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Doubletree by Hilton Sunrise - Sawgrass Mills

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Doubletree by Hilton Sunrise - Sawgrass Mills
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2,028 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Sunrise - Sawgrass Mills
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Showing 1,149: English reviews
Sunrise, Florida
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

Many of my friend's and family have attended and stayed at this hotel. I will just say that we have always been treated like gold, and this is one of the best places in Sunrise to hold an event. Don't hesitate to not only book a room, but also your event's. They will take care of you and the food... More 

Helpful?
1 Thank shortgame1
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to share your experience with our hotel. Our staff takes pride in the quality of accommodations and services we are able to provide; and we are pleased we were able to meet your expectations. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager More 

Sebring, Florida
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 28 October 2016

Great staff. Great rooms ! Right across the street from the sawgrass mall. Restaurant in hotel good dining. As alway cookies warm and tastie. Was here on business and a conference. I will be back for business and pleasure

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Mark B
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to review our hotel. We love our hotel and we care about the service we provide and what you think is truly impactful to our staff. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager More 

Ormond Beach, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 October 2016 via mobile

Recently stayed one night with my daughter for her soccer game. Loved the friendly staff and would definitely stay there again. We used the free shuttle service to go to the outlet mall. The driver was awesome! Very clean and comfortable!

Helpful?
1 Thank JenLynn1620
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to share your experience with our hotel. We also are excited to offer wonderful amenities such as the shuttle service. We are always happy to hear we were able to make your stay great. We hope to see you again soon! Whitney Rodriguez Assistant General Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 October 2016

Solid room at a good price. Good proximity to Sawgrass Mills Mall and the shuttle is good for running back and forth. Staff was helpful and friendly. Rooms were clean and comfortable. Cookies are also a nice touch.

Helpful?
1 Thank Trace B
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

On behalf of the entire team at the Doubletree by Hilton Sunrise Sawgrass Mills, we would like to thank you for your kind words, and taking the time to provide a review. We truly love what we do and keeping our hotel beautiful for our guests is a high priority. We look forward to seeing you again soon! Whitney Rodriguez... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 October 2016

location ideal for shopping and relaxing, The staff was very friendly and the restaurant server was a darling in terms of having your meals exactly how you wanted it and also with a smile even though he is erving all the tables

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank vijayantib
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to review our hotel. We love our hotel and we care about the service we provide and what you think is truly impactful to our staff. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager More 

Williamstown, New Jersey
1 review
Reviewed 25 October 2016

The second stay at the Doubletree in Sunrise, Florida was outstanding! The staff is friendly and very helpful from the front desk to the housekeeping staff they were excellent. The ameneties were outstanding as was the food. The room was comfortable and clean! Great place to stay!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank anthonyaW9383ML
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to review our hotel. We love our hotel and we care about the service we provide and what you think is truly impactful to our staff. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager More 

A TripAdvisor Member
Reviewed 23 October 2016 via mobile

80% of staff are very rude, terrible customer service. The hotel stinks of strong, disinfectant/deodorizer. My eyes became irritated & itchy. I complained about the smell. The management told me that they spray it on the carpets, thru the A/C and throughout the hotel. They could not give me a room without this awful deodorizer. This is a pet friendly... More 

Helpful?
Thank A TripAdvisor Member
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

On behalf of the entire team at the Doubletree by Hilton Sunrise Sawgrass Mills we would like to apologize for the multiple disappointments you experienced during your visit. We would like to thank you nevertheless for sharing your experience and giving us feedback in order for us to correct the opportunities mentioned. At the Doubletree by Hilton Sunrise Sawgrass Mills... More 

Trinidad
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 October 2016 via mobile

We stayed here for 3 nights to do some shopping in the area . We had a room with 2 double beds , fridge, microwave and it was very spacious and comfortable. The shuttle service was very useful if you didn't feel like driving or had no car and the local shops were accustomed to calling the shuttle when you... More 

Helpful?
Thank IP-Trinidad
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to share your experience with our hotel. We also are excited to offer wonderful amenities such as the shuttle service. We are always happy to hear we were able to make your stay great. We hope to see you again soon! Whitney Rodriguez Assistant General Manager More 

Brazil
Level Contributor
441 reviews
158 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
Reviewed 20 October 2016 via mobile

Second time here and this hotel is a great bang for the buck. Not here for shopping but for business, this is a great hotel to stay an entire week. Nice staff, nice breakfast, nice pool and a small gym that suits my needs. The shuttle service runs to and from Saw Grass Mills until super late at night. One... More 

Helpful?
Thank BrazilAca
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to review our hotel. We love our hotel and we care about the service we provide and what you think is truly impactful to our staff. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 October 2016 via mobile

This hotel did it again magnificent beyond we stayed again after a wonderful time in 2014 and they have exceeded all our expectations wirh their little perks and the shuttle service to the nearby shopping complexes well done hilton you have not seen the last of us yet we will be back again for an even better experience and they... More 

Helpful?
Thank Fayann B
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to share your experience with our hotel. We also are excited to offer wonderful amenities such as the shuttle service. We are always happy to hear we were able to make your stay great. We hope to see you again soon! Whitney Rodriguez Assistant General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Doubletree by Hilton Sunrise - Sawgrass Mills

Address: 13400 West Sunrise Boulevard, Sunrise, FL 33323-0909 (Formerly Crowne Plaza Fort Lauderdale at Sawgrass Mills Mall)
Region: United States > Florida > Broward County > Sunrise
Price Range: RM608 - RM1,059 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Sunrise - Sawgrass Mills 3.5*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Priceline, Orbitz, Hotels.com, HotelsforEveryone, Cancelon, Travelocity and Odigeo so you can book your Doubletree by Hilton Sunrise - Sawgrass Mills reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Sunrise - Sawgrass Mills Hotel Sunrise
Crowne Plaza Sunrise
Sunrise Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Sunrise - Sawgrass Mills staff and other travellers.
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Questions? Get answers from Doubletree by Hilton Sunrise - Sawgrass Mills staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Our first stay here but I am sure any room is fine.”
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