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DoubleTree by Hilton Hotel Tampa Airport - Westshore

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DoubleTree by Hilton Hotel Tampa Airport - Westshore
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612 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Tampa Airport - Westshore
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Showing 601: English reviews
Reviewed 1 week ago

Checked in fine with a very nice lady who gave us cookies. The room was clean. Next morning, I went to ask for shaving cream and a razor, the front desk lady was rude!! Did not even greet me and when I asked for the items, she looked at me dirty, took her time to give me two simple things...

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Helpful?
Thank NATHAN T
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

While we were pleased to learn you enjoyed our property, it surprised us to read your comments. All our guests are important to us and highly valued, and we sincerely regret if you felt differently. Our management team will review your comments with our entire team to ensure we are delivering top-notch service. Thank you, we hope you'll give our...

Estero, Florida
Reviewed 1 week ago

We mistakenly booked here, instead of the nearby (and better) Doubletree Suites for a Saturday overnight stay. The front desk was passively uncooperative at identifying another Doubletree venue (tough it's only about a 5 minute drive away) or trying to transfer the reservation, so we bit the bullet and stayed. The hotel is one of the poorer Hilon-related venues I...

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Helpful?
Thank RoyVB
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

It is very disappointing to learn that we didn't meet your expectations during your recent stay. Guest feedback is valuable to our management team as it allows us to improve those areas that may need our extra attention. We hope you will one day reconsider so that we may renew your trust in our hotel.

Reviewed 1 week ago

Made reservation, cancelled it within 24 hours. They "lost" the cancellation because "their computers don't make mistakes". Still charged full price for the room that they would not rescind. Even though I had all the confirmation numbers they would not post credit to my account.

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Helpful?
Thank Friitcake
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

We are very sorry to hear you had difficulties with your room cancellation. Without all the details on hand, it is hard to comment in this forum. If you would like to discuss in detail, we encourage you to reach out to us directly so that we can better assist. Thank you for the feedback.

longboat key, fl
Reviewed 1 week ago

was completely satisfied with the room and service. Had a late check in and the room was ready and waiting for me. Needed the van for the airport and it left right on time. That was one reason I selected the hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank budeej
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

We are delighted to hear you had an enjoyable stay, and we appreciate your kind mention of the services we offer at the DoubleTree by Hilton Hotel Tampa Airport – Westshore. It's nice to hear that our complimentary shuttle was one of the things that made your stay so easy and great. Thank you for the feedback, we hope you...

Reviewed 1 week ago

Stayed here during a visit to Yankee spring training. My room was not cleaned during the entire stay. When I asked maid on my floor why, she said it was because I was not a "VIP." Complained to manager who did nothing. except offer me wine as I was checking out. She refused to give me a discount on room....

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 290jamesq
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

It was disappointing to hear that your stay did not reflect our usual service levels and we would like to take this opportunity to apologize for any inconvenience you endured during your recent visit. We regret that our hotel did not live up to your expectations and we understand your frustration. Your feedback is appreciated as it will allow us...

Florence, South Carolina
Reviewed 1 week ago

Stayed here for business so the cost didn't come out of my pocket. 250.00 a night for two beds and a tv. No fridge or microwave in the room and you only get discounted breakfast if your a hilton honors member. The breakfast is really good though. They do have nice meeting rooms if you need have a conference. The...

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Helpful?
Thank David C
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thank you, David, for taking the time to share feedback from your recent visit. We’re happy to hear you had a pleasant stay and enjoyed our hearty breakfast. It was a pleasure to welcome you for your business travel, and we hope to see you again soon.

Reviewed 2 weeks ago

My husband and I stayed for one night at the Doubletree. We were going on a short weekend trip to visit the Casino and wanted to find a nice hotel to stay it that was more affordable than staying at the Hard Rock. We paid $220 for night and it definitely not as nice as we expected. The bed was...

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Helpful?
Thank Ciera S
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thank you for sharing your insights with us. We certainly wish we could have met all your expectations and provided you with a stay that you had longed for. We hope you'll give our property another try in the future to win back your trust.

