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Courtyard West Palm Beach

263 reviews
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Traveller (51)
Room & Suite (29)
Pool & Beach (5)
Overview
  • Excellent35%
  • Very good32%
  • Average19%
  • Poor8%
  • Terrible6%
Travellers talk about
“chocolate bar”(6 reviews)
“front desk”(52 reviews)
“small balcony”(3 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
3.0 Star Hotel
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Offers from Courtyard West Palm Beach
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (263)Write a Review
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Show reviews that mention
All reviewschocolate barfront desksmall balconybusiness parkroom was very clean and comfortablebreakfast includedoffice parkwest palmhotel staffcracker barrelking suiteoutdoor poolbusiness tripwould stay againup to datebistroterrence
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41 - 45 of 233 reviews
Reviewed 14 February 2017

No microwave or Complimentary breakfast or coffee. For the amount you pay for the room, you would think they could at least offer complimentary coffee each morning. But no, if you want coffee, you have to pay the Starbucks prices or nothing! 😡😡😡😡

Thank christinacV3931RT
Response from 677andreaA, Manager at Courtyard West Palm BeachResponded 15 February 2017

Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. Thanks for sharing your thoughts

Reviewed 14 February 2017

We wish we would have had more time here since the property was very nice. The outdoor pool and surrounding area looked lovely. We were upgraded to a King Suite and it was very nice as well. Just an overall clean place with nice food...More

Thank Carrie S
Response from 677andreaA, Manager at Courtyard West Palm BeachResponded 15 February 2017

Thank you for your wonderful review we look forward to your return when your travels bring you back to the area

Reviewed 5 February 2017 via mobile

In our room, 216, we could tell someone had been smoking. The smell was still in the drapes. We sat on the balcony for a bit, then smelled someone smoking close by, so obviously they do not enforce the non-smoking rule. Smokers probably figure they...More

Thank Tom B
Response from 677andreaA, General Manager at Courtyard West Palm BeachResponded 6 February 2017

Thank you for taking the time to share your recent experience at the Courtyard West Palm Beach with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we...More

Reviewed 2 February 2017 via mobile

Staff in Bistro, reception and housekeeping very polite and helpful. Thanks Matthew. Manager, is really interested in customer service. Will return if in the area again. Only complaint,,,adult beverages a little steep in pricing.

Thank HuskerDoug
Response from 677andreaA, General Manager at Courtyard West Palm BeachResponded 6 February 2017

Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard West Palm Beach was enjoyable and Matt will be please to know of his mention

Reviewed 29 January 2017

THE nicest staff of any Courtyard Hotel we have stayed in!! Our Double Suite was a bit dated but the amazing staff more than made up for it! The food at The Bistro was great, their "Signature Broccoli & Cheese Soup" is amazing and the...More

Thank elewis985
Response from 677andreaA, General Manager at Courtyard West Palm BeachResponded 31 January 2017

Thank you for your wonderful review we look forward to your return when your travels bring you back to the area. Taking the time to share your experience with the Courtyard West Palm Beach is appreciated.

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1789101147
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Bar/Lounge
Tennis Court
Heated pool
Details
Price range
US$132 - US$349 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in West Palm Beach
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$132 - US$349 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in West Palm Beach
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (51)
Room & Suite (29)
Pool & Beach (5)
Dining (1)
Questions & Answers
Ask a question
Dawn G
12 January 2018|
AnswerShow all 2 answers
Response from KES1024 | Reviewed this property |
No. Not close to a beach. At least not walking distance.
0
Votes
katlynnbeal
21 June 2016|
AnswerShow all 4 answers
Response from 677andreaA | Property representative |
Yes
0
Votes
Deborah W
3 August 2015|
AnswerShow all 2 answers
Response from Jslat1 | Reviewed this property |
I'm not sure Rapids was in walking distance.... I didn't see a waterpark. I would call hotel and ask
0
Votes
Room Tips
"Dont stay. Find another hotel."
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"Choice a room that overlooks the pool with a balcony"
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"I overheard the front desk saying all the rooms are the same so I guess all my layout concerns exist in all..."
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"Corner Suites Are Larger And Sunny Also Quierter"
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