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SpringHill Suites West Palm Beach I-95

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SpringHill Suites West Palm Beach I-95
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353 Reviews from our TripAdvisor Community

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Showing 311: English reviews
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LaGrange, Georgia
Reviewed 6 days ago NEW

How sad that this nice property is in sad condition. Our handicapped room had a smell of a wet dirty dog. Quite typical of a property where the management does not sport check behind their housekeepers. Carpets need cleaning. Wow what a let down! Staff was professional is the only shining ray for this property

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Helpful?
Thank Eddie L
Don M, General Manager at SpringHill Suites West Palm Beach I-95, responded to this review

Dear Eddie L, Thank you for taking the time to provide feedback regarding your recent stay. I regret that I did not have the opportunity to rectify the issue you had with your room during your stay. I will be sure that this issue is addressed immediately, and please know that the hotel management does conduct rooms inspections on a...

Kauai, United States
Reviewed 1 week ago NEW

Initial check in was fair, I was not offered all of the perks of my platinum status. You get over that, but it is nice. And the question remains did the team member forget or was the hotel being coy? Good service otherwise, nice room. Best price in the area. Team members were accommodating.

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1Thank Cornelius K
Don M, General Manager at SpringHill Suites West Palm Beach I-95, responded to this review

Dear Cornelius K, Thank you for taking the time to provide feedback of your recent stay. I apologize that you were not welcomed appropriately as a Platinum member. I would be happy to research this further to ensure you platinum status was listed on the reservation which alerts the associate to offer you the choice of your Platinum gift between...

Fairfax, Virginia
Reviewed 1 week ago

We brought our 3 children and people including staff were not as friendly as last year. We love the hotel, set up is great. but people just were not out going or as happy. When asking for things at the breakfast, there was always a sigh or a disgruntled look.

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Helpful?
Thank patandjimc
Don M, General Manager at SpringHill Suites West Palm Beach I-95, responded to this review

Dear patandjimc, Thank you for taking the time to provide feedback of your recent stay. As a father of two young children, this saddens me to learn that someone on my staff was not providing service with a cheerful heart. I will be sure to address this matter with all my staff and we do hope that you and your...

West Palm Beach, Florida
Reviewed 1 week ago

Upon arrival I knew it would be a great experience. I was greeted by an extremely helpful and knowledgeable young man named Pablo, who made sure that my stay would be enjoyable. He immediately began to explain the properties amenities and describe the functions within the room. Throughout my stay, he made sure that my family's every need was met....

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Helpful?
Thank djsmash2017
Don M, General Manager at SpringHill Suites West Palm Beach I-95, responded to this review

Dear djsmash2017, Thank you for taking the time to write this great review of your recent stay at the SpringHill Suites West Palm Beach. I have celebrated your comments with Pablo, Catherine, and Xavier. It is always so rewarding to hear such kind praise from our guest, as our top priority is to provide great service. We hope to serve...

Atlanta, Georgia
Reviewed 1 week ago

Very nice hotel right off the expressway. Good breakfast buffet and typical minimal health club. Only real complaint was no restaurants close by. Reasonable places within 10 minutes. Small outdoor pool...no hot tub. Friendly folks and good service! Stayed 2 nights and would recommend.

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Helpful?
Thank rllbol
Don M, General Manager at SpringHill Suites West Palm Beach I-95, responded to this review

Dear Rllbol, Thank you for taking the time to provide review of your recent stay. We are pleased to read that you enjoyed your stay. With the convenience to I-95 it helps for guest to explore the city. We do hope that more restaurants will soon open nearby, but as you stated a quick 10 minute trip provides several options...

SC
Reviewed 1 week ago

Location excellent close to Miami Very old building, individual ac units are very loud Bed/mattress Ok. Bathroom and shower good Breakfast has good variety Staff are friendly and cortious I will stay again at a Marriott hotel, but Most probably not at this one Price is little bit more than I usually pay for similar class, but I guess you...

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Helpful?
Thank TOURtheWORLDMexPal
Don M, General Manager at SpringHill Suites West Palm Beach I-95, responded to this review

Dear TourtheWorldMexPal, Thank you for taking time to provide feedback on your recent stay. I apologize that you did not have a restful sleep due to the A/C. Just for clarification, our hotel is located in West Palm Beach which is about 75 miles north of Miami; so it may not be as convenient for other travelers. With an eight...