Tampa, Florida
Reviewed 2 weeks ago via mobile

The rooms are quite nice once you finally get there. The hotel is a maze if you are trying to get to the tower. Service is lacking. But beds are comfy. Pillows are awesome. And rooms are clean and well lit which I always appreciate. Very quiet.

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Helpful?
Thank Sunnydove
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

We are pleased to hear you had a peaceful and comfortable stay. Thank you for the feedback, we hope you will think of our hotel again the next time you visit Tampa.

Reviewed 2 weeks ago via mobile

I was unfortunate to have a room that was directly over the interstate highway and was pretty much up the entire night listening to cars. Fortunately the hotel was able to move me to a separate section of the hotel that was much quieter. The pool area is a bit under construction and so that took away from a little...

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Helpful?
Thank Trish R
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thank you, Trish, for sharing feedback from your recent stay. We are glad we could make your stay more comfortable by accommodating a room change. The next time you visit the area, it would be our pleasure to welcome you back.

Manchester, New Hampshire
Reviewed 2 weeks ago via mobile

It is quite obvious this hotel was a retrofit of an old hotel. We had an awe full night, besides multiple things wrong in the room, the walls and ceiling are paper thin and we had partiers above us, being woke up multiple time through the night did not help the 5:30 am start we had for flights.

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Helpful?
Thank Kevin D
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

We know how important a good night's sleep is when traveling that is why we were disappointed to read your rest was disturbed. Please accept our sincere apologies for the shortcomings during your stay. We do hope that we will one day have another chance to provide you with a more satisfying stay.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree by Hilton Tampa Airport - Westshore is close to everything that you're looking for in Tampa Bay! Located only 5 minutes from Tampa International Airport, our Tampa hotel is an ideal choice for the business traveler, sports enthusiast, family vacation, large and small meeting, wedding or social event. Our complimentary, 24-hour airport shuttle service makes it easy and affordable to get to the hotel. The DoubleTree by Hilton in Tampa is surrounded by the Bay Area's finest dining, shopping and entertainment. We are just minutes from Busch Gardens, University of South Florida, Port of Tampa, Downtown Tampa, Tampa Convention Center, University of Tampa, The Florida Aquarium and Historic Ybor City. Award-winning Gulf Beaches and other area attractions, such as Lowry Park Zoo, Adventure Island, MOSI, Salvador Dali Museum, Tampa Bay Performing Arts Center and Tampa Museum of Art are all a short drive from the hotel.We are located in Tampa's Westshore District, Florida's largest business center and a premier destination for meetings. Raymond James Stadium, home of the NFL Tampa Bay Buccaneers and USF Bulls Football, is only 5 minutes from our doors. Steinbrenner Field, spring training home of New York Yankees is also 5 minutes from the hotel and the St. Pete Times Forum, home to the NHL Tampa Bay Lightning is a 10 minute drive. The DoubleTree by Hilton is central to all of Tampa's fine sports venues, including the Ed Radice Sports Complex. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Tampa Airport - Westshore

Address: 4500 W Cypress St, Tampa, FL 33607-4009
Region: United States > Florida > Tampa
Price Range: RM580 - RM1,276 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Tampa Airport - Westshore 3.5*
Number of rooms: 489
Reservation Options:
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Also Known As:
Doubletree By Hilton Tampa Airport - Westshore Hotel Tampa
Tampa Doubletree
Doubletree Tampa
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Tampa Airport - Westshore staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Tampa Airport - Westshore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have difficulty with mobility and prefer a staff that's friendly, don't go here.”
 of 5 bubbles DR1961, 18 Mar 2017 | Read review
“Don't go there- ever! Poor business skills”
 of 5 bubbles Friitcake, 13 Mar 2017 | Read review
“Not facing the highway”
 of 5 bubbles davidcJ293FK, 11 Mar 2017 | Read review
“Stay away from the rooms that face the highway and in the tower as they call it.”
 of 5 bubbles gidget&rocky, 21 Feb 2017 | Read review
“Seek room on south side to avoid traffic noise.”
 of 5 bubbles 781nr, 11 Feb 2017 | Read review
5 of 5