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Courtyard West Palm Beach

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Courtyard West Palm Beach
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215 Reviews from our TripAdvisor Community

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Showing 189: English reviews
Reviewed 2 days ago NEWvia mobile

Check-in was smooth and easy the front desk agent was nice and welcoming. Room was perfect. Very very clean, the sheets were clean nothing was out if place. no complaints. The bed was really comfortable. It was a quiet hotel, which i loved. This is definitely my go-to hotel when I'm in the area.

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Helpful?
Thank Geradine E
Beachwood, Ohio
Reviewed 4 days ago NEWvia mobile

Stayed her for a couple on nights and the property is clean and the employees are friendly and helpful. I got there late (about 10 pm) and they didn't have any Queen rooms so they upgraded me, nice surprise!

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Helpful?
Thank Jonathan P
677andreaA, Manager at Courtyard West Palm Beach, responded to this review

Thanks for staying and sharing we aim to please and look forward to your return

Bucks County
Reviewed 1 week ago

Courtyard Marriott is in a good location for traveling south eastern Florida. Yes there is some rif raf in the area but we weren't bothered by it except for at the intersection coming off of 95. Check in was easy and staff was very polite and professional. Room was a nice size. Bed and pillows were very comfortable. Bathroom -...

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Helpful?
Thank Carolyn P
677andreaA, General Manager at Courtyard West Palm Beach, responded to this review

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future

Ashburn, Virginia
Reviewed 2 weeks ago via mobile

Courtyard West Palm Beach has a very nice staff, clean and comfortable rooms but is frankly surrounded by a below average area. Located on the back side of a strip club and a Harley Davidson dealer the office park it is located in has seen its better days. The Harley dealership had an outdoor concert going one of the nights...

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Helpful?
Thank BFLOMAN
Marva C, Manager at Courtyard West Palm Beach, responded to this review

As a VALUED GUEST, we see that there is room for improvement based on your feedback. We also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, even though the surroundings and what those businesses do is out of our control....

Lowell, Massachusetts
Reviewed 3 weeks ago

Clean, staff very friendly the location is great very accessibility to 95. Quiet, great grounds, near to restaurants.We book this hotel for a family reunion,close to the restaurant for the get together with our family.We will book this hotel again,

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Helpful?
Thank joegabriel
Independence, Missouri
Reviewed 4 weeks ago

It was a great hotel and the room was clean. They did not have a free breakfast, but they had a breakfast option. There was a nice pool. The host staff was very friendly and helpful with our questions.

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Helpful?
Thank Laura H
677andreaA, Manager at Courtyard West Palm Beach, responded to this review

Thank you for taking the time to complete a review. We are delighted that your stay with the Courtyard West Palm Beach was enjoyable we look forward to your return.

Louisville
Reviewed 14 December 2016

Picked this hotel due the relative closeness to my family in the area near by. There is a great shopping area three exits north on I-95 and this hotel sits right next to I-95. Rooms were clean and nice. The third floor room I stayed in had a little balcony which allowed me to open up the door and I...

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Helpful?
1Thank fern23
677andreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard West Palm Beach was enjoyable

Orlando, FL
Reviewed 8 December 2016

This Courtyard is clean and convenient to West Palm Beach (and the outlets), The rooms are large and quiet (no road noise that we could hear). And, the nightly rate is very fair. What makes this a better than expected Marriott hotel is the staff. From the friendly greeting to the most helpful attitudes, it's a pleasure. On our recent...

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Helpful?
Thank Hy R
677andreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thanks for taking the time to share your experience with us. We look forward to your return

Reviewed 7 December 2016

The only TRUE redeeming qualities of this property are the location (right off of the 95) and the staff (helpful, wonderful) - unless you're counting the cleaning staff; that's something completely different. My husband and I stayed here on a one-night getaway after we were visiting downtown West Palm. I don't think I really could have stomached much more than...

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Helpful?
Thank Tarisse S
677andreaA, General Manager at Courtyard West Palm Beach, responded to this review

You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. Please...

Wilmington, DE
Reviewed 19 November 2016

It's been a few years since I visited this Courtyard. The Bistro has been upgraded since my last visit. Check in was fine but I had key problems. It took two trips back to the front desk to get that fixed but the staff was friendly. Then, I had a problem with the room clock. The time was wrong and...

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Helpful?
Thank Woodstock1968
677andreaA, General Manager at Courtyard West Palm Beach, responded to this review

I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for the issue with the key and clock. Rest assured, we are taking steps to help ensure problems of this nature do not occur in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities

Additional Information about Courtyard West Palm Beach

Address: 600 Northpoint Pkwy, West Palm Beach, FL 33407-1946
Region: United States > Florida > West Palm Beach
Price Range: RM639 - RM1,260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard West Palm Beach 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Courtyard West Palm Beach Hotel West Palm Beach
West Palm Beach Courtyard
West Palm Beach Marriott
Hotel Style:
#14 Business Hotel in West Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard West Palm Beach staff and other travellers.
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Questions? Get answers from Courtyard West Palm Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great a accessibility to 95”
 of 5 bubbles joegabriel, 27 Dec 2016 | Read review
“Top floor is always the best!”
 of 5 bubbles fern23, 14 Dec 2016 | Read review
“Any room is fine.”
 of 5 bubbles HyR_12, 7 Dec 2016 | Read review
“Ask for a pool view. The parking lot is lacking”
 of 5 bubbles davidmeyer, 22 Aug 2016 | Read review
“Corner suites are really nice and sunny.”
 of 5 bubbles 460hono, 20 Apr 2016 | Read review
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