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Ascend Collection Castillo Real

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Ascend Collection Castillo Real
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810 Reviews from our TripAdvisor Community

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Showing 790: English reviews
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Reviewed 3 days ago NEWvia mobile

Found this place on our way home from key west. What a great place! Right on the beach, nice pool, and friendly front desk. Our room was quite large and had a view of the ocean. We had a nice whirlpool tub in our room which made it very easy to relax after lots of driving. Also a great shower-...

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1Thank Mary B
Reviewed 3 days ago NEW

It was a nice experience location was great to the beach and the Town of St. Augustine The hotel was nice. We had a beautiful view of the ocean from our balcony The restaurant was also good we had a delicious breakfast..The room could have been a little more updated.

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Thank Kristine W
Florida
Reviewed 5 days ago NEW

Quiet nice hotel. Waking distance to the beach and with nice restaurants around. The room did have a view to street but a 2 minute walk and you find yourself in the beach. Quiet neighborhood. Bus stop at hotel in case you don't have a car to get to old town. Restaurant available in the hotel.

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1Thank SomosAsi
Adelheid S, General Manager at Ascend Collection Castillo Real, responded to this review

Dear SomosAsi, Thank you for staying with us at the Castillo Real and for sending in your review. We appreciate feedback from our guests. We are happy to hear that you enjoyed your stay, our fabulous location and the restaurant. We hope to see you again on your next visit to the area. Sincerely, Adelheid Salas

Charlotte, North Carolina, United States
Reviewed 1 week ago

Spent a few days in St. Augustine. Was glad we chose this hotel. The decor is great. The atmosphere is good. The front desk is courteous. They have Kerig coffee machines in each room. Loved waking up to a fresh cup! The rooms are well equipped and roomy. The beds are comfortable. The location is good being located within walking...

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1Thank Charmain D
Adelheid S, General Manager at Ascend Collection Castillo Real, responded to this review

Dear Charmain D, Thank you so much for your lovely review. I am thrilled to hear that you enjoyed the hotel, our fabulous location and the local attractions. We work very hard to ensure that our guests have a great stay with us. Thank you for staying with us and we look forward to seeing you on your next visit...

Lindenhurst, Illinois
Reviewed 2 weeks ago via mobile

My husband and I spent last night at the Castillo Real in Saint Augustine Beach. We reserved through Hotwire and got a fabulous deal. Hotel is beautifully appointed, upscale and about a half a block from the beach. They had an outdoor pool with hot tub. Our room based Oceanside had limited view of water. Staff was friendly and professional....

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Helpful?
Thank cyd_the_red
Adelheid S, General Manager at Ascend Collection Castillo Real, responded to this review

Dear cyd_the_red, Thank you for taking the time to send in your review. We appreciate feedback from our guests as it helps us to improve our services. I am happy to hear that you enjoyed your stay and we look forward to seeing you again. Sincerely, Adelheid Salas

new jersey
Reviewed 2 weeks ago

Got this via Expedia at a great price and was very pleased. Spotless, elegant, 1/2 block to beach, large and comfy room and great beds. Not your typical Holiday Inn One issue: During high season (Feb) the pool isn't heated. How stupid is that? I was there 2 days and saw 2 people total use it, only after sitting in...

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1Thank menckenman
Adelheid S, General Manager at Ascend Collection Castillo Real, responded to this review

Dear menckenman, Thank you for your comments. I am glad that you were pleased with your stay. We have not heated the pool as there are not many cold days here but may consider it for the future. I will pass along your comments to the owner of La Cocina, they are a fabulous spot and very popular with guests...

Fresno, California
Reviewed 3 weeks ago

Absolutely wonderful experience! Lovely accommodations and a world class restaurant! Our room was spacious and equipped with all the necessities. Our dinner at the restaurant was at the top of our list!

