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Courtyard West Palm Beach

262 reviews
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Traveller (49)
Room & Suite (27)
Pool & Beach (5)
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Overview
  • Excellent35%
  • Very good32%
  • Average19%
  • Poor8%
  • Terrible6%
Travellers talk about
“chocolate bar”(6 reviews)
“front desk”(52 reviews)
“small balcony”(3 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
3.0 Star Hotel
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Rooms
26 Feb27 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (262)Write a Review
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Show reviews that mention
All reviewschocolate barfront desksmall balconybusiness parkroom was very clean and comfortablebreakfast includedoffice parkwest palmcracker barrelhotel staffking suiteoutdoor poolbusiness tripwould stay againup to datebistroterrence
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31 - 35 of 232 reviews
Reviewed 10 April 2017

Stayed at the Courtyard for an event at the PB Convention Center (<10 min drive away). Easy check-in (with complimentary Starbucks card and snacks). Got a standard (2) double bed room, which comfortably fit 4. Room was nice, clean, and well-appointed...plus, it came with complimentary...More

Thank Adrian F
Response from 677andreaA, General Manager at Courtyard West Palm BeachResponded 20 April 2017

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Reviewed 30 March 2017

I stay at many hotels in the South Florida area and will say that I am very impressed with the level of service and accommodations this hotel offers. I was greeted by a team of individuals caring for my every need will traveling on business....More

Thank Robertisright
Response from 677andreaA, General Manager at Courtyard West Palm BeachResponded 10 April 2017

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Reviewed 17 March 2017 via mobile

Had the pleasure to stay here on two occasions and each time the experience was great. The welcoming staff to the clean rooms made my stay worth the cost. Anytime I'm in the area in the need for a place to lay my head this...More

Thank Andrea B
Response from 677andreaA, Manager at Courtyard West Palm BeachResponded 20 March 2017

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Reviewed 2 March 2017

This hotel is pretty expensive but that's a function of the location. I was traveling on business so wasn't weighing cost vs amenities. It's basically a Marriott Courtyard so I could understand why reviewers were concerned with the cost. But what made this hotel work...More

Thank Jennifer L
Response from 677andreaA, Manager at Courtyard West Palm BeachResponded 3 March 2017

Thank you for your wonderful review we look forward to your return when your travels bring you back to the area.

Reviewed 28 February 2017

great service even if we only stayed there one night. Although our room wasn't ready at 3PM, we were very satisfied with everything and it was also clean. Asked for extra towell and they gave us two more, the restaurant there has great sandwiches even...More

Thank Nathalie L
Response from muhtayoh, Operations Maanger at Courtyard West Palm BeachResponded 28 February 2017

Nathalie L, Thank you so much for the nice review. We appreciate your business so much. We are pleased to hear that you enjoyed your clean room and were satisfied with your say. We take pride in delivering exceptional customer service. Thank you for choosing...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Bar/Lounge
Tennis Court
Heated pool
Details
Price range
US$134 - US$346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in West Palm Beach
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$134 - US$346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in West Palm Beach
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (49)
Room & Suite (27)
Pool & Beach (5)
Dining (1)
Questions & Answers
Ask a question
Dawn G
12 January 2018|
AnswerShow all 2 answers
Response from KES1024 | Reviewed this property |
No. Not close to a beach. At least not walking distance.
0
Votes
katlynnbeal
21 June 2016|
AnswerShow all 4 answers
Response from 677andreaA | Property representative |
Yes
0
Votes
Deborah W
3 August 2015|
AnswerShow all 2 answers
Response from Jslat1 | Reviewed this property |
I'm not sure Rapids was in walking distance.... I didn't see a waterpark. I would call hotel and ask
0
Votes
Room Tips
"Choice a room that overlooks the pool with a balcony"
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"I overheard the front desk saying all the rooms are the same so I guess all my layout concerns exist in all..."
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"Corner Suites Are Larger And Sunny Also Quierter"
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"Pool view is the best !! Do not get street view especially if you been driving all day."
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