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DoubleTree by Hilton Hotel Tampa Airport - Westshore

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DoubleTree by Hilton Hotel Tampa Airport - Westshore
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638 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Tampa Airport - Westshore
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Showing 627: English reviews
Wauconda, United States
Reviewed 15 February 2016

This hotel has some of the nicest and helpful staff! I travel for business purposes approximately 50% of the year. This hotel is by far the best one at which I have stayed. Gratefully, this was a personal trip. So, I was really able to enjoy the convenient location, superb rooms, and extras. I can't say enough good things about...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Diane D
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

We are delighted that you had an opportunity to enjoy this trip for leisure! It's great that our prime location and contemporary guest room were a positive part of your stay. Thank you for your kind mention of our dedicated staff and all of us here at the DoubleTree by Hilton Hotel Tampa Airport – Westshore looks forward to your...

Tampa, United States
Reviewed 15 February 2016

Its not to far from Airport and Hotel provides shuttle for a 2 mile radius. Staff is accommodating and very friendly. Arrived on Business and stayed another night for Personal stay. Really enjoyed the sports grill located at lobby.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Elizabeth C
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Our complimentary shuttle and local transportation are a service that many of our guests enjoy, and we glad it was convenient during your visit as well. Thank you for your great review, and we can't wait to welcome you again to the DoubleTree by Hilton Hotel Tampa Airport – Westshore!

Reviewed 14 February 2016 via mobile

The hotel is mostly used by people who need a stay close to airport or are in a business trip or so it seemed to us. The room was big but through the main door you could hear all the noise/ talk coming from the hall. Our room was on the ground floor. The access from the parking was great....

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Helpful?
Thank Gina K
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Some of the guests that we welcome are traveling for business, but others stay for leisure! We're glad our staff provided courteous service and that you found your guest room spacious. We do regret that you heard some outside noise, and we hope it wasn't too much of a disturbance. Thank you for sharing your review, and we hope the...

Tampa, Florida
Reviewed 11 February 2016

The lobby of the hotel and the staff are nice however when you get to the room it's a completely different experience! I am a Diamond HHonors member and was highly disappointed that the "upgraded room" I received looked nothing more than a basic hotel room - worse than a Hampton inn which I actually like. I purposefully selected the...

Review collected in partnership with DoubleTree by Hilton
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1Thank AB627
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Please accept our sincere apology for the shortcomings during your stay. Rest assured that your comments will be reviewed by our management team to make necessary improvements for our future guests. Although we are glad that Kendall compensated you for your frustration, we regret that you were dissatisfied to begin with. We hope that we can welcome you back so...

San Francisco, United States
Reviewed 11 February 2016

Stayed here for 2 nights for as part of an industry event. It would be far easier to list the things that went right than to itemize all that went wrong. This property is very dated, dingy, and I found many of the staff to be unhelpful and/or disinterested.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Dan D
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

We are deeply disappointed to learn that you weren't completely satisfied with your stay. Your comments will be shared with our management team to re-emphasize our high standards for customer service. Thank you, and we hope to have another opportunity to welcome you back.

Tampa, United States
Reviewed 10 February 2016

I've been a Hilton Honors member, and traveling using Hilton Hotels for business over the last couple of years. The DoubleTree Tampa Airport was by far the worst Hilton experience I've ever had. The room was not cleaned when I arrived, toiletries and amenities (coffee) were not restocked. The bathroom for my room had a continual stench from arrival to...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Andrew M
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

We regret to learn that you had an unpleasant experience during your stay with us. It seems we missed many opportunities to make your stay exceptional and for that we sincerely apologize. Your comments will be passed to our housekeeping staff to improve their service. Thank you, and it's our hope that we can welcome you back so that we...

Orange, Virginia
Reviewed 9 February 2016

Sooo i stayed at this hotel on 2/6/16 and room was great, great bed, nice private balcony, and no noise. All would of been perfect buuuut i go in bathroom to take a relaxing tub bath and on the left side of the toilet staring me in the face is a inch worth of brown dark dirt at the bottom...

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Helpful?
Thank cookiesncream76
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thank you for your review. We normally pride ourselves on the cleanliness of our hotel, and it's clear that we didn't meet our standards in your guest room. Please be assured that your comments will be reviewed by our housekeeping staff to re-emphasize our high standards of cleanliness. We are glad that the rest of your experience was positive, and...

