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The Holiday Inn in Port St. Lucie is a great, inexpensive place to hang your hat if you're heading out to Jensen Beach or Hutchinson Island. Most of the place is classic Holiday Inn...comfortable rooms, good service, friendly staff. But the pool! Ahh, there aren't...More
Suffering from Hurricane Irma and tried many hotels for 50 miles to no avail. Even a few that had rooms but with no compassion that would not allow dogs. This even after I mentioned my wife had surgery recently.
Tried this hotel and they were...More
1 Thank richardkH7749XB
Response from Justin P, Front Office Manager at Holiday Inn Port St. LucieResponded 14 September 2017
Thank You for being an IHG Member!
I was sorry to hear you had so much trouble finding a room for your family. I find it abhorable that anyone would turn people away in the middle of a natural disaster because of pets.
Front desk gentleman “Daniel” was very helpful, courtesy, and friendly. The security ‘Keith’ made sure our stay was safe. At night he escorted me to retrieve belongings from my vehicle, and assisted with directions for save family friendly eateries.
Room was almost OK. Musty smell prevailed throughout our visit. Clothes hanging in the little closet area were damp. Phone did not work initially, tech came and swapped out phones in a jiffy. Ice machine on 5th floor did not work throughout our three day...More
Hotel right on Federal Highway, about four miles off the Parkway. We were visiting friends in PSL, so this was a reasonable property that was pet friendly. Checkin was quick, and were were given a second floor pet suite, next to the stairway, for easy...More
Response from Sonia R, Director of Sales at Holiday Inn Port St. LucieResponded 26 April 2018
Thank you for taking time to share your experience with us. We are sorry to hear that you did not fully enjoy your time in our hotel and apologize if some of our amenities and services fell below your expectations. We take comments...More