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The Westshore Grand, A Tribute Portfolio Hotel, Tampa

PricelineUS$77*
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#36 of 163 Hotels in Tampa
GreenLeadersBronze level
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$110*
US$77*
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US$110*
US$110*
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The Westshore Grand, A Tribute Portfolio Hotel, Tampa
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1,430 Reviews from our TripAdvisor Community

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There are newer reviews for The Westshore Grand, A Tribute Portfolio Hotel, Tampa
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Showing 1,363: English reviews
Portland, Oregon
Reviewed 5 March 2015

Okay - first the positive: The front desk staff was excellent. There were two young women when we checked in on Tuesday night and they were both very lovely. Jason was also very good - he was getting bombarded with requests and he helped me with mine with humor and poise. There was a young man in the bar that...

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Helpful?
Thank Krissy7777
Michelle M, Front Office Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review

Krissy, Thank you for your review of your recent visit with us at the InterContinental Tampa. I am so happy to hear the front desk staff and gentleman from the bar gave you such great service! Your comments about the room request, change of room, and service of room throughout your stay are concerning and appreciated so we can improve...

Toms River
Reviewed 4 March 2015

A great perk is the shuttle pickup at the airport .The request for a room on a high floor away from the elevator was honored and the room was absolutely lovely, spotlessly clean and very quiet. Had a light bite at Shula's and breakfast in the restaurant. both meals were fine. The staff was courteous and helpful and I would...

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Helpful?
Thank Rich H
Michelle M, Front Office Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review

Rich, Your five star review of the InterContinental Tampa is such a compliment! I am elated to read that you enjoyed the clean rooms, courteous staff, shuttle transportation and good food. We look forward to your next visit! -Michelle M

New York City, New York
Reviewed 3 March 2015

I was surprised to be disappointed with a number of aspects of my recent business stay at the Intercontinental Hotel in Tampa. On the positive side, this hotel is very convenient to the airport and the room size was decent. But the shower head provided minimal water flow and the mattress was uncomfortably hard. Several of us also were ignored...

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Helpful?
1Thank MK_dogdad
Michelle M, Front Office Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review

Thank you for taking the time to provide us with feedback from your recent visit. It is sad to read you were disappointed with your experience here. Thank you for your positive comments about our location and room size. Your comments about the water pressure, mattress comfort and lounge staff are appreciated and will be addressed with the appropriate department...

Melrose, Florida
Reviewed 1 March 2015

I just returned from a two night stay at this hotel. I checked in later - about 8 p. and was just exhausted. The room was filthy! The bedding and towels were clean but the rest was disgusting. Dried toothpaste on the bathroom counter. No toiletries. Used - and wet - coffee filter still in the pot. No tea or...

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1Thank jeanfrank2003
Michelle M, Front Office Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review

It is upsetting to read that your experience with us was anything less than exceptional. I am truly sorry that your room was not cleaned properly and can assure you this is not our standard. I am very happy to read you enjoyed our location. Hopefully this will bring you back to give us a second chance and we can...

Richmond, VA
Reviewed 1 March 2015

Pros: Great location (right across the street from Westshore mall) Comfortable beds Rooms are on the smaller side, but updated I really like the toiletries the hotel supplied I had lunch and dinner in the restaurant in the lobby and both meals were good Cons: I was 2 doors down from the elevator and it was very loud, how loud?...

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1Thank Luvthebeach01
Michelle M, Front Office Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review

Thank you for your recent stay at our hotel. We appreciate you taking the time to provide feedback from your time with us. It is great to read you enjoyed your meals and the amenities of the guest room. Your comments regarding the pool, hot water and elevator noise are concerning and will be addressed with the appropriate department head....

Lantana, Florida
Reviewed 1 March 2015

We spent three nights and everything went smoothly. Check-in was quick and friendly. The room had no view except into the atrium of an office building and into someone's cubical. The room and bathroom was clean. There were plenty of pillows on each bed, and a nice white duvet. Plenty of hot water, towels and toiletries. The room was throughly...

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Helpful?
Thank roslynpines
Michelle M, Front Office Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review

We appreciate the feedback of your recent stay with us at the InterContinental Tampa. It is great to read you enjoyed the comfortable beds and clean room. We hope to see you when your travels bring you back to Tampa. -Michelle M

Reviewed 28 February 2015

wow where did you find kim she is a star on the customer service horizon . excellent stay because of her service and empathy. room was great bed too. but you should give a raise thanks kim. when i come back in may . i will stay with this hotel great staff.