Pensacola, Florida
Reviewed 9 February 2016

I recently stayed at this hotel for a conference. The hotel was nice with a good location close to shopping and the airport. However, the service at the hotel really made the difference. Marcel at the front desk went above and beyond to make sure that myself and my party had an enjoyable stay. He gave great recommendations and did...

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Helpful?
Thank HDS3780
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Our staff works hard to ensure our guests have the most enjoyable stay, and we appreciate your kind remarks regarding Marcel and our team's excellent service. Thank you for your great review and it would be a pleasure to welcome you back to the DoubleTree by Hilton Hotel Tampa Airport – Westshore!

Kentucky
Reviewed 9 February 2016 via mobile

Front desk clerks were spectacular and should be proud of how they represent! The room was just barely average. For the price....it kinda was sad! I've stayed in budget hotels that were far nicer. Bathrooms are tiny. No microwave in room. No fridge unless you pay an extra $5 a day and I was a Hilton Honor member. Beds &...

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Helpful?
Thank Tricia L
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thank you for taking the time to share your review, and we appreciate your kind remarks regarding our front desk team. We do regret that you weren't thoroughly impressed with your stay. We have high standards for cleanliness and it's clear we failed to meet our standards. We hope that you will stay with us again so that we regain...

Knoxville, United States
Reviewed 8 February 2016

The front desk staff was polite but the bar staff was terrible. The hotel is sub par but tolerable. The breakfast buffet is awesome and the staff great! However, I recommend not having issues because no one will probably truly care.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Constance R
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Although we are pleased that most of our staff provided courteous service, we are disappointed that it wasn't our entire team and for that we apologize. We appreciate you taking the time to share your review, and it's our hope that we have another opportunity to welcome you back the next time you visit Tampa.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree by Hilton Tampa Airport - Westshore is close to everything that you're looking for in Tampa Bay! Located only 5 minutes from Tampa International Airport, our Tampa hotel is an ideal choice for the business traveler, sports enthusiast, family vacation, large and small meeting, wedding or social event. Our complimentary, 24-hour airport shuttle service makes it easy and affordable to get to the hotel. The DoubleTree by Hilton in Tampa is surrounded by the Bay Area's finest dining, shopping and entertainment. We are just minutes from Busch Gardens, University of South Florida, Port of Tampa, Downtown Tampa, Tampa Convention Center, University of Tampa, The Florida Aquarium and Historic Ybor City. Award-winning Gulf Beaches and other area attractions, such as Lowry Park Zoo, Adventure Island, MOSI, Salvador Dali Museum, Tampa Bay Performing Arts Center and Tampa Museum of Art are all a short drive from the hotel.We are located in Tampa's Westshore District, Florida's largest business center and a premier destination for meetings. Raymond James Stadium, home of the NFL Tampa Bay Buccaneers and USF Bulls Football, is only 5 minutes from our doors. Steinbrenner Field, spring training home of New York Yankees is also 5 minutes from the hotel and the St. Pete Times Forum, home to the NHL Tampa Bay Lightning is a 10 minute drive. The DoubleTree by Hilton is central to all of Tampa's fine sports venues, including the Ed Radice Sports Complex. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Tampa Airport - Westshore

Address: 4500 W Cypress St, Tampa, FL 33607-4009
Region: United States > Florida > Tampa
Price Range: RM475 - RM959 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Tampa Airport - Westshore 3.5*
Number of rooms: 489
Reservation Options:
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Also Known As:
Doubletree By Hilton Tampa Airport - Westshore Hotel Tampa
Tampa Doubletree
Doubletree Tampa
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Tampa Airport - Westshore staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Tampa Airport - Westshore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that doesn't look out to a wall!”
531sharond, 26 Apr 2017 | Read review
“get a room not facing the Interstate”
maurizi01957, 25 Apr 2017 | Read review
“Rooms facing pool on higher floors”
tamarat369, 18 Apr 2017 | Read review
“Ask for a view of the city instead of the roof.”
kaitlins297, 11 Apr 2017 | Read review
“Away from the highway!”
ragazza000, 11 Apr 2017 | Read review
5 of 5