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SpringHill Suites West Palm Beach I-95

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SpringHill Suites West Palm Beach I-95
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336 Reviews from our TripAdvisor Community

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Showing 295: English reviews
Laurys Station, Pennsylvania
Reviewed 3 days ago NEW

Stayed here for 4 days over Thanksgiving visiting family. Overall, a decent experience. One night during our stay the room was not made up; nor new towels placed in the bathroom. Went to the front desk and received towels, but did not get an explanation of "why" the room was not made up (overall rating would have been very good...

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Helpful?
Thank Joe Z
Don M, General Manager at SpringHill Suites West Palm Beach I-95, responded to this review

Dear Joe Z, Thank you for your feedback of your recent stay. I apologize that we failed to provide service to your room during your stay. We try to avoid making any excuses for why we would fail to provide you with the service you expect from Marriott. Our goal is to exceed your expectation. When we make mistakes during...

A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 22 October 2016 via mobile

I am traveling with my 17 yr old son and we have a king bed suite with sofa sleeper. I called the desk and asked for pillows for the sofa sleeper since there were none in the closet. The front desk clerk told me they were all out of pillows. Then she said for me to have him use one...

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Helpful?
Thank A TripAdvisor Member
Don M, General Manager at SpringHill Suites West Palm Beach I-95, responded to this review

Dear Guest, Thank you for bringing this to my attention, and I completely agree this is not the service you deserve. I apologize and I am embarrassed that you received that response from the hotel. I regret that I never had the opportunity to discuss this matter with you in person, but I assure you we will take immediate action...

Sterling Heights
Reviewed 21 October 2016

This hotel is well-maintained, well-placed, the staff are very friendly and helpful, and the included breakfast is great. Every contact with any of the staff from the front best, to the cleaning people, to the breakfast hostess was met with a smile and a genuine desire to solve your problems or meet your

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Helpful?
Thank GREG812
Don M, General Manager at SpringHill Suites West Palm Beach I-95, responded to this review

Dear Greg812, Thank you for taking the time to write a review about your recent stay at the SpringHill Suites West Palm Beach. We appreciate your kind comments and I will be sure to share them with my entire staff. I am glad that you enjoyed your stay, and that our staff gave you the level of service that you...

Denver, Colorado
Reviewed 8 October 2016

My 94 year old mother and myself moved to hotel to escape Hurricane Matthew. The general manager was well prepared and trained in disaster preparedness. His communication was excellent and I felt very safe is his facility. I couldn't have imagined a better stay. BRAVO!

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Helpful?
Thank Andy W
Justin R, Manager at SpringHill Suites West Palm Beach I-95, responded to this review

Dear Andy W, Thank you so much for taking the time to review the Springhill Suites Marriott in West Palm Beach. I am happy to hear that you and your mother felt safe with us during this storm. We did everything possible to keep our guests comfortable during this extreme weather and we are happy to receive your positive feedback....

Orlando
Reviewed 19 September 2016 via mobile

The staff here was so incredibly friendly. Just to name a few of the people we met here that were so wonderful were, Justin, Catherin, Don, Shawn, Zack, and Pablo. They went above and beyond to welcome us and to say goodbye. Extremely nice people who are very passionate about what they do. They genuinely love their job and it...

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Helpful?
Thank Hollywood112
Don M, General Manager at SpringHill Suites West Palm Beach I-95, responded to this review

Dear Hollywood112, Thank you for taking the time to write this great review of your recent stay at the SpringHill Suites West Palm Beach. I am glad that our staff helped create such a positive experience for you, and we look forward to having the opportunity to do it again. Serving our guest and getting to know you is the...

Reviewed 15 September 2016 via mobile

Me and my two little ones needed a staycation away from everything and everyone. This hotel provided everything we needed for that purpose. The room was extremely clean and big in size. It had a separate mini kitchen with sink, counter top, mini fridge, microwave, and cabinet space. The living room was separated from the beds by a wall (a...

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Helpful?
1Thank DBynam
Don M, General Manager at SpringHill Suites West Palm Beach I-95, responded to this review

Dear DBynam, We are thrilled that you had a great staycation at the SpringHill Suites West Palm Beach. I am pleased that you enjoyed our rooms and breakfast and hopefully during your next visit you can enjoy our pool, weather permitting. We look forward to serving you in the future, and on behalf of my entire staff, thank you. Sincerely,...

