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Quality Inn Outlet Mall

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Quality Inn Outlet Mall
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259 Reviews from our TripAdvisor Community

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Showing 235: English reviews
Melbourne Beach, Florida
Reviewed 23 December 2014

This hotel was a pleasant surprise as our plans had to change due to sick grandbabies. Originally we were to stay downtown so we could take advantage of the sites and decorations in the historic city. So last minute changes left us with reservations at the Quality Inn on hwy16 by the outlets. Only negative is that I could not...

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Helpful?
Thank Patricia M
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

I'm so glad you had an excellent stay at our hotel with your family. St. Augustine is a beautiful city to visit with family & create beautiful memories. See you next time!

Greensboro, North Carolina, United States
Reviewed 16 December 2014

Was driving to Orlando, got tired and had to pull over and find a room for the night. Check-in/check out was fine, the employees were very friendly. The room was spacious and included a fridge, microwave and a small table with chairs for dining. It was clean and the shower was nice. The bathroom sink was kind of unpleasant and...

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2Thank Shofie R
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Our hotel tries to give you the best quality of food, service with the most amenities for the price. I hope you will stay with us again!

White Plains, New York
Reviewed 14 December 2014 via mobile

Our last night of a 19-day road trip, my wife and I were greeted by a smiling and accommodating clerk, Cheri, who could not have been more helpful. On our getaway morning, Rachel was on the desk with the same welcoming smile attitude and, once again, there was "workaholic" Cheri, tending to the breakfast area wearing the same wide smile....

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Helpful?
Thank Larry T
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for recognizing & appreciating everything we do. Cheri, Rachel & our team will Be very happy we made your stay more pleasant. See you next time!

Reviewed 14 December 2014

Clean, comfortable, good location. Cheri checked us in and she was so kind and full of helpful information. Near outlets and 95. Dated motel but in-room refrigerator and microwave. Full breakfast from 6 to 9:30.

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Helpful?
Thank Jane T
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Our goal is to give the most for the money without sacrificing on service and quality. Thanks & hope to see you soon!

West Hempstead, New York
Reviewed 10 December 2014

We were greeted and taken care of immediatly. The gal at the desk helped us find Blondies diner,which turned out to be a good place to eat on the road. Very close to outlet mall. We had a lovely, large, clean room. Very nice breakfast. All and all a nice experience.

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Helpful?
Thank vegasgirl21
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for recognizing that we are conveniently located 5 min away from historic district & World Golf Village and next door to the Outlet Mall. Thank you again!

Reviewed 3 December 2014

Cheri was very pleasant, helpful & friendly. Our room was neat, clean & well-equipped. Good value for the money. Mita was very friendly & pleasant as well at checkout. We would use this Quality Inn again.

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1Thank felabby
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you so much for your wonderful review!!

Reviewed 1 December 2014

Room was clean. Front desk associate was very kind and helpful. She even remembered me the next day and asked about my event the night before upon check out!! Hotel is very close to shopping and 3 fast food places. Its only 13 to 15 min from historical area\fort.

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1Thank t3770mw
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

We try to recognize every guest and make them feel apart of our family. We are very pleased to hear you had a great stay with us.

Destin, Florida
Reviewed 1 December 2014

We chose Quality Inn Outlet Mall due to its proximity to our niece's home, its 3.5-star rating on TripAdvisor and its price (comparable to others in the area with only 2 or 2.5 stars). We arrived in the wee hours on Thanksgiving Day, and check-in took under 5 minutes. Since our card had already been charged, they simply handed us...

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Thank RainbowWrasse
Columbia, South Carolina
Reviewed 29 November 2014

Got in one evening. Tired. Registration was quick and efficient and the big surprise was a chocolate bar with our names on it!!! Nice touch and one I have never seen elsewhere.Desk clerk was extremely personable. Room was quiet and clean even though it was on first floor and opened onto parking lot. Food was usual Choice Hotel fare in...

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1Thank Robert P
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

We are thilled to hear that you enjoyed the chocolate bar. We truly believe it's the little Things you do that make every guest feel special & at home. Your feedback help us extremly. Thank you @ see u next time.

Sarasota, Florida
Reviewed 29 November 2014

First of all, I was greeted with a personalized chocolate bar when I checked in. Nice touch! The motel was clean, well-kept, well-maintained, and comfortable, inside and out. It's not new; probably built when Outlet Malls were first an attraction, and how long ago was that? Just an example - the popcorn ceiling was a renovation, replacing the fake wood...

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Helpful?
1Thank 123barn456
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for all the detailed information, it really helps other guest & Our hotel staff in regards to what the customer needs & how they view our hotel. We do have king rooms but they go very quickly, it's always best to make resv ahead of time. Thanks again for your kind words.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn Outlet Mall

Address: 2310 State Road 16 & I-95, Saint Augustine, FL 32084-0550 (Formerly Quality Inn Saint Augustine)
Region: United States > Florida > Saint Augustine
Price Range: RM348 - RM554 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Outlet Mall 2.5*
Number of rooms: 48
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Also Known As:
Saint Augustine Holiday Inn
Holiday Inn Saint Augustine
Hotel Style:
#14 Business Hotel in Saint Augustine
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Outlet Mall staff and other travellers.
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Tallahassee, Florida

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Questions? Get answers from Quality Inn Outlet Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms remodeled - our AC was the best we have had in 114 and 112.- right next to pool on first floor rear.”
 of 5 bubbles elizabethfF4831ZG, 11 Dec 2016 | Read review
“first floor rooms let you park by your room - outside entry”
 of 5 bubbles beachgamarti, 29 Sep 2016 | Read review
“If traveling alone, a second floor room might feel safer since lower level is ground level with walking traffic in front of windows.”
 of 5 bubbles 847lynned, 18 May 2016 | Read review
“Higher floors are quieter”
 of 5 bubbles 175kristenr, 11 Mar 2016 | Read review
“Only two floors - road/street noise won't be an issue.”
 of 5 bubbles bowiejohn2015, 8 Feb 2016 | Read review
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