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Quality Inn Outlet Mall

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283 Reviews from our TripAdvisor Community

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Showing 257: English reviews
Reviewed 5 February 2017 via mobile

The rooms were spacious and seemed recently updated. Clean and breakfast was good. We were in tow to see relatives and this hotel is convenient to downtown yet just off the interstate. Next door are the outlets so we will visit there before we leave.

1Thank Dayle R
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

I'm glad to hear you had a wonderful time visiting St. Augustine & yes we our centrally located & appix 5 miles from historic St. Aug, PGA hall of fame & the outlet mall.

Reviewed 20 January 2017 via mobile

Very quiet, clean room, good quality all around, excellent value, great hot breakfast with several choices. Readily accessible from I 95. Staff was pleasant and helpful. Had no issues whatsoever. Very positive experience.

Thank David W
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for your kind words!! Our staff main goal is to make sure each & every guest feels welcomed & have a wonderful stay.

Reviewed 8 January 2017 via mobile

This is a nice hotel with recently refurbished rooms. We especially appreciate the kindness of Mike at the front desk. He was able to switch us from an upstairs room to one downstairs since there is no elevator. This was very important to us since my husband has feet problems and neither one of us is in the best of...

Thank Teach2017
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for staying with us & your kind words. We try our best to accommodate each guest needs to the best of our ability. Thank you again & hope to see you soon in this beautiful city.

Fort Myers, United States
Reviewed 11 December 2016

This was our third time to St Augustine. First reason, to see the city and enjoy the amenities that EVERYONE has raved about. Our secondary reason was to play golf at Royal St Augustine Golf Course, just down the street from the Quality Inn. We found the Quality Inn just off the 75 exit to the north entrance St Augustine....

1Thank Elizabeth F
Silva, Missouri
Reviewed 2 December 2016

It was a nice clean room with a refrigerator and microwave. They had good service and I enjoyed the staff. They set us up with a trolley that pick us up each morning took us to old town then brought us back in the evening. Rob was the driver of the trolley and he was very helpful. He had nice...

Thank Bonnie224T
Reviewed 30 November 2016 via mobile

Hotel is wonderful doing a amazing job with renovation especially the wood looking new tiles. Hotel is close to beach & downtown & my wife loved that the hotel is next door to outlet mall perfect for Christmas shopping.

Thank Dan A
Reviewed 30 November 2016 via mobile

Was very happy with my services all the time I was here. Karina was the best person to help me out.Awesome woman. Rooms were clean and sanitize. Thanks again for your time.Stay Blessed. Kristina Rodriguez

Thank Kristina R
St. Augustine, Florida
Reviewed 30 November 2016

Came in and Mike was their to greet me he was very courteous and was quick to check me in he even told me the breakfast times and wifi password the room was clean and had no smell i woke up early and a fresh pot of coffee was done even though i was early for breakfast was a good...

Thank kenshinx2011
Reviewed 27 November 2016 via mobile

Hotel was extremely clean and the staff was amazing. Only issue was neighbors but that isn't the hotel's problem. Great breakfast and even fresh brownies during the day. Literally right next to the outlets....Recommend highly

Thank Courtney N
Reviewed 3 November 2016 via mobile

My daughter and I arrived there on a Saturday evening (reservations were made) for only one night. We were greeted, our questions were answered in a friendly and helpful manner. This was the most pleasant motel attendant I have encountered in a very long time. If/when I visit St Augustine again, I will return here.

2Thank Yvonne H
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for staying with us & we are extremely happy to hear that you enjoyed your stay with us.

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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come stay at the Quality Inn outlet mall & get a feel for the old city charm, breathtaking beaches, historic sites, Outlet Mall & World golf Village. This hotel strives on Customer Service and has all the features & amenities you are looking for. Our hotel is centrally located within 5 to 10 minutes from St. Augustine attractions including Historic Downtown St. Augustine, The Fountain of Youth, Flager College, Ponce De Leon Bike trail, St. Augustine Alligator Farm, World Golf Village, St.John County Convention Center. Anastasia State Park, Outlet Mall. St.Augustine is an unforgettable place & you can easily experience all the "ancient city" has to offer at the Quality Inn Outlet Mall located next to 300 Outlet Mall Stores and I-95. This hotel is located in St. Augustine and is 5 miles from the historic District. ... more   less 

Additional Information about Quality Inn Outlet Mall

Address: 2310 State Road 16 & I-95, St. Augustine, FL 32084 (Formerly Quality Inn Saint Augustine)
Region: United States > Florida > St. Augustine
Price Range: RM357 - RM629 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Outlet Mall 2.5*
Number of rooms: 48
Reservation Options:
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Also Known As:
Saint Augustine Holiday Inn
Holiday Inn Saint Augustine
Hotel Style:
#6 Best Value Hotel in St. Augustine
#14 Business Hotel in St. Augustine
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Outlet Mall staff and other travellers.
1 question
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Tallahassee, Florida

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The first floor just unload to room”
karynas2013, 21 Apr 2017 | Read review
“all rooms are good and quiet”
amrikk, 19 Apr 2017 | Read review
“I like 1st floor as it is easy for loading and unloading car.”
O1408XYjimw, 4 Apr 2017 | Read review
“Good quality/price”
ricliz, 3 Apr 2017 | Read review
“No elevator, so ask for ground-floor room if needed.”
indianahomeguy, 5 Mar 2017 | Read review
5 of 5