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Comfort Suites Downtown

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Comfort Suites Downtown
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397 Reviews from our TripAdvisor Community

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Showing 383: English reviews
Reviewed 12 October 2015 via mobile

This is a really nice Hotel right near downtown. Within walking distance to all the sights downtown. Hotel is really clean. I had no problems with any staff. The gentleman that checked us in was very friendly. Room was nice. Breakfast was average. Nice place, nice price.

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Helpful?
Thank Ron H
Courtyard32258, Manager at Comfort Suites Downtown, responded to this review

Thank you for staying with us at Comfort Suites. We are currently changing our management team and we are making an effort to respond to all reviews. We hope you had a great time and we look forward to seeing you stay with us in the future Kind Regards Comfort Suites Management.

Adelaide, Australia
Reviewed 11 October 2015 via mobile

Lovely hotel , good service beautiful big rooms and king size bed . Very good walking distance to everything in St Augustine . Very happy with our stay . There is a lovely big swimming pool , large lobby area with big screen TV while you wait . Breakfast us simple but was included .

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Thank theDteam
Courtyard32258, Manager at Comfort Suites Downtown, responded to this review

Thank you for staying with us at Comfort Suites. We are currently changing our management team and we are making an effort to respond to all reviews. We hope you had a great time and we look forward to seeing you stay with us in the future Kind Regards Comfort Suites Management.

Raleigh
Reviewed 11 October 2015 via mobile

We stopped in St Augustine's for a couple nights. We checked in around 7:00 and stood there for several minutes before we were greeted. The elevators are super slow, but there is easy stair access if you are able. We stayed in a king size room with jacuzzi tub. We didn't use the jacuzzi, because it didn't look clean, but...

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Thank hoppernc
Courtyard32258, Manager at Comfort Suites Downtown, responded to this review

Thank you for staying with us at Comfort Suites. We are currently changing our management team and we are making an effort to respond to all reviews. We hope you had a great time and we look forward to seeing you stay with us in the future Kind Regards Comfort Suites Management.

Reviewed 6 October 2015

We stayed at this hotel for my sister's Bachelorette weekend. I reserved the room using one credit card and then paid with a different card at check-in. The hotel charged both of my cards $228. When we checked out I asked if I could pay cash for the room. The attendant said yes, they would remove the initial charge from...

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1Thank hkchallet
Courtyard32258, Manager at Comfort Suites Downtown, responded to this review

Thank you for staying with us at Comfort Suites. We are currently changing our management team and we are making an effort to respond to all reviews. We hope you had a great time and we look forward to seeing you stay with us in the future Kind Regards Comfort Suites Management.

Orlando, Florida
Reviewed 2 October 2015

We booked this place because of the amenities, especially the fact that they issued trolley passes. We stood at the front desk for an eternity waiting for a staff member to issue our trolley passes. When he was unable to work the computer efficiently, he told us we were better off to walk there and purchase them. When we did...

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Helpful?
Thank DonnaMoore123
Courtyard32258, Manager at Comfort Suites Downtown, responded to this review

Thank you for staying with us at Comfort Suites. We are currently changing our management team and we are making an effort to respond to all reviews. We hope you had a great time and we look forward to seeing you stay with us in the future Kind Regards Comfort Suites Management.

South Daytona, Florida
Reviewed 27 September 2015

The Comfort Suites is a short walk from St. George Street and conveniently located to all the attractions in the Historic District of St. Augustine! The prices are reasonable as compared to the many B & B's in the area. They offered free breakfast of eggs, sausage,cereals, muffins and make your own waffles to name a few. They also had...

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1Thank GrandmaPoppy
Courtyard32258, Manager at Comfort Suites Downtown, responded to this review

Thank you for staying with us at Comfort Suites. We are currently changing our management team and we are making an effort to respond to all reviews. We hope you had a great time and we look forward to seeing you stay with us in the future Kind Regards Comfort Suites Management.

Odessa
Reviewed 24 September 2015 via mobile

We generally enjoyed our stay here. The beds were ok. The shower is designed for someone short. I was looking down at the shower head which made it awkward to wash my hair. The breakfast is ok. Coffee tasted horrible. Waffles were good. Sausage and eggs looked gross. Considering they are made with a microwave I didn't expect much. They...

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1Thank Brian S
Courtyard32258, Manager at Comfort Suites Downtown, responded to this review

Thank you for staying with us at Comfort Suites. We are currently changing our management team and we are making an effort to respond to all reviews. We hope you had a great time and we look forward to seeing you stay with us in the future Kind Regards Comfort Suites Management.

Cairo, Georgia
Reviewed 17 September 2015

Wifi was not available in our room. When we asked about it the staff was very rude and gave us a phone number (that didn't even work) for the internet service provider and said we could call and fix it ourselves. We went round and round about that, we were not going to fix it ourselves. Finally the staff admitted...

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1Thank Shawnee75
Courtyard32258, Manager at Comfort Suites Downtown, responded to this review

Thank you for staying with us at Comfort Suites. We are currently changing our management team and we are making an effort to respond to all reviews. We hope you had a great time and we look forward to seeing you stay with us in the future Kind Regards Comfort Suites Management.

West Palm Beach, Florida
Reviewed 6 September 2015 via mobile

Arrived before check in and got a room right away. Front desk customer service was great and lobby nice. Room was great value, stayed at the end of the hall on the 4th floor. Room seemed recently renovated. Nice decor, cold ac, spacious clean room, mini fridge and microwave. Only complaints were slightly low water pressure in the shower ,...

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Helpful?
1Thank Kspahl
Shefali P, Director of Sales at Comfort Suites Downtown, responded to this review

Thank you for taking the time to complete this survey. We are delighted that you enjoyed your stay with us. We are also proud of our wonderful location and glad you found it convenient. We hope you will visit us again in the near future. Have a wonderful day!

Jacksonville Beach, Florida
Reviewed 2 September 2015

At first I had a great experience then Saturday night The room Across 305 Had the hallway smelling of marijuana strong to then I had my trash out fo housekeeping and they kicked it all over the hallway.Then proceeded to mess with my door looking in my peephole trying to open it and smashed pizza all over the door frame...

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5Thank Debbie G
Shefali P, Director of Sales at Comfort Suites Downtown, responded to this review

We did have several employees go up to the room and witness the smell and also found ashes. We charged you because our policy was broken and that was acknowledged at check in. We know you are not happy but hope you can understand our position.

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Amenities

Highlights
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Breakfast Available
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Comfort Suites Downtown

Address: 42 San Marco Avenue, Saint Augustine, FL 32084
Region: United States > Florida > Saint Augustine
Price Range: RM626 - RM1,426 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Downtown 2.5*
Number of rooms: 51
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Also Known As:
Comfort Suites Downtown Hotel Saint Augustine
Downtown Comfort Suites
Comfort Suites Saint Augustine
Saint Augustine Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Downtown staff and other travellers.
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Panama City, Florida
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Miami, Florida
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Questions? Get answers from Comfort Suites Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are the same.”
 of 5 bubbles DodgerBlue3, 25 Jan 2017 | Read review
“3rd floor seemed quiet”
 of 5 bubbles mbanksafwonline, 16 Dec 2016 | Read review
“Top Floor away from ice machine, elevator and at the end of the hallway.”
 of 5 bubbles Poeco, 15 Dec 2016 | Read review
“Ask for room with balcony”
 of 5 bubbles sam55TaylorsvilleNc, 2 Oct 2016 | Read review
“There are no pretty views it's on a main street which is good for all the touristy stuff'”
 of 5 bubbles BarefootBeachcomber, 25 Sep 2016 | Read review
5 of 5