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Comfort Suites Downtown

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Comfort Suites Downtown
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404 Reviews from our TripAdvisor Community

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Showing 390: English reviews
Whistler, Canada
Reviewed 11 December 2015

Perfect location for fort and historic district. Large, comfortable rooms and decent breakfast. Common areas could use some touch ups but overall a good choice. Close to lots of restaurants and tourist attractions.. Great bakery right across the street. Would definitely choose again.

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Helpful?
1Thank cynthia l
ComfortSuitesDTStA, Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to post about your stay with us! We're glad our location helped you so much during your stay! We love where we are, right in the heart of this beautiful city! It is very nice of you to share your experience with other travelers coming to the area. We appreciate the feedback you have...

Ocala, Florida
Reviewed 7 December 2015

Rooms are actually a mini suite with a couch, desk, microwave and small fridge. Room was clean and well appointed. Full hot breakfast with a waffle maker in a very nice breakfast room. We aqcutally used the breakfast room one night with two other couples for a game of Mexican Train.USA today free every morning. The location is great, only...

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Helpful?
1Thank Daddstein
ComfortSuitesDTStA, Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to share your experience with other travels! We are happy you liked our breakfast selection, a lot of time goes in to researching and hand selecting the offering we have! Isn't the suite great, so much extra room! We absolutely love our location and think it's one of the best aspects of our property!...

Orlando, Florida
Reviewed 2 December 2015

I have stayed here before but not since the revamp of the hotel. I never had an issue with this hotel, Staff was friendly and very helpful. They were able to get me into my room quikly, despite a full house previous night. Room was clean, room enough for my mother, who is has her wheelchair with her. Comfort Suites...

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Helpful?
Thank pmularz841
ComfortSuitesDTStA, Manager at Comfort Suites Downtown, responded to this review

Thank you very much for this very well thought out review, we appreciate you sharing your thoughts with future travelers. I'm glad you enjoyed your stay with us! As for the carts, I am very sorry they were left in the hall that is not our normal policy. I was off that day and came in the next morning and...

Leesburg, Florida
Reviewed 30 November 2015 via mobile

When I pulled down the comforter to get into our bed there was dried blood on our sheets. I called the lobby and they asked us to come down and get new sheets. I told them they needed to bring them up to us and what size bed we had. They brought us up the wrong size sheets. THEN, in...

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Helpful?
Thank ReginaFalangyy
ComfortSuitesDTStA, Manager at Comfort Suites Downtown, responded to this review

Hello, I am sorry to hear you had a negative experience with us! This is not our normal standard by far. We recently (in the past 24 hours) have revamped our team of room attendants as we found that some members of our team were not meeting our high level of standards. We apologize for the inconvenience and hope that...

Orange Park, Florida
Reviewed 28 November 2015

This hotel is a short walking distance to the historic district so very convenient to St. Augustine attractions. This is one of the primary reasons we selected it. It was recently renovated but had some issues like missing closet door, towel rack falling off the wall, unsecured toilet, etc. The morning of checkout we were unable to get back into...

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Helpful?
Thank Kathy K
ComfortSuitesDTStA, Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to review our hotel; I wanted to let you know the Hot Tub is heated, the desk agent was most likely referring to the pool not being heated. Sorry for the confusion there. Some suites do have a Jacuzzi tub option for an upgrade if that's something you prefer in the future. We actually...

Ashford, United Kingdom
Reviewed 27 November 2015

A nice hotel in good location. It was just across the road from the Old Town Trolly ,stop and only a short walk to the downtown shops, restaurants and attractions.The rooms were clean and comfortable and the reception staff very friendly and helpful and gave good advice on the area and restaurants.

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Helpful?
Thank Mal033
ComfortSuitesDTStA, Manager at Comfort Suites Downtown, responded to this review

Thank you so much for reviewing our hotel here, were glad you liked your stay! I'll be sure to let the reception staff know how helpful they were to you! It makes there day to be able to help a guest experience our beautiful city! Your review will be a big help for future travelers looking for a place close...

Miami, Florida
Reviewed 19 November 2015

While traveling with a friend in a kind of "let's scape from the kids trip" we made it to st agustine. After 10,30pm we decided to call hotels.com to find a place to sleep... So that is how we get this place. Steve, the concierge of this tiny place was the most warm and nice person to talk over the...

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Helpful?
Thank Daniela V
ComfortSuitesDTStA, Manager at Comfort Suites Downtown, responded to this review

I believe you selected the wrong hotel to review, we don't have an employee named Steve, and we have breakfast every morning from 7am-10am. Travis Moore Operations Manager

Vero Beach, Florida
Reviewed 7 November 2015

St. Augustine is full of bad overpriced hotels. This one is priced along w/ others but is pretty decent and is close to Olde Towne. If you don't mind walking for 10 minutes, it's in a great spot. You don't need to drive and pay for parking if you are willing to walk a quarter of a mile. I've stayed...

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Helpful?
Thank Kenneth N
ComfortSuitesDTStA, Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to write this first hand and honest experience! This will be greatly appreciated by future travelers. We are glad you have enjoyed your stays with us, and cannot wait until your next one! If you aren't already a choice privileges member, get signed up! You'll want to be earning points at all of the...

Spring Hill, Florida
Reviewed 5 November 2015

The hotel is a little North of the action by about 3 blocks but still in the heart of things. I found in unusual that the hall ways were not air conditioned..Rooms were clean and neat and bed was comfortable. We were on the 2nd floor and of course the hotel was no smoking, the 3rd and 4th floor rooms...

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Helpful?
Thank Vern O
ComfortSuitesDTStA, Manager at Comfort Suites Downtown, responded to this review

Thank you for writing a review on us! We appreciate all the constructive feedback! We actually just ordered a new tool to help us clean the roof, so next time you stay with us you won't have to worry about that! We will continue to enforce our completely non smoking policy as best we can to prevent this from happening....

Lansing, Michigan
Reviewed 31 October 2015 via mobile

This hotel is in a great location, within walking distance to most all downtown attractions. The rooms were nice & look to be recently updated! Morning breakfast was very good also, much better than the last comfort suites we stayed at! Thanks for another great stay!

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Helpful?
Thank littlelisa291
ComfortSuitesDTStA, Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to write this great review of our property! I'm so happy you had a great time and loved our location! That is one of the things people love about us! We can't wait till you come back to St. Augustine to stay with us! Have a wonderful day! Travis Moore Operations Manager

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Amenities

Highlights
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Breakfast Available
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Comfort Suites Downtown

Address: 42 San Marco Avenue, St. Augustine, FL 32084
Region: United States > Florida > St. Augustine
Price Range: RM506 - RM1,236 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Downtown 2.5*
Number of rooms: 51
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Also Known As:
Comfort Suites Downtown Hotel Saint Augustine
Downtown Comfort Suites
Comfort Suites Saint Augustine
Saint Augustine Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Downtown staff and other travellers.
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Panama City, Florida
8 months ago
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Miami, Florida
over a year ago
Miami, Florida
over a year ago

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Questions? Get answers from Comfort Suites Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Verify that you can get hot water.”
office0729, 20 Mar 2017 | Read review
“All rooms are the same.”
DodgerBlue3, 25 Jan 2017 | Read review
“3rd floor seemed quiet”
mbanksafwonline, 16 Dec 2016 | Read review
“Top Floor away from ice machine, elevator and at the end of the hallway.”
Poeco, 15 Dec 2016 | Read review
“Ask for room with balcony”
sam55TaylorsvilleNc, 2 Oct 2016 | Read review
5 of 5