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Mainstay Suites

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245 Reviews from our TripAdvisor Community

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Showing 244: English reviews
Reviewed 11 April 2016

My husband and I stayed 1 night to celebrate our anniversary. The rooms were clean and met our expectations. The check-in went smoothly, and the front desk staff were very nice. We enjoyed our stay and would recommend it.

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Helpful?
Thank LEXIS M
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Dear Guests, This review is music to our ears:) You had me at clean and friendly! The "we recommend" just icing on the cake!

Reviewed 6 April 2016 via mobile

Great place to stay! Asked about upgrading to a larger room and they did it for no extra charge. Very clean, good breakfast and the staff is friendly and helpful. Close to beaches and to town but still quiet so you don't get all the noise from traffic going by.

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Helpful?
Thank Amy H
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

It is our pleasure to have you and your family staying with us and I'm glad we were able to accommodate your request for a larger guestroom:) You all appear to be having a good time enjoying our beautiful beaches and the absolutely PERFECT weather we have right now! Thank you for taking the time to share your experience here...

miami
Reviewed 3 April 2016 via mobile

You would like to stay here if you like spacious rooms, a great staff, cleanliness, a very well stocked kitchenette, including a wine bottle opener, a very nice breakfast, and an a/c unit that works well. It's located about 2 miles from downtown port St. Joe. You would not like to stay here if you value quietness, and you like...

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Helpful?
Thank jorgemb
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Dear Guest, we appreciate your review and are pleased that for the most part you enjoyed the staff service and accommodations. We are replacing mattresses and platforms as we speak to address the issue of noise and comfort and we do offer eggs for breakfast, hard boiled not scrambled, but I am aware that sometimes we run out of them...

Valdosta
Reviewed 29 March 2016

We checked into Rm. 205 and could tell it was in need of an upgrade. Had problem with water coming out beneath the toilet. The Maintenance Chief turned around & came back to work to fix the problem. He mentioned they were in the process of painting and upgrading the rooms and ours had not been done yet. We did...

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Helpful?
Thank David F
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

The nicest words a guest can say is, "We'll definitely be back!" Thank you and we look forward to seeing you again soon:)

Columbus, Georgia
Reviewed 22 March 2016

We enjoyed our stay at Mainstay Suites in Port Saint Joe. The breakfast was pretty good and our family was able to save money by eating there each morning. The hotel was clean and the room was very spacious. We had a king size bed which was nice and comfortable! We even had a little kitchen which can really help...

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Helpful?
Thank ANS2012
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

We are pleased that you enjoyed the staff service and your accommodations:) Thank you for choosing to stay with us while visiting this area and be sure and come back soon!

Cape Coral, Florida
Reviewed 22 March 2016

Tried to make a reservation on the mainstays website, but couldn't identify the type of accommodations I wished to reserve, so I called the facility directly to avoid any confusion for my needs. I spoke to a young man, (Justin, Jason,...) who was quite friendly and helpful. I explained that i wanted to reserve a 1 bedroom suite with separate...

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Helpful?
Thank Number1NolesFan
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

I apologize for your dismal experience on your recent stay with us. The room reserved for you was indeed a queen deluxe suite with a partial dividing wall between the sleeping area and the living room area, not a door, not a queen one bedroom suite. Our check in time is at 3:00 pm Eastern time and while we try...

Indianapolis, Indiana
Reviewed 16 March 2016

This is one of only two places in town to stay. It's in the middle of the woods, basically, so it's easy to pass it up when you're looking for it. The room was a bit small, but they do have a nice small kitchenette. It may have been only our room, but the heating and air unit made a...

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Helpful?
Thank GlendainIndy K
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Dear Guest, I'm glad you enjoyed your stay (for the most part) and I wanted to let you know that we are updating all of our guestrooms with larger flat screen TV's, new furnishings (including beds!), and improving our property in general. I'm sorry you didn't enjoy the benefits of one of our newly renovated suites but I hope you...

Pace, Florida
Reviewed 9 March 2016 via mobile

Chain hotel. Large, clean, quiet room except when the garbage truck came at 6 am causing enough ruckus to wake you up (room 320-backside of bldg) well stocked kitchenette. Caveat- gps led astray. Hotel is east of port st joe near sacred heart medical buildings.

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Helpful?
Thank TravelingfromPace
TCPMI, Public Relations Manager at Mainstay Suites, responded to this review

Dear Guest, Oh my! You were awakened by a noisy dump truck and still gave us a good review! Very kind of you:) I'm glad you enjoyed your guestroom and hope you will come back soon.....(we will put you at the other end of the building).

Reviewed 7 March 2016 via mobile

My husband and I are loyal choice privileges hotel users. We have had many free nights consequently. We were looking for a place to stay overnight on a trip along the Emerald Coast. Mainstay was perfect. Great staff. Clean and relatively inexpensive. It would be a great base for a several day stay.

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Thank Barbara S
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Dear Guest, I'm so pleased that we were a pleasant stop on your tour of our lovely coastline. And we thank you for your loyalty to Choice Hotels!

Reviewed 23 February 2016

We've stayed at this clean, pet-friendly hotel twice. For the area the price is reasonable and the hotel is in good shape. The only complaint would be the beds are not that comfortable and are noisy, but I've experienced worse. There's a nice little kitchenette with two burners, microwave, and a good-sized fridge. It's off the beaten path and not...

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Helpful?
Thank Cindy M
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Thank you for choosing to stay with us again on your recent visit to this area. We are pleased that you join our many other guests with pets who enjoy our pet friendly accommodations, our pet friendly beaches and our convenient location! We look forward to seeing you again soon!

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Mainstay Suites

Address: 3951 E Highway 98, Port Saint Joe, FL 32456-5318
Region: United States > Florida > Florida Panhandle > Port Saint Joe
Price Range: RM416 - RM655 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Mainstay Suites 2.5*
Number of rooms: 67
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Also Known As:
Mainstay Suites Hotel Port Saint Joe
Mainstay Port Saint Joe
Mainstay Suites Port Saint Joe
Port Saint Joe Mainstay
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Questions & Answers

Here's what travellers have asked, with answers from Mainstay Suites staff and other travellers.
8 questions
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Crown Point, Indiana
over a year ago
Griffin, Georgia
1 month ago
Leesburg, Florida
over a year ago
Marietta, Georgia
over a year ago

See all questions (8)

Questions? Get answers from Mainstay Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to Port St. Joe, FL”
 of 5 bubbles 401evansk, 5 Mar 2017 | Read review
“well designed, very comfortable”
 of 5 bubbles steven32937, 2 Mar 2017 | Read review
“Ask for a room with a balcony.”
 of 5 bubbles Eulalia_3, 5 Jan 2017 | Read review
“Has elevator, so any room is acceptable.”
 of 5 bubbles donnanwill, 31 Dec 2016 | Read review
“First floor rooms best with pets!”
 of 5 bubbles jnbGeorgia, 29 Dec 2016 | Read review
5 of 5