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Sandcastle Resort at Lido Beach

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1,361 Reviews from our TripAdvisor Community

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Showing 1,130: English reviews
Whitesboro, New York
Reviewed 9 March 2014

The Sandcastle isn't going to amaze anyone with anything ... except its location, sunsets, beach, and sun. So, let's start with the basics. It's not a new property, and nothing about it is "modern" or sleek. From the layout to the room designs to the amenities, it constantly reminds the visitor that it is an older property. It has all...

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Helpful?
3Thank Rick S
Eddie S, General Manager at Sandcastle Resort at Lido Beach, responded to this review

Thank you for your comments regarding our resort and our staff. We will pass along your comments to our associates, as they know the importance of your feedback. We do hope that you will visit us again. Regards, Eddie S.

Brooklyn
Reviewed 7 March 2014

I'd concur with Rob M.'s review, above. But we're an older couple who were content to enjoy a lucky week of perfect, warm weather. Friendly staff all around, but the site is a bit run down. Our room was chilly, and since they were on air conditioning mode, no heat was possible via the built in HVAC. They provided a...

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Helpful?
Thank BrooklynRanger
Adam S, Front Office Manager at Sandcastle Resort at Lido Beach, responded to this review

Thank you for taking into consideration other people's review of our property. I am glad that you had a pleasant experience with us and that we were able to accommodate your needs during your stay. I'm glad that you enjoyed your dining experience at the Lido Beach Grill as they have a wonderful menu as well! If there is anything...

San Diego
Reviewed 5 March 2014

A group of us spent time at the Sandcastle Hotel beach and bar. The location is great - the beach is beautiful and pristine. The staff seemed friendly, but the prices were high and the bar bill included an 18% tip for average service. We did not eat at the restaurant because it seemed so outdated and was empty.

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Helpful?
Thank SLindseySanDiego
Adam S, Front Office Manager at Sandcastle Resort at Lido Beach, responded to this review

Glad that you had a wonderful time at the Sandcastle and enjoyed the outdoor Tiki Bar! Thanks for the comments and we hope to see you soon again!

New York City, New York
Reviewed 5 March 2014

My wife and I (late 20's) stayed at this hotel for a week in mid February (2014) while she was attending a conference in the area. We read all the negative reviews about the property being outdated so we went in with tempered expectations. We concluded that the majority of people who have reviewed this place must live the good...

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Helpful?
3Thank Rob M
Adam S, Front Office Manager at Sandcastle Resort at Lido Beach, responded to this review

I can't thank you enought for your generoud review of our property. I am delighted that you were able to see the property for what it offers rather than how it looks! We are steps away from the beach and lovely shopping and dining areas. Keep us in mind if you plan to return to the area, as we would...

Madison, Wisconsin
Reviewed 3 March 2014

We were very disappointed !! The location is fine, away from the chaos of downtown Sarasota, and the beach was nice. BUT...the hotel room was pretty bad for our standards. We are used to having at least 3 star rated hotel rooms or better and this was a 2 star motel at best. Note I said motel, that's because you...

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1Thank B K
Adam S, Front Office Manager at Sandcastle Resort at Lido Beach, responded to this review

I understand your concerns and frustrations with the property and that it reminds travelers of a throw back to the 60's. The property has recently changed ownership and improvement plans are being discussed as to updating the decor you had mentioned. I apologize for the way that Expedia handled your reservation as they are the ones that set the rules...

Minneapolis, Minnesota
Reviewed 2 March 2014

This was our first trip to FL and I loved it. The Helmsley Sandcastle is ideally located on the beach. We couldn't have had a better location. Our room, although dated, was clean and comfortable. We faced the pool and were pleased. I'd have been disappointed if I was in a room facing the parking lot. Staff was friendly and...

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Helpful?
Thank EAB1001
Adam S, Front Office Manager at Sandcastle Resort at Lido Beach, responded to this review

Wonderful to hear that you enjoyed your first trip to the island that the Sandcastle was a good fit for your travel needs. Being that the property is older than most on the island, we strive to make it a warm and friendly place to stay. In regards to your dining experience, I've taken your comments to the appropriate manager...

Nottingham, United Kingdom
Reviewed 2 March 2014

Stayed for two nights. Had a room facing the sea on the top floor – which was an excellent position – you could listen to the waves crashing on the beach at night whilst going to sleep – blissful. Had a balcony as well which was great. Rooms were clean and fine (bathroom could perhaps require some attention – but...

