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Quality Inn Outlet Mall

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Quality Inn Outlet Mall
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268 Reviews from our TripAdvisor Community

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Showing 242: English reviews
Saint Augustine, Florida
Reviewed 5 days ago NEW

Wow, This place has changed so much. It has been completely renovated. New tile flooring, paint, vanities and has a great breakfast. The staff was excellent and Erica at check in was so sweet and made my family feel right at home. We seen her again in the morning before check out and always seemed to have a great smile...

Thank mgblessed
Richmond, Virginia
Reviewed 1 week ago via mobile

On way to Florida we had a 1 nite stay. Rooms have been renovated recently and has tiled floors. However with 2 queen beds and no rug between those cold floors I was not happy nor was hubby! Breakfast next morning had no one watching items available and many guests were not happy. A guest went to desk clerk just...

Thank pkg57
Ellicott City, Maryland
Reviewed 1 week ago via mobile

We arrived late but everything was ready us. The room was clean and comfortable and we enjoyed our stay. It would be nice if there was a safe in the room but I would definitely recommend for your stay in St Augustine. The tour train stops right at the front door.

1Thank tommyboy3725
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for staying with us!! We are extremely happy that you had a great time visiting St.Augustine & staying with us.

Florida Keys, Florida
Reviewed 1 week ago

Room was pleasant but the desk chair was in very bad shape. I informed the desk that it Needs to be replaced and he responded it will be as a remodel is in progress. However, it should not have been in an occupied room to begin with. Unfortunately, access to and from this location is difficult. You have to be...

Thank Chuck G
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for staying with us & your comment. We are in the process if replacing all desk chair.

Bristol, Tennessee
Reviewed 2 weeks ago

Very clean. Very quiet. Had several restaurants around. And it was next to outlet mall.Hot breakfast was very appealing. Biscuits and gravy and eggs. Also could make your own pancakes. We stopped one night on the way home to Virginia from Lake Okeechobee. I would stay again.

Thank sherry t
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you so much for selecting our hotel! We are thrilled to hear that you enjoyed our freshly made pancakes. Nextime your in try our fresh waffles they are amazing too.

Reviewed 2 weeks ago via mobile

The rooms were spacious and seemed recently updated. Clean and breakfast was good. We were in tow to see relatives and this hotel is convenient to downtown yet just off the interstate. Next door are the outlets so we will visit there before we leave.

Thank Dayle R
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

I'm glad to hear you had a wonderful time visiting St. Augustine & yes we our centrally located & appix 5 miles from historic St. Aug, PGA hall of fame & the outlet mall.

Reviewed 4 weeks ago via mobile

Very quiet, clean room, good quality all around, excellent value, great hot breakfast with several choices. Readily accessible from I 95. Staff was pleasant and helpful. Had no issues whatsoever. Very positive experience.

Thank David W
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for your kind words!! Our staff main goal is to make sure each & every guest feels welcomed & have a wonderful stay.

Reviewed 8 January 2017 via mobile

This is a nice hotel with recently refurbished rooms. We especially appreciate the kindness of Mike at the front desk. He was able to switch us from an upstairs room to one downstairs since there is no elevator. This was very important to us since my husband has feet problems and neither one of us is in the best of...

Thank Teach2017
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for staying with us & your kind words. We try our best to accommodate each guest needs to the best of our ability. Thank you again & hope to see you soon in this beautiful city.

Fort Myers, United States
Reviewed 11 December 2016

This was our third time to St Augustine. First reason, to see the city and enjoy the amenities that EVERYONE has raved about. Our secondary reason was to play golf at Royal St Augustine Golf Course, just down the street from the Quality Inn. We found the Quality Inn just off the 75 exit to the north entrance St Augustine....

Thank Elizabeth F
Silva, Missouri
Reviewed 2 December 2016

It was a nice clean room with a refrigerator and microwave. They had good service and I enjoyed the staff. They set us up with a trolley that pick us up each morning took us to old town then brought us back in the evening. Rob was the driver of the trolley and he was very helpful. He had nice...

Thank Bonnie224T

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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn Outlet Mall

Address: 2310 State Road 16 & I-95, Saint Augustine, FL 32084 (Formerly Quality Inn Saint Augustine)
Region: United States > Florida > Saint Augustine
Price Range: RM365 - RM624 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Outlet Mall 2.5*
Number of rooms: 48
Reservation Options:
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Also Known As:
Saint Augustine Holiday Inn
Holiday Inn Saint Augustine
Hotel Style:
#14 Business Hotel in Saint Augustine
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Outlet Mall staff and other travellers.
1 question
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Tallahassee, Florida

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Questions? Get answers from Quality Inn Outlet Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not easy to access if St Augustine sights are your reason for the trip”
 of 5 bubbles chuckg83, 7 Feb 2017 | Read review
“We had smoking room, but there was no odor.”
 of 5 bubbles sherryt132, 5 Feb 2017 | Read review
“All rooms remodeled - our AC was the best we have had in 114 and 112.- right next to pool on first floor rear.”
 of 5 bubbles elizabethfF4831ZG, 11 Dec 2016 | Read review
“first floor rooms let you park by your room - outside entry”
 of 5 bubbles beachgamarti, 29 Sep 2016 | Read review
“If traveling alone, a second floor room might feel safer since lower level is ground level with walking traffic in front of windows.”
 of 5 bubbles 847lynned, 18 May 2016 | Read review
5 of 5