Lakeland, Florida
Reviewed 10 September 2016 via mobile

My girlfriend and I frequent the area to SCUBA and this is our preferred lodging. We've stayed here many times, and will continue. The rooms are up to date, and clean. The staff is top notch in every way. The breakfast is fresh. I've had a few issues that were no big deal, and the staff jumped at the opportunity...

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Helpful?
Thank House055
Justin R, Manager at SpringHill Suites West Palm Beach I-95, responded to this review

Dear House055, Thank you for taking the time to review your stay at the Springhill Suites West Palm Beach on Tripadvisor. We are happy to hear that you have chosen us as your go to hotel when visiting the area. Our hotel is located just minutes from the Blue Heron bridge diving site and even closer to the Port of...

West Palm Beach, Florida
Reviewed 3 September 2016

IT was a great location. A lot of places to eat and anything else that could possibly be needed was close. What made it even better was the staff. They made me feel important and they were very helpful with everything. Breakfast had a big variety and was top mof the line.

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Helpful?
Thank tbone1227
Justin R, Manager at SpringHill Suites West Palm Beach I-95, responded to this review

Dear tbone1227, Thank you for taking the time to complete a review of the Springhill Suites in West Palm Beach. We are happy to hear that you enjoyed your stay with us and we appreciate all of your positive comments about the hotel and staff. We will share this review with our associates as it helps us to build our...

Hudson, Florida
Reviewed 24 August 2016

I found my room to be quiet and comfortable! And clean, clean clean! HBO, free wifi, and a great value! Staff was very friendly. Plenty of restaurants close by and an outlet mall too! I really enjoyed my stay!

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Helpful?
Thank Driving55
Justin R, Manager at SpringHill Suites West Palm Beach I-95, responded to this review

Dear Driving55, Thank you for taking the time to review the Springhill Suites in West Palm Beach on Tripadvisor. I am happy to hear that you enjoyed your stay and also had the opportunity to visit the new Palm Beach Outlet mall just a few minutes away. I appreciate the kind words you had about the hotel and our associates,...

miami
Reviewed 16 August 2016

My mom, my son, my boyfriend and me in some cain of dream, we relax, enjoy confortable room , great breakfast , nice people, quiet, and we want to comeback . Amazing place, I'll recomend friends. Thanks

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Helpful?
Thank ana_dominguez900
Don M, General Manager at SpringHill Suites West Palm Beach I-95, responded to this review

Dear Ana_dominquez900, I am so glad that you and your family had a great stay at the SpringHill Suites West Palm Beach. Thank you for the recommendation and we hope you come back soon. Sincerely, Don McNew General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The SpringHill Suites West Palm Beach hotel is centrally located between Palm Beach Gardens and the Palm Beach Outlets, four miles from the Port of Palm Beach. Travelers will appreciate our complimentary hotel-wide WiFi, a daily breakfast buffet, and parking. Spend some free time enjoying the outdoor pool or fit in a work out at the 24-hour fitness center. Our ideal location offers convenient access to some of West Palm Beach's most interesting attractions and landmarks such as Downtown West Palm Beach, the Kravis Center, Clematis Street, and City Place. ... more   less 

Additional Information about SpringHill Suites West Palm Beach I-95

Address: 2437 Metrocentre Blvd, West Palm Beach, FL 33407-3151
Region: United States > Florida > West Palm Beach
Price Range: RM516 - RM1,126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites West Palm Beach I-95 2.5*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, HotelsforEveryone, Orbitz, Priceline, Odigeo and Travelocity so you can book your SpringHill Suites West Palm Beach I-95 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Marriott West Palm Beach Hotel West Palm Beach
Hotel Style:
#5 Family Hotel in West Palm Beach
#15 Business Hotel in West Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites West Palm Beach I-95 staff and other travellers.
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Questions? Get answers from SpringHill Suites West Palm Beach I-95 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms near the elevator can be noisier.”
 of 5 bubbles av8r4u, 14 Aug 2016 | Read review
“Relax and enjoy!”
 of 5 bubbles m113s, 12 Aug 2016 | Read review
“My room was on the 2nd floor, in the back, overlooking the parking lot. Take a different room for better reception and WiFi signal.”
 of 5 bubbles aceablan, 19 Jan 2016 | Read review
“Perhaps pick room at the end of the hall so less noise from guests arriving and leaving”
 of 5 bubbles Ane86, 3 Jan 2016 | Read review
“High Floor is better.”
 of 5 bubbles MarcosM575, 15 Oct 2015 | Read review
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