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Comfort Inn & Suites

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Comfort Inn & Suites
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582 Reviews from our TripAdvisor Community

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Showing 567: English reviews
Green Bay, Wisconsin
Reviewed 29 August 2015 via mobile

This was a fantastic hotel for the price. Conveniently located just off the highway but tucked behind the gas station, which makes it convenient to pick up supplies. Food can be delivered to the hotel from local resturants.

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Helpful?
Thank Jeremy L
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Jeremy, THANK YOU very much for taking time to write this review. It was our pleasure to service you. Thank you for giving details on local eatery and delivery. We hope you will back again very soon. Thank you for recommending our hotel to other guests. Sincerely, Mac Jerry, General Manager, 904-824-0355

Orlando, Florida
Reviewed 24 August 2015

Conveniently located and reasonably priced. Excellent breakfast options. The seperate room for the bedroom allowed for sleeping while others were still up watching TV. Easy in and out to historic St. Augustine and situated right across the street from the outlet mall. Very friendly staff.

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Helpful?
Thank Dennis W
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Dennis, Thank you for taking time to write this review. This means a lot to us. Yes, the room suites (with two TV's) are very convenience if somebody want watch late, we are glad you picked this suite. Thank you for your comments on the facility and staff. We appreciated for recommending our hotel and look forward to welcoming...

Reviewed 23 August 2015 via mobile

Honestly, the worst place I've ever seen or stayed at in my life. If it wasn't so late, and we didn't have children, I'd stay in my car before I stayed here. The General Manager and the maintenence team need to be written up or fired. It's painfully obvious no one cares about the customers experience. Today is our first...

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Helpful?
3Thank Thomas D
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Thomas, Please accept my sincere apology for your inconvenience and any frustration this may have caused you. All guest complaints were taken seriously, and we want to assure you that the problem you bought to our address addressed. I am confident that a future visit to our hotel will better reflect our commitment to customer satisfaction. Sincerely, Mac Jerry,...

Reviewed 20 August 2015 via mobile

Lovely hotel, spacious, clean, safe also in room and bar fridge. There for two days and this is the first time we didn't receive room service. All good though! Air conditioner excellent. It is located in an awkward spot so if you are trying to find it, look for the Shell Service Station and drive as if entering the service...

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Helpful?
Thank Lynn C
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Lynn, Truly appreciated for your feedback. My sincere apologies for missing service for first night. We are extremely happy you had a Extremely Comfortable stay. We hope you will be back again very soon, Sincerely, Mac Jerry, General Manager 904-824-0355

Miami, Florida
Reviewed 13 August 2015

We had an excellent stay,it is a place to return.The man at the desk, Mr.Joe,was a wonderful and friendly.He is very professional in his work.The room was very spacious,the bed was very comfortable.We recommend this hotel,so thanks to all staff, thanks Joe.Thanks my God.

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Helpful?
Thank plaza6403
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Plaza6403, THANK YOU for your valuable time to write this feed, your feedback means a lot to us. Thank you for your comments on Mr. Joe and hotel. We appreciated your comments and Thank you for recommending our hotel We look forward to service you again very soon, Sincerely, Mac Jerry, General Manager 904-824-0355

Keystone Heights
Reviewed 11 August 2015 via mobile

I recently stayed here on business and I must say this is one of the cleanest establishments I've stayed at in a while The rooms were very spacious, TVs very perfect, the beds had very new looking sheets and were very comfortable. The staff was also great and accommodated us with anything we need. I would definitely recommend this hotel...

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Helpful?
Thank gatorboy1983
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for your detailed feedback review. I will share your comments with my entire staff. Thank you for recommending our hotel and your willingness to comeback again. We look forward to welcoming you back again, Sincerely, Mac Jerry, General Manager 904-824-0355

CT
Reviewed 9 August 2015

We loved many things about this hotel....the location, the price, the quality. We had the suite which was larger than expected and there was a tv in each section which was great for us since my hubby and I don't like to watch the same things. It was a 12 minute ride to the beach (which was lovely) and having...

