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The Westshore Grand, A Tribute Portfolio Hotel, Tampa

Expedia.comUS$114*
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#36 of 162 Hotels in Tampa
GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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The Westshore Grand, A Tribute Portfolio Hotel, Tampa
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1,429 Reviews from our TripAdvisor Community

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There are newer reviews for The Westshore Grand, A Tribute Portfolio Hotel, Tampa
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Showing 1,362: English reviews
Philadelphia, Pennsylvania
Reviewed 16 March 2015

Prior to check-in I was confirmed upgraded to a junior suite , but at check-in I realized I am "downgraded" to the deluxe harbor view... I was rather disappointed but I had no choice since there is no other rooms available, and I have to accept the free breakfast vouchers the receptionist offered me... This is rather unacceptable... The only...

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Helpful?
Thank francischien09
Kim D, Guest Service Representative at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review

I truly am sorry for what you went through during your recent stay. I am glad you were able to receive breakfast and enjoyed it. This is not acceptable and I will bring this to the correct departments attention. I appreciate your feedback and hope you enjoy the rest of your week.

Florida
Reviewed 15 March 2015

This is not as nice as other Intercontinental hotels that we have stayed but is was fair. The rooms were not very clean, we had stains on our sheets and we even found another guest had left items in the dresser drawers, including a set of car keys. Check in was a nightmare and took 20 min due to the...

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Helpful?
Thank Greektravelgirl
Kim D, Guest Service Representative at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review

I deeply apologize the check-in process took longer than expected. And, your room was not fully cleaned when you arrived. Than is not acceptable and I will definitely let the right department know so this does not happen again. I thank you for your review and have a great rest of the week.

Reviewed 15 March 2015 via mobile

A good-sized room, comfortable bed and decent wifi speed. Fast elevators, very appreciated onsite free parking and a courteous staff. I was pleased overall for the competitive rate in Tampa. Only major complaint would be tepid water pressure in the shower. And this was ironic since they have the $100 8 jet Speakman shower head. Must have had the annoying...

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Helpful?
Thank Robdokwon
Kim D, Guest Service Representative at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review

Thank you for your review about the courteous staff and comfortable beds here at the hotel. I am truly sorry the water pressure did not meet your expectations. I will bring this information to the engineering department. Thank you and I hope you have a great week.

Midwest
Reviewed 14 March 2015

This is a great business hotel, but it at least hits the mark for family as well. I have stayed at the InterContinental in Tampa multiple times throughout the past several years, each time the staff was friendly, rooms were clean, pool is sufficient, and location is near perfect for our activities. Easy in and out once you know where...

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Helpful?
Thank mixmaven
Kim D, Guest Service Representative at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review

I truly appreciate your feedback about your recent stay here with us at the InterContinental Tampa. I am so happy to hear you enjoy the staff, rooms, and location. Have a great rest of the week and I hope to see you again!

Reviewed 11 March 2015 via mobile

Clean, centric hotel with free parking close to main attractions like Busch Gardens, Yankees Field and Clearwater, FL. Check in was great and Thanks to William I was able to get the last minute switch to a double room! Great service and affordable prices, I look forward to visit Tampa, FL soon.

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Helpful?
Thank Noemi R
Kim D, Guest Service Representative at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review

It is great to see you enjoyed the location, service, and prices provided here at the InterContinental Tampa! It is wonderful to hear William was able to accommodate you! Thank you for your review and we hope to see you next time!

Champaign, Illinois
Reviewed 11 March 2015

Great location...very nice hotel! Comfortable beds/rooms! The staff was extremely helpful and nice...especially Kim at the front desk... SUPER professional and sweet :-) The Intercontinental will definitely be my hotel of choice when I come back to Tampa!

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Helpful?
Thank Hollie S
Michelle M, Front Office Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review

Noemi, Great to hear what a wonderful experience you had with us at the InterContinental Tampa while visiting the area. William is a great asset to our team and I am happy to hear he was able to take such great care of you. I am also happy that our location was a great match for your trip to Tampa....

Long Island
Reviewed 11 March 2015 via mobile

Overall, an ok hotel. Some basic stuff that does need improvement and affected how much we enjoyed our stay. Housekeeping...horrible. Surfaces were not cleaned. I told Jason at the front desk. Also mentioned that we only had two towels and had started with four. He was super responsive and gave us a credit to use at the restaurant. That would...