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1Thank J C
Michelle M, Front Office Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review

JC, Thanks for your star review of our great team member Kim! She is a star and we are happy to have her on our team! We look forward to seeing you on your trip in May. -Michelle M

Madison, WI
Reviewed 27 February 2015

I stayed there in January of '15. The stay was OK. The lobby isn't very grand and some of the public facilities are starting to show their age. The pool is small and uninspiring, plus no hot tub. The bed was very comfortable but the limited selection of cable channels meant I couldn't watch the Australian Open. I wanted to...

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3Thank montognese
Michelle M, Front Office Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review

We appreciate your feedback of your time with us in January. We are truly sorry for the inconvenience you encountered with regards to the billing concern your described. We trust that upon contact, the accounting team took corrective action. Hope you got a good nights rest while you were with us on our comfortable beds! -Michelle M

Reviewed 27 February 2015

Kim & Jess helped my friend and I checked in. I have a weird request each time I stay at a hotel and they were more than willing to accommodate it. Will definitely be staying here again the next time I come to Tampa.

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Thank Spespespencer
Michelle M, Front Office Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review

Spencer, Great to hear Kim and Jess were able to accommodate your request at check in. They are preparing for your next visit! -Michelle M

Lowell, Massachusetts
Reviewed 27 February 2015

I have never had a better experience with a hotel staff, they were the best I have en counted on any of my trips, every time I stepped off the elevator I was greeted with a smile and a hello.. The shuttle service was also very efficient and the driver was terrific. There was a business section for the guests...

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Helpful?
Thank chick2015
Michelle M, Front Office Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review

Kevin, I am elated to hear about your experience with us at the InterContinental Tampa! Thank you for your positive feedback with regards to the friendly staff, efficient shuttle service and Illy's Café. Your recommendation is such a great compliment. Hope to see you next time your travel plans bring you back to Tampa. -Michelle M

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Shula's Steak House
Shula's Steak House
Cuisines: American, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the city, The Westshore Grand, A Tribute Portfolio Hotel, Tampa is just minutes from the airport, within walking distance to shopping and centrally located to all area attractions including Busch Gardens, Raymond James Stadium, the Florida Aquarium, the St Pete Times Forum and the beautiful gulf coast beaches. Here is where excellence truly is the standard. The hotel features a rooftop swimming pool with spectacular views of Tampa Bay, complimentary Internet access, a fully-equipped fitness centre, 24-hour in-room dining, 'In the Know' Concierge services and the award winning Shula's Steak House. ... more   less 

Additional Information about The Westshore Grand, A Tribute Portfolio Hotel, Tampa

Address: 4860 West Kennedy Boulevard, Tampa, FL 33609 (Formerly InterContinental Hotel Tampa)
Region: United States > Florida > Tampa
Price Range: RM474 - RM970 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westshore Grand, A Tribute Portfolio Hotel, Tampa 4*
Number of rooms: 323
Reservation Options:
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Also Known As:
Intercontinental Tampa
Hotel Style:
#5 Luxury Hotel in Tampa
#16 Green Hotel in Tampa
#34 Romantic Hotel in Tampa
#41 Business Hotel in Tampa
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Questions & Answers

Here's what travellers have asked, with answers from The Westshore Grand, A Tribute Portfolio Hotel, Tampa staff and other travellers.
18 questions
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Questions? Get answers from The Westshore Grand, A Tribute Portfolio Hotel, Tampa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were located on the 9th floor and it was very quiet. We might have been so tired that we didn't hear anything.”
joesA5112CI, 20 Apr 2017 | Read review
“Ask for a room with an outside window with a water view.”
LT490, 18 Apr 2017 | Read review
“All the rooms are great but ask for an outside facing room. I recommend 626”
ashleybK8028JJ, 17 Apr 2017 | Read review
“Request one that does not look at the bank next door”
sandybY7823AP, 16 Apr 2017 | Read review
“Don't choose room 1107”
charlt0nm, 12 Apr 2017 | Read review
5 of 5
Priceline
US$77* /night
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Expedia.comUS$110
Booking.comUS$110
TripAdvisorUS$110
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Prices are for 1 room, 2 adults
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