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Helpful?
Thank Tasco1023
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Tasco1023, Truly appreciated for your kind feedback. Thank you for your comments "Great Job", we are blessed we have a good team and do our best to keep up the things. Thank you again for your comments, we hope you will be back again very soon, Sincerely, Mac Jerry, General Manager 904-824-0355

Rockaway, New Jersey, United States
Reviewed 8 August 2015 via mobile

My husband, daughter and I stayed here after a long day's driving on August 6th. The woman at the desk, Hope, was extremely helpful to me and set up our reservation with no problems. We arrived at about 10 pm, and when I walked in she greeted me with a smile and had our reservation ready in no time. The...

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Helpful?
1Thank Dani B
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear Dani, Thank you for your detailed feedback and truly appreciated for your comments on employee Hope, facility and our service. We are extremely delighted you had a great stay and Thank you for your willingness to comeback again. We hope you will be back again very soon, Sincerely, Mac Jerry, General Manager 904-824-0355

Lakeland, Florida
Reviewed 2 August 2015

Beautiful hotel, very clean, great size room, very comfortable bed, nice bathroom, excellent breakfast, didn't use the pool. Complimentary van to historic down town. walking distance to downtown. parking 10.00 a day, cheaper than most other places. Enjoyed my stay

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1Thank Sheila F
Reviewed 28 July 2015 via mobile

Hotel is located behind Dairy Queen off of I -95. Close to the outlet malls. Very clean. Room was updated and spacious. Bed was very comfortable. Staff was nice. Bathroom was clean and large. We will def stay again. The price was very reasonable. About 10 mins to all attractions.

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Helpful?
1Thank S-K-Connell
General_Manger_FLB21, General Manager at Comfort Inn & Suites, responded to this review

Dear S-K-Connell, Truly appreciated for your valuable time to give this feedback. Thank you for your comments on our staff , bathroom and comfortable beds. Thank you for recommending to other guests and we look forward to welcoming you back again very soon. Sincerely, Mac Jerry, General Manager 904-824-0355

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast included
  • Laundry Service
  • Breakfast Available
  • Meeting Rooms
Official Description (provided by the hotel)
St. Augustine Comfort Inn & Suites is a AAA approved Three Diamond rated, Indoor hotel with spacious Standard rooms and Suites. We offer Free HOT deluxe breakfast & Wi-Fi. Conveniently located off of I-95 & State Road 16 and Just minutes away to Outlet Malls, Historic downtown, Beaches, World Golf Village, Imax Theater, Flagler College, and St. Augustine Lighthouse & Museum. Friendly staff and very clean rooms. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 2367 State Road 16, Saint Augustine, FL 32084
Region: United States > Florida > Saint Augustine
Price Range: RM491 - RM910 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 54
Reservation Options:
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Saint Augustine
Comfort Inn Saint Augustine
Country Inn Saint Augustine
Saint Augustine Country Inn
Hotel Style:
#9 Business Hotel in Saint Augustine
#14 Family Hotel in Saint Augustine
#16 Romantic Hotel in Saint Augustine
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
18 questions
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7 months ago
Pewaukee, Wisconsin
8 months ago
11 months ago
tallahassee
over a year ago

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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are very roomy...”
 of 5 bubbles jesus12017, 23 Jan 2017 | Read review
“Go elsewhere!!!!”
 of 5 bubbles 810ginnyc, 22 Jan 2017 | Read review
“I always request a ground floor room that is not close to elevator or ice machine.”
 of 5 bubbles 334tishs, 18 Jan 2017 | Read review
“Extremely clean and friendly”
 of 5 bubbles margaretwF1553TE, 7 Jan 2017 | Read review
“Right off of I-95 and about a two minute or $10 Uber ride from the Saint Augustine beach area.”
 of 5 bubbles dwaynem2017, 2 Jan 2017 | Read review
5 of 5