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Doubletree by Hilton Sunrise - Sawgrass Mills

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Doubletree by Hilton Sunrise - Sawgrass Mills
Doubletree by Hilton Sunrise - Sawgrass Mills
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2,110 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Sunrise - Sawgrass Mills
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Showing 1,206: English reviews
Melbourne, Australia
Reviewed 13 April 2016

This hotel was great value for money. The room had no view but was quiet on level 3. The hotel provides a shuttle bus to the Sawgrass Mills shopping outlets across the road which we frequented every day. We had our own vehicle and parking was free. It was very easy to find the location using GPS as it is...

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Helpful?
Thank Mary M
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to share your experience with our hotel. We also are excited to offer wonderful amenities such as the shuttle service. We are always happy to hear we were able to make your stay great. We hope to see you again soon! Whitney Rodriguez Assistant General Manager

Monaco-Ville, Monaco
Reviewed 12 April 2016

Great hotel in located in front Sawgrass Mills mall. Friendly and efficient service from front desk to bar to housekeeping. Room was a suite, large and well furnished. Bathroom was clean and full of amenities. Free parking and wifi.

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Helpful?
Thank Patrickamonaco
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to review our hotel. We love our hotel and we care about the service we provide and what you think is truly impactful to our staff. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager

Reviewed 11 April 2016

This was a great hotel at a terrific location; the rooms were clean and comfortable; the staff was friendly. The breakfast buffet was excellent! It would have been pricy, but was included in my room rate.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank richardbF9197NR
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to share your experience with our hotel. Our staff takes pride in the quality of accommodations and services we are able to provide; and we are pleased we were able to meet your expectations. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager

San Fernando, Trinidad
Reviewed 9 April 2016

Once again a great stay at this hotel. Great service by Jose in the restaurant and his team and Andrew at Front desk always makes you feel like home. The hotel doesn't have a laundry room which is the only downside and the bar needs to get a blender to make iced cocktails instead of serving all on the rocks.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Damian N
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to review our hotel. We love our hotel and we care about the service we provide and what you think is truly impactful to our staff. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager

Mexico City, Mexico
Reviewed 6 April 2016

We like to order stuff from Amazon when traveling to the US, hotel charges 5 USD per package, this is new, we stayed there about 3 years ago and didn't have that, but that's not the worst, the worst thing is that we had to insist several times to get our packages. They were always too busy to search for...

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Helpful?
Thank Tania S
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

On behalf of the entire team at the Doubletree by Hilton Sunrise Sawgrass Mills we would like to apologize for the multiple disappointments you experienced during your visit. We would like to thank you nevertheless for sharing your experience and giving us feedback in order for us to correct the opportunities mentioned. Despite the mishaps we would love to have...

mexico, Mexico
Reviewed 6 April 2016

Pretty close from the Mall and Corporate Offices, excellent service and personnel. The breakfast at the morning is very good, they had a shuttle service that is very useful. The rooms have all the amenities that you could thing or use. The free parking lot is a must there.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Roberto O
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to review our hotel. We love our hotel and we care about the service we provide and what you think is truly impactful to our staff. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager

Victoria, Canada
Reviewed 6 April 2016

The hotel entrance was very poorly marked, drove around twice to find it. I had been pleased to be able to select my room online, and even called to confirm same. However, on arrival I was given the room one floor beneath so listened to the guest upstairs peeing all night---insulation very poor. Manager had no suggestion though he quoted...

Review collected in partnership with DoubleTree by Hilton
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1Thank Louise A
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

First, we would like to thank you for writing your review of our hotel though it does not appear to have been a comfortable stay. Secondly, we would like to apologize on behalf of everyone at the hotel of the multiple inconveniences you experienced during your visit. The concerns mentioned in your review will be discussed with the appropriate departments...

Austin, Texas
Reviewed 6 April 2016

The biggest advantage of this hotel is that it is right across from the Sawgrass mall. It is about 25-30 minutes away from the Ft Lauderdale airport though. Hotel is fairly big, rooms are comfortable and staff is helpful and courteous. breakfast is not included along with room rate and may cost up to $16 per person. No extra charge...

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Helpful?
Thank SVG108
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to share your experience with our hotel. Our staff takes pride in the quality of accommodations and services we are able to provide; and we are pleased we were able to meet your expectations. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager

Dresden, Canada
Reviewed 5 April 2016

Nice clean hotel to end our family cruise vacation. The staff very friendly and helpful. You get a yummy cookie when you check in. How can't love that. For all you shoppers there is a huge mall across the road. Had a early morning flight home so it was nice to grab a coffee from Starbucks located in the lobby....

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Helpful?
Thank candej1985
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

On behalf of the entire team at the Doubletree by Hilton Sunrise Sawgrass Mills, we would like to thank you for your kind words, and taking the time to provide a review. We truly love what we do and keeping our hotel beautiful for our guests is a high priority. We look forward to seeing you again soon! Whitney Rodriguez...

Sawbridgeworth, United Kingdom
Reviewed 5 April 2016

We were touring around Florida for 4 weeks on our vacation with the intention of finishing the holiday with a day of shopping and then the last three days at the Miami Open tennis.We found the Double tree by Hilton Sunrise a very convenient location and the standards of the Hotel was excellent value for money in addition the breakfast...

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Helpful?
Thank francis472015
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to review our hotel. We love our hotel and we care about the service we provide and what you think is truly impactful to our staff. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Doubletree by Hilton Sunrise - Sawgrass Mills

Address: 13400 West Sunrise Boulevard, Sunrise, FL 33323-0909 (Formerly Crowne Plaza Fort Lauderdale at Sawgrass Mills Mall)
Region: United States > Florida > Broward County > Sunrise
Price Range: RM584 - RM1,230 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Sunrise - Sawgrass Mills 3.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Doubletree By Hilton Sunrise - Sawgrass Mills Hotel Sunrise
Crowne Plaza Sunrise
Sunrise Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Sunrise - Sawgrass Mills staff and other travellers.
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Questions? Get answers from Doubletree by Hilton Sunrise - Sawgrass Mills staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed here twice and didn't get a bad room either time.”
 of 5 bubbles M_from_Atlanta, 21 Jan 2017 | Read review
“Overlooking Pool”
 of 5 bubbles AndrewD801, 7 Jan 2017 | Read review
“Always try for a suite.”
 of 5 bubbles ADrianZee2014, 1 Jan 2017 | Read review
“They charge for packages.”
 of 5 bubbles gparrris3, 28 Dec 2016 | Read review
“Our first stay here but I am sure any room is fine.”
 of 5 bubbles labradorheat, 27 Nov 2016 | Read review
5 of 5