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During my stay I had the pleasure of interacting with many staff members who went above & beyond in the area of providing exceptional customer service. As part of the customer service industry, I understand the importance of being Customer Focused. I wanted to take...More
his hotel is right on the waterfront, next to the Amalie Arena, good restaurants and on a walking trail. A good place for a conference since they have excellent facilities. I tried the concierge floor but this does not necessary admit one to the concierge...More
Loved the location - we were able to walk to most places we wanted to for dinner. Great service-the staff was very friendly and accomodating. Beautiful and clean pool - we spent most of our afternoons hanging out by the pool. Absolutely no complaints!
Great waitress Christine, super food! We were surprised that there is no complimentary coffee in the lobby for such a high end hotel, however, Ethan Huey made up for it by providing dessert and being very friendly. Excellent staff you have here. Give that man...More
Call out to Joyce Williams and Call Fuller, Jr., who were so diligent and caring during my recent trip. The Concierge Lounge was a great place to relax and to work, and they made sure that the experience was great.
Response from W0rldtraveler2012 | Reviewed this property |
Yes, they offer concierge services however I didn't use their services. Google does a great job in offering services for your current location such as dinning, post office locations, shopping, etc. I suggested on Trip... More
Yes, they offer concierge services however I didn't use their services. Google does a great job in offering services for your current location such as dinning, post office locations, shopping, etc. I suggested on Trip Advisor the restaurant across the street from the hotel as a dynamic place to eat, party, and sight seeing.