Bumpass, Virginia
Reviewed 2 weeks ago

Staff was excellent two different members said happy anniversary, great communication between different staff members, overall stay great (nice breakfast ) great location easy access to hwy and surrounding areas.

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Helpful?
Thank johnson_notary
Management response:

We are so happy that you decided to celebrate such a wonderful occasion at our hotel. It is always a pleasure to help create lasting memories with every guest. Thank you for taking time to review your stay at the SpringHill Suites West Palm Beach and we wish you many more years of love and pure happiness.

Glen Rock, New Jersey
Reviewed 2 weeks ago via mobile

Nice room for a one night stay. Breakfast included. The lobby has coffee and tea bags but no hot water for tea. Breakfast was typical- bagels waffles eggs oatmeal etc. nice but not fancy. Room was clean and front desk staff helpful.

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Helpful?
Thank Phil K
Management response:

Thank you for taking time to review your stay at the SpringHill Suites West Palm Beach. We pride ourselves on providing the highest level of customer service with hopes that all of our guests leave feeling appreciated and welcome. We certainly appreciate your feedback and will be sharing this with the respective departments for improvement. Should you return to the...

West Palm Beach, Florida
Reviewed 2 weeks ago

I relocated to Florida for a new job so my first address was the spring hills Marriott suites and it was wonderful great staff great breakfast wonderful experience all around would highly recommend it

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Helpful?
Thank rlkrishnaraj
Don M, General Manager at SpringHill Suites West Palm Beach I-95, responded to this review

Dear rlkrishnaraj, Thank you for taking time to review your stay at the SpringHill Suites West Palm Beach, and welcome to Florida. We hope you enjoy the your new home and remember us for when you have visitors. Wish you all the best! Thank you, Don McNew General Manager

New Brunswick, New Jersey
Reviewed 4 weeks ago

Overall a very nice stay. The people working behind the desk were very attentive and pleasant. I enjoyed my stay. Breakfast was adequate. Just wish there were more places to eat within walking distance.

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Helpful?
Thank sebastian_mulder
Don M, General Manager at SpringHill Suites West Palm Beach I-95, responded to this review

Dear Valued Guest, Thank you for taking the time to provide this kind review. I will be sure to share your comments with our staff. We hope to have the opportunity to service you again in the future. Sincerely, Don McNew General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The SpringHill Suites West Palm Beach hotel is centrally located between Palm Beach Gardens and the Palm Beach Outlets, four miles from the Port of Palm Beach. Travelers will appreciate our complimentary hotel-wide WiFi, a daily breakfast buffet, and parking. Spend some free time enjoying the outdoor pool or fit in a work out at the 24-hour fitness center. Our ideal location offers convenient access to some of West Palm Beach's most interesting attractions and landmarks such as Downtown West Palm Beach, the Kravis Center, Clematis Street, and City Place. ... more   less 

Additional Information about SpringHill Suites West Palm Beach I-95

Address: 2437 Metrocentre Blvd., West Palm Beach, FL 33407
Region: United States > Florida > West Palm Beach
Price Range: RM651 - RM1,441 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites West Palm Beach I-95 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Springhill Suites Marriott West Palm Beach Hotel West Palm Beach
Hotel Style:
#5 Family Hotel in West Palm Beach
#15 Business Hotel in West Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites West Palm Beach I-95 staff and other travellers.
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Questions? Get answers from SpringHill Suites West Palm Beach I-95 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Know what your are reserving.. ”
 of 5 bubbles corneliusk170, 15 Feb 2017 | Read review
“Having some things designed for Children would be nice, I think it would bring in more quests if they knew it was kid friendly. I can give you lots of ideas... ”
 of 5 bubbles patandjimc, 13 Feb 2017 | Read review
“Ask for a room facing away from I-95”
 of 5 bubbles rllbol, 12 Feb 2017 | Read review
“Everything was excellent ”
 of 5 bubbles jeaneattef, 14 Jan 2017 | Read review
“Rooms near the elevator can be noisier.”
 of 5 bubbles av8r4u, 14 Aug 2016 | Read review
5 of 5