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Helpful?
Thank BigOwl2820
Adam S, Front Office Manager at Sandcastle Resort at Lido Beach, responded to this review

I am excited that you enjoyed your holiday with us and that you felt right at home here on the island. You are absolutely correct that the views are amazing and listening to the waves is a definite way to relax on the beach. I have taken your comments about your dining expereince to the appropriate manager and I would...

florida
Reviewed 22 February 2014

We came to visit a relative who was staying here for 2 week vacation. She met us in the small lobby and we went to her room to visit for a short time. Adequate furnishings, but dated appearance.Two double beds nicely appointed with bed furnishings. Small sitting area in the room, and a refrigerator (maybe 4 ft high) in the...

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Helpful?
2Thank veronica39
Adam S, Front Office Manager at Sandcastle Resort at Lido Beach, responded to this review

Thank you for your recent comments about your visit to the Sandcastle Resort at Lido Beach. I am please to hear that you enjoyed your dining experience and I will be sure to relay the message to the staff. We have recently just updated our menu's and are grateful for the positive feedback. Thank you again, and we hope to...

Southampton, United Kingdom
Reviewed 18 February 2014

This hotel has just been sold to a new company so it may change. If its boutique or sophistication you are looking for, keep looking! On the other hand if you want a splendid Gulf side location with dolphins swimming past and two very available swimming pools, then its worth a visit. The rooms, pool or gulf side were a...

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Helpful?
1Thank John6550
Adam S, Front Office Manager at Sandcastle Resort at Lido Beach, responded to this review

We appreciate your comments in regards to your most recent visit with us. I have forwarded your comments on to our management team in relations to the quality of your accommodations. We are happy to hear that the atmosphere we are able to provide with our location on the Gulf of Mexico was more than adequate and we take great...

Los Angeles, California
Reviewed 16 February 2014

Paid for a pool view and got view of stairs. Asked for a room change and they gave me attitude. "Well, we are busy.". Room has very old furniture and lamps. The grouting is dirty. Hair on the old chipped tiled bathroom floor. Baseboards are dirty. Refrigerator sits right on the carpet. No electrical upgrades to accommodate your cell phones....

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Helpful?
3Thank Deborah S
Adam S, Front Office Manager at Sandcastle Resort at Lido Beach, responded to this review

We strive to provide the best in service and I apologize that the property wasn't to your standards. I have relayed your comments to each of our managers so that in the future we can avaoid any complications that may arise during a guests stay. Feel free to contact me directly in regards to your stay and I will be...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A tropical paradise at the Sandcastle Resort at Lido Beach in Sarasota, FloridaSandcastle Resort at Lido Beach has a relaxing sunny resort flavor, with a storybook seaside setting on a 600 foot strand of private, natural white sand beach on the Gulf of Mexico.Sun. Sand. Swaying Palm Trees. And Great Service, Too. You'll be treated to thoughtful touches, such as a morning newspaper and a small refrigerator for chilling beverages and snacks. Free wifi is also available throughout the property. Plus the pleasures of outdoor dining for both breakfast and lunch are virtually right outside your door. What's more, our recreation staff can provide personalized sailing lessons. There's a convenient Gift Shop on premises and we're within easy walking distance of popular St. Armands Circle, with its fine shopping and entertainment attractions. ... more   less 

Additional Information about Sandcastle Resort at Lido Beach

Address: 1540 Ben Franklin Dr, Sarasota, FL 34236 (Formerly Helmsley Sandcastle Hotel)
Region: United States > Florida > Southwest Gulf Coast > Sarasota
Price Range: RM757 - RM1,550 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sandcastle Resort at Lido Beach 3*
Number of rooms: 179
Reservation Options:
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Also Known As:
Helmsley Sandcastle Sarasota
Sarasota Helmsley Sandcastle
Helmsley Sandcastle Hotel Sarasota
Hotel Style:
#3 On the Beach Hotel in Sarasota
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Questions & Answers

Here's what travellers have asked, with answers from Sandcastle Resort at Lido Beach staff and other travellers.
26 questions
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Questions? Get answers from Sandcastle Resort at Lido Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Talk to somebody live about where your room location is ahead of time. Do not trust anyone to assign you a good room automatically”
knatman, 17 Mar 2017 | Read review
“Rooms on the courtyard side have balconies, but you have to carry your luggage up a flight of stairs. (staff will help, if needed)”
sisb2013, 11 Mar 2017 | Read review
“Lowest level was great! I would choose this again!”
jmsk2017, 8 Mar 2017 | Read review
“Get a balcony gulf view room !”
sunfish4141, 8 Mar 2017 | Read review
“You can pay extra to have a gulf view, but you can also just walk right out to the beach”
rpdmom, 2 Mar 2017 | Read review
5 of 5