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1Thank 32414Traveler
Adelheid S, General Manager at Ascend Collection Castillo Real, responded to this review

Dear 32414Traveler, Thank you for taking the time to send in your review. We love getting feedback from our guests as it helps us to improve our services. I am happy to hear that you enjoyed your stay and were able to experience the restaurant, La Cocina, as well. We hope to see you soon. Sincerely, Adelheid Salas

Waterloo, Iowa
Reviewed 5 weeks ago

Stayed here 18-21 Jan. Just a short block off the beach. Rooms are large and clean, staff is great. Would stay here again on our next trip. Did not do the trolley tour but it does stop at the hotel. Spent some time on the beach which is just a few doors away from the hotel. Lots of things to...

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Thank Teehawk
Adelheid S, General Manager at Ascend Collection Castillo Real, responded to this review

Dear Teehawk, Thank you for taking time to write a review. We appreciate feedback from our guests as it helps us to improve our services. I am happy to hear that you enjoyed the room, our staff and fabulous location. St Augustine is a fun place to visit and we look forward to seeing you on your next trip. Sincerely,...

Florida
Reviewed 18 January 2017

Awesome! Very clean, very nice employees. We were very impressed with this hotels cleanliness and the employees. The hotel is beautiful as well. Just a very short walk to the beach and Salt Life restaurant.

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Thank smithrob26
Adelheid S, General Manager at Ascend Collection Castillo Real, responded to this review

Dear Smithrob26, Thank you so much for taking the time to write a review. We love getting feedback from our guests. I am happy to hear that you enjoyed the hotel, our terrific staff and great location. We work very hard to ensure our guests have a great experience. We hope to see you again! Sincerely, Adelheid Salas

Greenville, South Carolina
Reviewed 16 January 2017 via mobile

Real marble, are you fleepin' kiddin' me? An expansive room - endless French doors and balcony. An amazing marble and glass shower - too many heads to count. A jacuzzi tub, BYO champagne baby. An "over the top" over the rooftop ocean view from everywhere in the room. Two chaises for perfect lounging. Windows and light. Kindness from every staff...

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3Thank BillnTer
Adelheid S, General Manager at Ascend Collection Castillo Real, responded to this review

Dear BillnTer, Thank you so much for your lovely review. We work very hard to ensure all of our guests have a fabulous time and enjoy their vacation. I am happy to hear that you took advantage of our great amenities and terrific location. We look forward to seeing you again. Sincerely, Adelheid Salas

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Ascend Collection Castillo Real

Address: 530 A1A Beach Boulevard, Saint Augustine Beach, Saint Augustine, FL 32080
Region: United States > Florida > Saint Augustine > Saint Augustine Beach
Price Range: RM560 - RM1,159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ascend Collection Castillo Real 3*
Number of rooms: 60
Reservation Options:
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Also Known As:
Ascend Collection Castillo Real Hotel Saint Augustine Beach
Castillo Real Clarion Collection
Clarion Collection Saint Augustine Beach
Clarion Saint Augustine
Saint Augustine Clarion
Hotel Style:
#1 Family Hotel in Saint Augustine Beach
#2 Romantic Hotel in Saint Augustine Beach
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Questions & Answers

Here's what travellers have asked, with answers from Ascend Collection Castillo Real staff and other travellers.
19 questions
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Jacksonville, FL
over a year ago
Greenwich, Connecticut
over a year ago
Jupiter, FL
Jacksonville, Florida
20 days ago

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Questions? Get answers from Ascend Collection Castillo Real staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room with a balcony”
 of 5 bubbles , 24 Feb 2017 | Read review
“all the rooms seem to be quiet. rooms closer to lobby have more activity and noise.”
 of 5 bubbles CharmainD_12, 20 Feb 2017 | Read review
“rear of hotel has balconies”
 of 5 bubbles menckenman, 8 Feb 2017 | Read review
“The 4th floor, quiet and nice ocean views and the sunrise, spectacular! Our room had a balcony, which was special, you can hear the ocean.”
 of 5 bubbles 828JoyceL, 9 Dec 2016 | Read review
“We were on Highway side but it was quiet.”
 of 5 bubbles 460katinas, 16 Nov 2016 | Read review
5 of 5