Our first night at the hotel was okay but when we left the room for about 12 hours to come back and see that our room was not done at all I was pretty upset about it. I spoke to the manager that was on...More
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I really can't say enough about the front desk associate, Trisha. In the midst of all the chaos surrounding hurricane Irma, she was able to lend a compassionate hand and help me and my sick baby check into the hotel far beyond actual check in...More
Thank you for taking time to share such wonderful feedback from your recent stay. Service is the core of everything we do here and I thank you for taking the time to thank Trisha for the level of service she provided you. I'm so glad...More
Great hotel. Elegantly decorated. Difference concepts. Staff were nice. Suite room was like a one bedroom apartment. Lots of space. Bed was comfortable. Water pressure was amazing (lol not always as easy as you would think to find) breakfast bar down stairs. Had a pool...More
Dear Molly. We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us and we hope you will continue to use our facility whenever you...More
We were late for our breakfast this morning. We were prepared to be turned down. But we were warmly welcomed by server Annie. She not only made sure we had our breakfast and coffee but made sure that we were completely satisfied with our stay....More
Thank you for staying with us and providing your feedback. We appreciate the great review. Positive feedback empowers us. Our staff takes great pride in what they do and I will share this great feedback with them. We are esteemed you had a pleasant stay....More
We stay for two nights to attend a family wedding. My overall experience was good however we did have some issues with the housekeeping staff which is not very responsive to guest staying more than one night. The breakfast was great as usual and the...More
Thank you for taking the time to share your comments regarding your recent stay. Please accept our sincere apology we did not meet your expectations during your stay. Our goal is to always provide the best possible service our guests come to expect and deserve....More
"Corner rooms are biggest and opposite side of the highway if car noise bothers your sleep"
"I called this a budget hotel because if you deduct what it would cost you for breakfast you are getting a..."