staff is helpful and the standard queen room is quite spacious. The tv is also large compared to other hotels. The location is great with shopping and several restaurants nearby.

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Helpful?
Thank iteachrt
PVBManager, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear iteachrt, How nice it is to read your opening line, "had a wonderful time at this hotel"! That made our team smile. Thank you very much for that, and we hope you'll stay here again.

Merritt Island, United States
Reviewed 26 June 2016

I recently stayed two nights and I couldn't ask for anything more. The staff was friendly, the room was clean and fresh, and I couldn't have asked for anything more. This is my second time staying at this hotel and I will be back in the future!! Thank you Hilton!!!

Review collected in partnership with Hilton Garden Inn
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Thank Thomas P
PVBManager, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear Thomas P, You are very welcome, Thomas! We greatly appreciate your loyalty to us and look forward to your return.

Loudon, Tennessee
Reviewed 25 June 2016

We were her for 3 nights while visiting family in the Sawgrass community. The check in was simple, room was very comfortable and clean. I really liked that it was quiet at night in the hallway. I have nothing negative to say!

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Thank Cash3581
PVBManager, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear Cash3581, Thank you for the 5 stars! We hope, when you again visit family in the area, that you'll choose us again.

Atlanta, Georgia
Reviewed 24 June 2016

Great Location if you like being where you can easily walk to a variety of restaurants. While the drive way and parking a bit tight once you are there you don't need to move the car. Staff very friendly, good service and room was very clean.

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Helpful?
Thank 60898Katie
PVBManager, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear 60898Katie, thank you for your review. We're pleased that you enjoyed the hotel and our location, and hope to see you again.

Tallahassee, Florida
Reviewed 22 June 2016

The facility is either new or very recently renovated. The staff were very friendly at check-in and it went very quickly. Door keys worked first time we tried them. Hotel was near shopping and the beaches. The wifi was free and handled all of our devices with no problems. Parking is free as well and there were plenty of spaces...

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Thank smrobin01
PVBManager, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear smrobin01, That's a very nice review, covering much of what a traveler would like to know. Thank you so much for your kind comments and the 5 stars. We do hope you'll return.

St. Johns, Florida
Reviewed 19 June 2016

I can't say enough good things about this hotel, and I have nothing negative to say! The staff was very friendly, helpful, and professional. The room was great and the cleanliness was exceptional! I DEFINITELY recommend this hotel. I have travelled a lot and this has been my best and most enjoyable hotel experience EVER! Thanks so much to all...

Review collected in partnership with Hilton Garden Inn
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Thank caseys576
PVBManager, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear caseys576, What an exceptionally wonderful review! I am (nearly) speechless. Yours is no doubt one of the top 10 best reviews we've ever received! Thank you very very much!

Indianapolis, United States
Reviewed 19 June 2016

I always stay here when I visit clients in the area. The hotel is convenient for me and is always clean and very welcoming. It is near the beach, a few blocks, but I don't use the beach. If I was to come with my family for a vacation I would use this property. I have to disclose that I...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Tom K
PVBManager, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear Tom K, Thanks not only for your terrific 5-star review, but also for your continued patronage. We very much appreciate it and look forward to seeing you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located at the entrance of renowned TPC Sawgrass, minutes from beautiful northeast Florida beaches, the award-winning Hilton Garden Inn in Ponte Vedra Beach offers a unique boutique hotel experience with all the amenities and service you expect from a Hilton hotel. Of our 127 large rooms, 61 are suites, some with jetted tubs. Our unrivaled location in the middle of Florida's First Coast of Golf ensures that we're a golfer's haven, but there's plenty more for our guests to enjoy off the links. Several outstanding restaurants, a spa, and a large variety of upscale shops are within a few minutes' walk in Sawgrass Village. If you're in the mood to explore, stroll the beach at Mickler's Landing, hike Guana River State Park by trail or by kayak, or charter a boat for some offshore fishing at nearby Mayport Naval Station or Vilano Beach. Of course, you don't have to leave our northeast Florida Beaches Area hotel to find something to do. Start your day with our breakfast buffet or your own cooked-to-order breakfast. Take a refreshing dip in our heated outdoor pool or a soak in our heated spa. Get your heart pumping in the complimentary fitness center, or relax by the fireplace in the lobby library with a good book. Complimentary high speed wireless Internet is available throughout the hotel, including the business center. If you're planning a business meeting, conference, a beach wedding or social event, the Hilton Garden Inn can accommodate groups of up to 100 guests in more than 1900 square feet of configurable indoor and outdoor meeting space. Whether it's a golf vacation, a romantic Florida getaway, business travel, or a social event, the Hilton Garden Inn in Jacksonville/Ponte Vedra is your ideal destination. ... more   less 

Additional Information about Hilton Garden Inn Jacksonville / Ponte Vedra

Address: 45 PGA Tour Blvd, Ponte Vedra Beach, FL 32082
Region: United States > Florida > Ponte Vedra Beach
Price Range: RM530 - RM1,199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Jacksonville / Ponte Vedra 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Hilton Garden Inn Jacksonville / Ponte Vedra Hotel Ponte Vedra Beach
Hilton Ponte Vedra Beach
Ponte Vedra Beach Hilton
Hilton Garden Inn Ponte Vedra
Hotel Style:
#2 Business Hotel in Ponte Vedra Beach
#2 Family Hotel in Ponte Vedra Beach
#3 Romantic Hotel in Ponte Vedra Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Jacksonville / Ponte Vedra staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Jacksonville / Ponte Vedra staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites on the 6th floor are very nice. Some have a small balcony too.”
 of 5 bubbles huwparry22, 29 Jan 2017 | Read review
“King rooms have adjustable beds and each room has a Keurig machine.”
 of 5 bubbles MsReviewLady, 4 Jan 2017 | Read review
“Avoid the side of the building above Mulligan's Pub unless you want to be up all night due to noise from patrons”
 of 5 bubbles HeritageSoftail14843, 28 Oct 2016 | Read review
“All should be nice.”
 of 5 bubbles kennzeagle1, 20 Oct 2016 | Read review
“Not sure. It sits in a plaza. My room overlooked the parking lot.”
 of 5 bubbles SF445, 10 Aug 2016 | Read review
5 of 5