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29 Apr 30 Apr
1 room, 2 adults, 0 children12
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Not a clean hotel. Not a good neighborhood. Breakfast was a granola bar. Room smelled of heavy smoke. No coffee maker in room. Would not recommend. Close to nice mall and restaurants. Very over priced..More
Thank Kim Q
Response from 00esa, Manager at Extended Stay America - Tampa - Airport - Spruce StreetResponded 27 February 2018
Kim, please accept our apology for not living up to your expectations during your visit. We regret that you were not happy with our complimentary grab-and-go breakfast offerings and for the odor issue you experienced in your room. We have asked our housekeeping staff to...More
Since my mother and I got there to stay for a week we had a very nice experience. Angel and Angela at the front desk were very helpful, they help us with a nice and comfortable room since my mother was going to have a...More
Thank Blizahedez
Response from 00esa, Manager at Extended Stay America - Tampa - Airport - Spruce StreetResponded 21 December 2017
Thanks for choosing Extended Stay America to be at your service while here for your mother’s medical treatment. We are thrilled to know you were impressed with our ideal location and liked the comfort of your well-maintained room. Everyone including Angel and Angela from our...More
This is the the best Extended Stay America Hotel in the whole entire chain. I have been staying here for years when I come to Tampa and it is consistently clean, updated and staffed with a great group of people. I travel all year for...More
Thank Baxter B
Response from 00esa, Manager at Extended Stay America - Tampa - Airport - Spruce StreetResponded 24 February 2018
Thanks for the wonderful feedback. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. We appreciate you being a loyal guest of Extended Stay America and look forward to welcoming you back...More
Great hotel, very clean. The rate was very good, so over all greaat value. However internet of the hotel was poor, not surprised since most hotels have poor internet. The staff was very friendly as well.More
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Thank 333rahulg
Response from 00esa, Manager at Extended Stay America - Tampa - Airport - Spruce StreetResponded 22 February 2018
Rahul, thank you for being our guest at Extended Stay America. We are delighted to know you liked our well-maintained property and found us to be of a great value. We will share your kind comments with our team in appreciation of the hard work...More
I know it's a cheap hotel. But I didn't expect that low price means awful room, bad smell in the room, no water for guests, ugly bathroom... And my favourite - 'breakfast'! Nobody should call it 'breakfast'!!! There is no breakfast at this hotel!!! Only...More
Thank Ariel_1500
Response from 00esa, Manager at Extended Stay America - Tampa - Airport - Spruce StreetResponded 21 February 2018
Ariel, we apologize for not meeting all of your expectations with regard to your room and with our complimentary grab-and-go breakfast offerings. We have shared your feedback with the concerned teams to take necessary actions. We will also make a note of your comments about...More