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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsocala areafront deskqueen suitehi expressroom was cleanbreakfast attendantsilver springs state parkfree breakfastthe breakfast areagreat place to staywould highly recommend this hotelyogurtstayed nightsthe entire staffvery nice hotelhieflorida
I was in Ocala to attend the funeral of my niece, The service we received from all the staff at the hotel was superb. All were friendly, accommodating, and sympathetic. It was comforting to have a clean well-appointed room to return to after incredibly emotional...More
Thank Mike W
Response from Michelle B, Public Relations Manager at Holiday Inn Express Suites Ocala - Silver SpringsResponded 19 May 2014
Mike, thank you for taking the time to leave us such an awesome review of our Holiday Inn Express Hotel & Suites Ocala-Silver Springs. We are so sorry to hear of your loss. Traveling for a funeral of a loved one is such an emotional...More
Our stay was a result of the death in the family. There was a large number of family members at the hotel. The staff, who were aware of the reason for our stay was extremely helpful and compassionate. We have only good things to say...More
Thank Traveler9110
Response from Michelle B, Public Relations Manager at Holiday Inn Express Suites Ocala - Silver SpringsResponded 19 May 2014
Thank you for taking the time to review our Holiday Inn Express Hotel & Suites Ocala-Silver Springs. We are so very sorry to hear of your loss. We do strive to go above and beyond for all of our guests, especially those experiencing such a...More
Kudos to the staff at this Holiday Inn. Not only did they call me the day before to confirm my reservation, when I arrived they made everything a positive experience. Rooms were clean and have everything you need.
Highly recommended !!More
Thank Raider1961
Response from Michelle B, Public Relations Manager at Holiday Inn Express Suites Ocala - Silver SpringsResponded 15 May 2014
Thank you for the wonderful review of our Holiday Inn Express Hotel & Suites Ocala-Silver Springs! I am so pleased to hear that you appreciated your confirmation call prior to your arrival. We make these calls daily in order to confirm the details of your...More
Ashley and Melody provided great assistance in my stay at the Holiday Inn Express while on my business stay. This is a very good location in the Ocala area for business. The rooms are very nice and clean and service from the staff was top...More
Thank Ken C
Response from Michelle B, Public Relations Manager at Holiday Inn Express Suites Ocala - Silver SpringsResponded 15 May 2014
Thank you, Ken, for the excellent review of our Holiday Inn Express Hotel & Suites Ocala-Silver Springs! As you mentioned, our hotel is a great choice for those business travelers looking for a hotel near the Ocala Business District. Our Holiday Inn Express Hotel &...More
My husband and I stayed recently at the Holiday Inn Express Suites Ocala and had an wonderful stay. Very friendly and caring staff. We had handicap needs which were addressed.Great breakfast and pool. Enjoyed every day and even better was the night time sleep. Great...More
Thank Cheryl C
Response from Michelle B, Public Relations Manager at Holiday Inn Express Suites Ocala - Silver SpringsResponded 14 May 2014
Thank you, Cheryl, for the excellent review of our Holiday Inn Express Hotel & Suites Ocala-Silver Springs! We truly enjoy hearing from our guests and value your feedback. I am so pleased to hear that our staff was on point with your requests and questions...More