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Helpful?
Thank BigDaddyNY
Michelle M, Front Office Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review

We appreciate the time you took to review our property from your recent stay. Your comments about the service you received while staying with us are greatly appreciated and will be addressed with the appropriate manager as I assure you this is not our normal standard. It is great to read that you enjoyed the staff in the restaurant for...

North of Boston
Reviewed 10 March 2015

I was prepared to be underwhelmed due to the mixed reviews of this hotel, but I was pleasantly surprised. From the moment I was picked up by the hotel shuttle at the airport to check-in at the front desk, everyone I met was professional, friendly and pleasant. (Many thanks for the delicious box of decadent chocolates!) The room was updated...

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Helpful?
Thank JazzG
Michelle M, Front Office Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review

Your review of the InterContinental Tampa fills me with joy! I am happy to read you enjoyed our friendly staff, clean rooms and restaurant, Shula's Steak House. Thank you for your positive comments in regards to each of these areas. We look forward to your next visit with us as an overnight guest or guest of Shula's. -Michelle M

Reviewed 10 March 2015 via mobile

Outstanding hotel, very clean rooms and Jason at the front desk was suburb! Highly recommend. There's a great lobby bar and you can't beat Shula's for meals throughout the day. I travel for a living and am living here all week, as I normally do, has been a pleasure so far. This hotel is definitely in the top 10.

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Helpful?
Thank Chris V
Michelle M, Front Office Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review

Chris, We are elated to read you enjoyed your time with us at the InterContinental Tampa. Your comments about Shula's and Jason are much appreciated. We are excited to have Jason on our team providing the excellent service you experienced. Comments like yours help keep our team motivated to provide this level of service. We are happy to be in...

Portland, Oregon
Reviewed 5 March 2015

Okay - first the positive: The front desk staff was excellent. There were two young women when we checked in on Tuesday night and they were both very lovely. Jason was also very good - he was getting bombarded with requests and he helped me with mine with humor and poise. There was a young man in the bar that...

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Helpful?
Thank Krissy7777
Michelle M, Front Office Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review

Krissy, Thank you for your review of your recent visit with us at the InterContinental Tampa. I am so happy to hear the front desk staff and gentleman from the bar gave you such great service! Your comments about the room request, change of room, and service of room throughout your stay are concerning and appreciated so we can improve...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Shula's Steak House
Shula's Steak House
Cuisines: American, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the city, The Westshore Grand, A Tribute Portfolio Hotel, Tampa is just minutes from the airport, within walking distance to shopping and centrally located to all area attractions including Busch Gardens, Raymond James Stadium, the Florida Aquarium, the St Pete Times Forum and the beautiful gulf coast beaches. Here is where excellence truly is the standard. The hotel features a rooftop swimming pool with spectacular views of Tampa Bay, complimentary Internet access, a fully-equipped fitness centre, 24-hour in-room dining, 'In the Know' Concierge services and the award winning Shula's Steak House. ... more   less 

Additional Information about The Westshore Grand, A Tribute Portfolio Hotel, Tampa

Address: 4860 West Kennedy Boulevard, Tampa, FL 33609 (Formerly InterContinental Hotel Tampa)
Region: United States > Florida > Tampa
Price Range: RM480 - RM977 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westshore Grand, A Tribute Portfolio Hotel, Tampa 4*
Number of rooms: 323
Reservation Options:
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Also Known As:
Intercontinental Tampa
Hotel Style:
#5 Luxury Hotel in Tampa
#16 Green Hotel in Tampa
#34 Romantic Hotel in Tampa
#41 Business Hotel in Tampa
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Questions & Answers

Here's what travellers have asked, with answers from The Westshore Grand, A Tribute Portfolio Hotel, Tampa staff and other travellers.
18 questions
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Questions? Get answers from The Westshore Grand, A Tribute Portfolio Hotel, Tampa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were located on the 9th floor and it was very quiet. We might have been so tired that we didn't hear anything.”
joesA5112CI, 20 Apr 2017 | Read review
“Ask for a room with an outside window with a water view.”
LT490, 18 Apr 2017 | Read review
“All the rooms are great but ask for an outside facing room. I recommend 626”
ashleybK8028JJ, 17 Apr 2017 | Read review
“Request one that does not look at the bank next door”
sandybY7823AP, 16 Apr 2017 | Read review
“Don't choose room 1107”
charlt0nm, 12 Apr 2017 | Read review
5 of 5
Expedia.com
US$114* /night
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TripAdvisorUS$114
HotelQuicklyUS$181
Booking.comUS$114
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Prices are for 1 room, 2 adults
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